Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

David Mitchell

Very helpful staff, nice convenient location in Benidorm.

(5 / 5) 05/01/2023 10:49

James Corder

A great car which was clean when handed over with a full tank of petrol the pick up process was good and the drop off was stress free . I would definitely use centauro again they are friendly and honest

(5 / 5) 17/09/2022 13:31

Hamed Moayyed

I was very satisfied with the service. The staff were very kind and helpful. The car was very clean and in a good condition. The fast key access was perfect.

(5 / 5) 23/01/2023 20:06

Denis Caraush

Perfect and fast guys! Give any offer, help with any information Thnx a lot, for Juan and other guys!

(5 / 5) 29/06/2022 19:11

Daniel S

We had a seamless experience with Centauro. Some instructions on the website were not clear at first (regarding prepayment of fuel), but made sense afterwards. Transfer to and from the airport was very fast, the car we got was in good condition and well equipped. We got refunded for the fuel in 2 days. Staff was also friendly!

(5 / 5) 14/12/2022 09:11

Ondrej Kmeťo

Totally satisfied with the car rental. We got a new KIA (only 5000 km driven) which was absolutely amazing and clean. I recommend to reserve the car directly on their website with full coverage insurance and you dont have to worry. Only deposit you have to pay at car rental is deposit for fuel.  After car returnal you will receive the deposit back shortly (we got it a day after we returned the car). Just return it fully fueled. Free shuttle bus from car rental to airport and back is a huge benefit :-)

(5 / 5) 14/10/2022 19:17

Edwin / Matthea M

Good service, clean car and in technical good shape. Friendly staff, fast transfer from and to the airport (5 min). When you fill in all the details at home and pay in advance, hiring a car takes a few minutes. Also returning the car went very smoothly. Within a few days the gasoline deposit was returned on my credit card account.

(5 / 5) 12/10/2022 15:14

Krzysztof Wróbel

I really recommend it - we hired a car for 3 days directly in their office. We got a Kia Xceed (4 cabin luggage in the trunk), EUR 35 per day, full insurance (no deductible) and additional driver and no km limit and no deposit reuqired for the lease. They only required a deposit for fuel (c. EUR 130) and they returned the deposit the next after I returned the car. The car had a line assist, reversing camera and a CarPlay feature that linked automatically with my iPhone. Very nice people. A great deal for trips around Alicante and to and back from Valencia.

(5 / 5) 16/01/2023 12:09

Arnoud Prop

Great service, got a free upgrade as well. I miss my Hyundai Tuscon dearly.

(5 / 5) 23/11/2022 10:22

Sarah W

Reasonably-priced car with a convenient location near Santa Justa train station. Friendly staff. We experienced no issues and the entire process was really smooth. We'd rent from them again in a heartbeat!

(5 / 5) 31/12/2022 01:36

Dávid Pribula

Centauro has been recommended to me by a friend, and I was not disappointed. We have been collected at the airport - as advertised by the minibus, and brought to the office ( car pickup place). We've been served swiftly and got what we paid for. Car was clean and worked perfectly the whole time. There was no time wasted during the pick up and there was no time wasted at the return either (''premium'' package - means you are fully covered and car does not need to be inspected before or after). Fuel deposit is made from your card - this has been returned to my credit card within the next 24 hours. 10/10 would come back and highly recommend

(5 / 5) 14/10/2022 11:39

David Walker

The price was cheaper booking direct, when you took into consideration insurance and no excess on any damages. Very friendly service. What more can you say. A rare experience in the many times I have hired a car

(5 / 5) 01/01/2023 21:06

Susan Doyle

Have used Centauro at Murcia airport several times, I find them friendly and helpful. They sometimes have to do a few runs from the airport to their base, but it's a very short trip, so the waiting time is minimal. They always help you with your bags onto and off the bus. The staff are patient. Their fast key service eliminates queuing for pick up. I've picked up from the desk and that has been quick as well. My refund arrives back in my account the same day. All good.

(5 / 5) 27/11/2022 08:43

Irene Ferrera

Excellent. Staff members were kind, efficient and very helpful, and their service was superb. The car was in great condition and the process itself for pick up and return was easy and smooth. They offer a free bus shuttle service to and from the airport which was also very satisfactory. Everyone I interacted with was incredibly kind and profesional. 100% recommended. I will continue to use their services in the future without a doubt.

(5 / 5) 31/12/2022 21:47

Jonathan Murray

Great service, easy reservation, free upgrade, and overall great experience

(5 / 5) 21/10/2022 10:39

Pratik

Very good customer service. I had rented twice with them and both time I was satisfied with their service at chamartin office. Their staff also speaks English. My fuel deposit was immediately refunded when I returned the car with full tank.

(5 / 5) 12/01/2023 14:10

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Ali

Very professional staff. Highly recommended.

(5 / 5) 25/03/2022 23:34

Caroline Dooley

Good experience. Excellent price for rental including bells and whistles. I had a little wait for pick up from the airport but really nothing of consequence, just not the 10 -15 minutes given on the website. Friendly and competent staff. Everything was explained well. Efficient car hire and drop off. Nice clean car. 24 hour self service petrol station just up the road. I will definitely be back.

(5 / 5) 14/01/2023 11:05

Emilio Amigo

Excellent service, would 100% recommend

(5 / 5) 30/01/2023 11:14

Jamal Yo

Whether I travel to Spain, Portugal or Italy, Centauro is my only car renter. I'm using that company for many years now and i actually never had any problems with it. Collecting the car is easy- leaving the car even easier. I'm always buying full cover as to not pay excess. And is actually very well priced. The staff is always kind and knowledgeable. The cars always ready to drive in good condition.

(5 / 5) 07/11/2022 11:58

Tsvika Segall

This is the second time that people in our family renting a car from Centauro. Everything about this rental, worked perfectly. The car was very well maintained and exactly what we needed and ordered. The office team was polite and friendly and the whole process from order to drop-off was smooth and uneventful. The price was fair and we got the full return on our (small) investment. Overall and specifically as a returning customers, we were very happy with the company and services. Thank you and we will return. All the best from Israel.

(5 / 5) 14/12/2022 14:50

Reviews in Portugal

Miika Mäntylä

Very fast & efficient service. Cars were brand spanking new and very clean. The staff was very informative and friendly. Though I wouldn't stick a big rental car sticker decal on the back window, it attracts thieves. All in all very good service.

(5 / 5) 12/07/2022 11:52

Glenn Kogan

I was hesitant to book when I saw the other reviews- but I had a great experience renting a car here. Airport pick up was efficient, the car was ready as soon as I got there. The car itself was fine, no issues. When I returned the car, they were quite prompt to inspect and signed off without issue. Customer service was great- everything was explained in detail on pick up and drop off. Money that was used for holds has now been returned as expected. Would recommend to anyone. (If you're travelling along the south coast during rush hour, highly recommend the toll device. It's fairly inexpensive itself, and the tolls aren't expensive either.)

(5 / 5) 01/11/2022 23:39

rui zito

I picked up my car at the Porto airport end of November 2022. A free shuttle bus took us to the Centauro facility, which is 5 minutes from the airport. The banana yellow bus is easy to find outside the terminal. . When we arrived, there were no other customers in the queue. I was served by a very friendly lady. The car had 13,000 km on the clock and was in perfect condition. I had chosen to take the 'all risk' insurance when booking online. Everything went wonderfully well at the reception and at the return. Unlike the information found in other reviews on Google, I had no problems with the payment and/or the debit of my Visa card. I received the deposit back on the same day of the return. I recommend this company.

(5 / 5) 29/11/2022 05:28

Abel Lamas Sánchez

Very kind and professional people, with agile services, clear specifications and verified services. What you have asked is what you got. The courtesy bus works fine and rapidly between the premise and the airport. The PREMIUM PACK we have buyed was a good value-price option.

(5 / 5) 26/08/2022 10:32

Reviews in Italy

Yao Jun Teng

Happy with the rental with Centauro, best price and vehicle in Italy for car rental. Love the Mini Cooper, with low mileage. The service was good as well. Need to take shuttle bus at arrival hall door 1. Call their service hotline for earlier pick up. Recommend to add EV to their fleet :)

(5 / 5) 13/11/2022 04:12

Darjan Radenkovic

Booked online, sent the documents also online, so the pick up was super fast. The company called us as soon as we got off the plane and they sent a van to take us to their location. The car was a top pick from the booked class, full gear. Also everything went smooth and fast on the return of the car. We choose the Smart option with full insurance coverage, which didn't make the final price much higher, and we didn't need to make any deposit, which can be very high in other companies.

(5 / 5) 06/10/2022 07:22

Francesco Buturo

Recommend company for car renting in Milan. Price really convenient. Only paid Less then 20£ for a 2 days rent. The car was new and well maintained. The only misunderstanding has been regarding the petrol for which they took a deposit that was never mentioned before. At the end the balance price/service is amazing

(4 / 5) 06/01/2023 09:31

Fotograful Calator

Very good experience with Centauro Rent a car. We rented the car with smart/premium cover and everything went smooth. The car was in good condition, almost new and clean. We had a great drive around Dolomites. Recommend!

(5 / 5) 31/10/2022 11:41

Yuri Kuschinsky

Rented a car for a week for a trip to Switzerland and Austria. The stuff was friendly and helpful. I got an almost new, very comfortable modern car with adaptive cruise control and wonderful LED headlights. The prices were reasonable, no problems with pick up and drop off. Highly recommend.

(5 / 5) 28/10/2022 09:57

Odar Vals

Everything was perfect. The car was new (around 4K km). The airport shuttle service, car pick up and car return were smooth. Price was unmatched with full insurance. Will use Centauro again and recommend the company to my friends.

(5 / 5) 11/09/2022 21:30

Lindsay Allix

Excellent value compared to other rental companies. Very efficient collection from airport. Friendly, helpful staff, very happy with the car and the service. Highly recommended

(5 / 5) 03/09/2022 18:41

Laurie Vandervoort

Great experience renting with Centauro. Good car and friendly staff. We picked up in Catania and dropped off in Palermo. There is a short shuttle bus to take you to Palermo airport from the car rental parking lot. Fast and efficient service. We would recommend to others. We purchased full insurance with smart cover directly with the company. We would recommend that for peace of mind when driving in Sicily.

(5 / 5) 07/10/2022 21:05

Vitor Vaz

Great Experience. Rented a car for two weeks on July. The car was new and clean. Pick up was quick and simple, with none of the usual insurance pushing. Drop off was algo good and all deposits were quickly released. Also, important to note, had no unpleasant surprises at my credit card statement. Recommended.

(5 / 5) 16/08/2022 10:14

Цветелина Неделчева

Very positive experience. Car clean and efficient. Courtesy on the staff at the office. A special mention for Mrs. Paola: she picked-up us both times and she was very kind and professional. We forgot stuff in the vehicle and she supported us to get back once again in the parking. We suggest them for rent a car services

(5 / 5) 12/01/2023 18:07

Reviews in Greece

mtzion73

I have used Centauro several times! Only the first time there was an issue with the car, i returned it immediately and they sent me a replacement. They are by far the best value for money company in Athens airport. I wish they were open 24/7, but it is not the case and you know that beforehand. I always rent an all inclusive insurance by them and the whole check in check out process is a question of minutes.

(5 / 5) 05/09/2022 18:54

Marc de Verteuil

Alex, Maria and the lady who drove the shuttle are a great face for the company. The Peugeot 3008 SUV was immaculately clean, great car to drive. Shuttle was on time, check in and out was painless and fast. I'll use this company again

(5 / 5) 14/11/2022 19:39

Philipp Haase

We rent with Centauro for a few years now. On Mallorca and Crete we had good experiences and nice cars. When offered an extra insurance we respectfully declined, no further problems. Returning the car was easy and quick as well and we were taken to the airport immediately. From our experiences we can recommend this rental service. 👍🏼

(5 / 5) 03/10/2022 15:20

Katerina Golfou

Excellent service in general! Excellent vehicle! Also due to a change in our flight we had to leave earlier than scheduled. The company returned the amount we had paid for the last day. I would definitely recommend them. And for sure we will prefer them in case we will rent a car in the future. Thank you for everything!

(5 / 5) 08/11/2022 19:39

Richard Nero

Best car rental experience of my entirely life. Everyone I dealt with was amazing. I was picked up from the airport (zero waiting time), dropped off to reception (zero waiting time) and was handed the keys in minutes. Drop off experience was hassle free also. Everyone I dealt with showed exemplary levels of customer service. 100% would recommend.

(5 / 5) 30/10/2022 22:45

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.