Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

Nadia O'Connell

Perfect! Great service and value. The best experience company in my experience

(5 / 5) 11/01/2024 13:13

Amir Arefyan

Picked the keys up so easily from the locker without having to see anyone, brand new car, smelling new, spotless inside and outside. Dropped the car on return, someone came to us quickly took the keys, checked the fuel tank, and that was it, car was booked out and fuel deposit was refunded automatically. Best car rental experience. Went for the premium cover and uploaded my documents to use the fastkey service on arrival.

(5 / 5) 07/03/2024 07:48

Mariusz Sobieraj

Absolutely great. In low season we got a higher class car without extra charge, staff was very friendly, transfer from/to the airport exactly as desired, car pick-up and return only took a few minutes. I will definitely use Centauro again.

(5 / 5) 13/02/2024 21:30

Binisha B

Everything was good. The process was smooth. The car was really clean. Will recommend to people. Thanks.

(5 / 5) 26/02/2024 09:28

Andrii Zakharchenko

One of the best car rentals. Easy to pickup. Can pay with debit card. Can verify all data online in the app. Kudos to your services!

(5 / 5) 21/01/2024 19:14

Vlad Turiceanu

Awesome experience! The renting process was fast and simple, I did it straight from the airport, online, after landing. I opted for a specific car, they didn't have it there so they offered a bigger/better car class with 5-6 options to choose from. No extra fees, no debit/credit card. Took the care with a full tank (had to pay a few euros extra for the gas already in the car in case I would bring it empty), brought it with a full tank back, got a return for the gas deposit in just a couple of hours. Overall, a great experience with nothing to complain! I will surely use their services again!

(5 / 5) 29/02/2024 18:36

Valler CSGO

Second time with centauro, flawless both times. I do not understand all the 1 star reviews. People you drive new cars in a foreign country - just get the full insurance and you will be fine. If you get full insurance they dont charge deposit from your credit card. It is true though that often you get different brand of a car but they clearly state on the website that it is just a 'category' of vehicle. We received free upragde tho because no small car was available :-). Centauro also often provide discount codes for free on their social media so watch out for those! Overall good experience, thank you.

(5 / 5) 20/10/2023 06:30

Erikas Zuzevicius

Probably unbeatable package price, good car, nice staff. Very happy with the overall experience.

(5 / 5) 27/02/2024 13:30

Peter Tomcik

Very first and excellent experience with Centauro. Reasonable price, quick handling, car in a good condition. Refunds processed in one day! Definitely recommended. Looking forward to using Centauro next time.

(5 / 5) 11/03/2024 19:21

Martyn Henry

We wanted to rent a car in Seville for 1 day to explore the region and visit Ronda. Lots of options at Santa Justa station with very mixed reviews so we were a little uncertain. We decided to go with Centauro and booked the smallest car option (fiat 500 or similar). The counter staff were very helpful and really friendly and we were upgraded to a larger car for free. The car is easy to collect/return and it is relatively straightforward to leave Seville via Kansas City avenue. The deposit for fuel was returned very promptly upon returning the car with a full tank. Would definitely use this company again if renting in Seville.

(5 / 5) 05/03/2024 17:27

d p

We rented via their web page. Pick up and return of the car were fast, efficient, pleasant and absolutely hassle-free since we paid for the totally insured option. The car was small but served our purpose for a 5 day tour of Andalusia. Would definitely recommend!

(5 / 5) 08/03/2024 09:53

Alina Paun

I had a super nice experience with Centauro, everything went great. Easy to pick up the car, easy to return it. I had the full insurance, which I recommend it to everyone. Although the price is increasing a bit, it's still competitive comparing it with other rental agencies. And you have no worries at all: you don't need to leave a deposit, no one is inspecting the car, neither at the pick up or at return and you can also add an additional driver included in the price. I rented a Fiat 500, which was clean, easy to drive, really nice for a short trip to Malaga and the surroundings. It's my second time when I'm using Centauro and had good experiences in both situations.

(5 / 5) 09/03/2024 07:15

T Larsson

Best customer service at this Centauro car rental location by Murcia airport! Very friendly and helpful staff who speaks both Spanish and English! We love renting cars from Centauro as you get the full coverage and nice new and clean cars. No need to check the car for scratches and damages when you pick up the car or when you return the car. It's all covered and the check in and check out is therefor superfast. Highly recommend Centauro! We also like their app for easy booking of cars. Their prices are also good!

(5 / 5) 09/02/2024 20:35

Aurelio Angel Rojas de Casas

Excelente agencia de Rent a Car. Gran profesionalismo por parte del personal por su atención, preocupación por el cliente, explicaciones sobre el coche, las carreteras, las rutas, etc. Coches nuevos, con excelente estado y limpieza. Recomendable al 100 % Volveremos!!

(5 / 5) 12/03/2024 23:43

Ferdinand Koch

Rented a car here for four times during my long-term stay in Madrid and it was a very pleasant and convenient experience at all times. Friendly workers, quite fast service and clean, up-to-date/new cars (two of them only had ~2000km). Only thing I may have to say is to watch out when picking up the car. I had unrecorded damages and/or a half-full gas tank twice, but this was easily and quickly documented and returning the car was also fast and uncomplicated.

(5 / 5) 20/01/2024 00:45

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

Tulasi Prasanth

I rented the car for couple of days there was no hassles while picking up or dropping off. Car is fully cleaned and well maintained. People are quite generos our there.

(4 / 5) 27/06/2023 07:03

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Ali

Very professional staff. Highly recommended.

(5 / 5) 25/03/2022 23:34

Holden Caulfield

I returned the vehicle, initially rented in Atocha, in this office. Everything perfect in terms of management, and of course the friendliness of the employees.

(5 / 5) 10/05/2023 09:01

Saad Houry

Booking on the website was straightforward. Instructions to take the shuttle were clear. Waited less than 10 min. Staff on bus and at office were very courteous, friendly and professional. Fast issuing of contract. Car very clean, in excellent condition and almost brand new. Return of vehicle very smooth and no wait for shuttle. Thank you.

(5 / 5) 10/01/2024 10:31

Wiston Smith

Tanto la chica que nos atendió por la mañana como el chico que nos atendió por la noche fueron muy simpáticos y ágiles. Muy buena atención y el coche resultó ser tremendamente cómodo. Volveré a reservar con ellos

(5 / 5) 07/03/2024 11:34

cindy kach

We hired a small car (fiat 500) and after a few hours noticed that the coolant dashboard light was on. Drove back to exchange the car. After refuelling the first car, we received another fiat 500. Again in perfect, spotless condition like the first. Quick, pleasant and efficient ladies in the office. Drop off and pick up very quick. No pressure to buy extra insurances. Highly recommended.

(5 / 5) 14/03/2024 20:38

Ivan Vukovic (Dubrovnik tourist guide)

They have been so helpful. They made it very easy for us to rent a car. Gave us some great tips what to see on our way to Muxia. Gracias

(5 / 5) 14/11/2023 22:46

Vishnu Nair

In and out within 15 mins. The staff was extremely helpful. Rented the car for 7 days. Took the complete insurance from centauro so no checks were done only the fuel level was checked when we returned the car. And there is a free shuttle from and to the airport. 10/10 would recommend

(5 / 5) 15/03/2024 14:46

Ria Bos

My favorite car rental company. The have good prices and with the full insurance the rental is hassle free. Check-in and check-out are usually very quick and easy.

(5 / 5) 13/03/2024 08:31

Reviews in Portugal

Agnieszka Strzępek

I rent a car in Lisbon 2 times: 3 years ago and last week. All was very good. Nice service and good cars. No problem to pick up and give car back. But all the time I read opinion about that people wait a long time to pick up car, hopefully this comments passing to a manager who could introduce some changes in the service to resolve this point and assure much better rate for the Centauro.

(5 / 5) 13/03/2024 20:23

andy cleaver

Fantastic company and service 👏 that found me a better deal on car hire very new car low mileage from pickup from airport to getting in the hire car only took 20 mins see you next time

(5 / 5) 28/01/2024 19:03

Aron Balogh

I had a great experience renting a car here. I paid 1200 deposit, it was returned immediately, after giving the car back. 109 for the fuel deposit, returned in 48 hours, 100 for the toll deposit, returned in 2 weeks. These deadlines were told me also before taking the car, and when I gave the keys back. Nobody gave me a hard time, everything went flawlessly and fast, shuttle bus came automatically.

(5 / 5) 13/03/2024 14:58

Matt Douthwaite

Hired a car for a week in February. A shuttle bus was waiting for us at the airport for a 5-10 minute drive to the office. The pickup and drop off was a quick and efficient experience. The staff were friendly and everything was as described when we booked. We also got automatically upgraded to a larger car than booked which was very nice, in great condition and useful for the steep roads. Like with all car hire companies, they strongly advise you to take extra insurance when you arrive to cover the excess & roadside assistance (>25 EUR / day). It's much cheaper to look for 3rd party excess and breakdown cover before you travel, if you can afford to be out of pocket while you claim. The staff at Centauro were happy to accept this reason for not taking their cover providing we acknowledged we'd need to pay initially before claiming. Overall good experience!

(5 / 5) 28/02/2024 11:32

Reviews in Italy

Drilon Blakqori

To anyone who's been scammed by other car rental companies (not accepting debit cards, paying for damage you haven't done, paying extra fees, etc...), try out Centauro. They've been really nice to me. Check-in was very smooth, the welcoming was very friendly, they didn't insist on me purchasing anything from them and also suggested I should take a video of the car before picking it up just because mistakes can happen. The car was very nice, and check-out was quick and smooth. The shuttle directly brought us back to the airport after we left the car. I've had the best car rental experience with them and will always prioritize them over other companies in the future!

(5 / 5) 05/12/2023 08:34

TheHitchhiker73

Great service! The car was way better than expected. The only problem is that my kids now want me to buy the same. As soon as possible. When we had some trouble (broken window in a parking place in Trastevere) - the customer support was fast and reliable. They offered a new car right at the moment. And it was 10 p.m. If I have to rate, it would be 11 out of 10. Thanks, CENTAURO!

(5 / 5) 06/01/2024 13:29

Debbie Lovell

Excellent experience renting a car with Centauro Italy, from the shuttle bus service on arrival to dropping the car off on departure, and the shuttle bus back to the airport, it was flawless. Great service, friendly helpful staff, lovely clean car, even the refund of the petrol held was speedy. Would highly recommend using Centauro Rent a Car to anyone looking to rent a car

(5 / 5) 23/02/2024 13:36

Mircea Manecan

Very good service, very good cars. Consider booking directly on their site and not through brokers. They offer very good prices at full insurance option. Easy procedure at pick up if you scan your documents and at returning car (if having full insurance - our case). Mini Cooper Countryman was the car rented (max 1 year old) Thank you to whole team

(5 / 5) 07/03/2024 10:02

Martina Fenech

Rented a car from Centauro Pisa on Saturday 2nd March. We had an excellent experience! They pick you up from the airport with a shuttle van and take you to their very clean and tidy premises. Excellent and quick service and courteous personnel. Everything went smoothly and they take you back to the airport with the shuttle van. We will definitely use their services again! Thank you.

(5 / 5) 10/03/2024 10:40

Michał Piętaszewski

Car was upgraded to the higher class for free, quick pick up and return, no hidden costs and simplicity of the policy (no deposit, first additional driver and full cover for free). Totally recommend it!

(5 / 5) 21/09/2023 20:37

Kirit

Excellent service, we arrived later than expected at 10pm. Shuttle arrived at the designated location and was expecting us, all paperwork was completed promptly as we were on our way. We got a super new Fiat 500 Sport and drove all around Sardinia. The return of the car was super smooth, we were greeted by a very smiley and courteous team and were promptly dropped off at the Airport.

(5 / 5) 20/09/2023 17:59

Camille Plourde

I was terrified about driving in Sicily but this is by FAR the best car rental experience I have ever had. When you arrive climb one floor up and cross the street in front of the terminal (main entrance which is in front of the police office). Then there is no signs for the shuttle so we thought we got fooled but no, less than 10 minutes later the bus showed up (it's VERY yellow and written Centauro in huge letters so you really can't miss it). It's about a 10 min drive to the Centauro office where we got our car in about 5 min. I highly recommend taking the premium offer which gives you full insurance and an extra driver (driving in Sicily can be very interesting so we felt much better having the full coverage). Also if you book directly on their website the premium package is cheaper, so it's worth it! Don't be surprised they charge you for the gas when you get the car but you get the money back if you bring back the car full. Highly recommended!

(5 / 5) 19/10/2023 12:26

Petr Novák

We have only best experience. Even though we had our own insurance, there was no push to get company's one. Even more we were recommended to take pictures of a car right away to avoid problems when returning a car. Staff was very friendly and helpful. I used a debit card for this rent and refund for a car was done immediately and for gas it took about 2 days without any problems. I definitely recommend this company. Thanks!

(5 / 5) 10/03/2024 19:36

romeo oprescu

Booked a car for 4 days with full coverage and no excess, on Black Friday with ~80 euros. Everything was super fast, at pickup and dropoff, less than 10-15 minutes. The staff was friendly and helpful. Would recommend anytime.

(5 / 5) 07/12/2023 08:37

Reviews in Greece

Igor Idrisov

Great value for money! Pick up and drop off are quick and convenient for an off airport rent-a-car. Staff are forthcoming and polite. The car was absolutely fine, no concerns. Special thanks to Despina, perfect understanding of customer needs and great customer care, this is the way to promote your brand and build reputation. Fuel deposit charge policy is a mistake, please think about it. The money were returned, but the transactions incur bank fees for those outside of Eurozone, even when I selected to transact in Sterling. Not a massive amount, but leaves a bitter taste. Hint for other customers: do take pictures outside and inside when you pick up your car. These guys are low cost and low margin company, they cannot afford absorbing any damage, including cleaning.

(5 / 5) 13/03/2024 21:19

Rafat Mansour

Excellent and efficient car rental in Thessaloniki at a very competitive price . Gear customer support, special thanks to Foteini and Keriakos .

(5 / 5) 23/02/2024 22:48

Alberto Conesa

We had a really nice experience booking at Centauro. Online reservation was quick and taking the car in the office really fine. Girl that attend us was resolutive and efficient, providing all information and a better vehicle for a little more. No issues, great vehicle and did not have any problem returning. The bus to the airport also quick and efficient. I will repeat hiring with this company

(5 / 5) 31/10/2023 18:03

Bogdan Ungureanu

Perfect, as usual. I've been renting from Centauro for over 3 years and never had any issues. I've always had new cars, and many times I was given upgraded classes from what I'd paid. Of course, I've always paid the premium package, insurance included, so I can avoid all the unnecessary unhappy events that might occur. By the way, even paying for the premium package, it's still one of the cheapest companies.

(5 / 5) 29/01/2024 17:20

alessandro de zorzi

Great Staff, hard workers. Helpful and nice. Car was perfect. With local insurance you just pay a small deposit for the gasoline (around 100 euros) and when you return the car full, they give it back in 2 days. With insurance bought through Booking, Rental Cars, Edreams or any fly company like Easy jet or Ryanair you have to leave 2 deposit: one small for deposit and one big (sound 1000 euros) for the car. Always given back in ferie days.

(5 / 5) 23/01/2024 09:14

Chris Hodges

Second time I have used centauro now, best hire company I have used by far. If you book direct with them, as I did, it's very clear what prices are and what's included. I paid premium and everything was included, just pick up key and go , no deposit, just a small fuel deposit you get back if return with fuel at correct level . Price paid was very competitive. The office is 5 min away from airport and shuttle bus is regular , look for the yellow centauro van :) Thanks too all staff there, keep up the good work, your hard work is appreciated , stress free way to hire a car !

(5 / 5) 27/10/2023 19:06

Olu Omoyele

The booking was straightforward. I didn't meet anyone at the airport and called their number. A shuttle bus arrived within 5 minutes and i went to pick the rental car at the office. Highly recommend their services. Excellent service throughout. Efcharisto!

(5 / 5) 08/11/2023 15:51

Duncan T

Great friendly service at office , explained insurance options with no pressure to purchase . Lovely new Renault Clio with only 4.5 km on clock . The car served us brilliantly for a 3 week rent . Also petrol and excess charge returned almost immediately. So highly recommended

(5 / 5) 20/10/2023 08:26

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.