Reviews Centauro Rent a Car

David Sowter

Brilliant service and a great price. Would definitely use again

Rosie Di Blasio

excellent experience with Centauro at Alicante airport. The pick up process was very easy, with the car parked at the airport. We paid for smart cover, but still for a 4 day rental it was an excellent price. We paid online in advance, but no credit card was required and no deposit was left with the exception of 85 euros for the fuel which was returned when we delivered the car with a full tank again. The car was brand new (8000km only). would recommend.

Paul Rankin

Lovely car and service with friendly staff. No issues what so ever! Highly recommended! On a more personal note, my daughter fainted as we came to drop the car off, all the staff couldn't do enough for us, came running out, got us water. They tool care of the car side which I felt with my daughter. From my family and I, thank you so much, you guys are the best!

sarolta helga Daroczi

Really great experience, friendly staff, the car hire ran smoothly with no problems, we got the refund for fuel the next week. The car we hired was almost like new. All was great.

Yaroslav Trokhymenko

Took Premium, fiat 500 for 120€ 4 days. Was ok, return was quick without problems. They block additional 97€ on card (in case returning without fuel), returned money in 3 days after completing rent.

Adrian

I want to share my incredible experience with Centauro in Mallorca. It all started with fantastic phone communication, where we managed to agree, even despite my two-hour flight delay. The staff was incredibly flexible and agreed to wait for me. Upon arrival at the airport, they sent a van for me and my wife, which took us to the location in just 5 minutes from the terminal. When picking up the car, we had a pleasant surprise: instead of the expected Fiat 500, we were given an SUV, which was a great convenience for us! Furthermore, the payment process for the fuel and the extra time elapsed was handled smoothly. I also appreciate that the fuel deposit was quickly refunded. Before returning, I decided to quickly wash the car, which was a nice surprise for the employee who received the car, just like mine when I picked it up earlier. I want to sincerely thank Centauro for their exceptional customer approach, flexibility, professionalism, and the prompt return of the fuel deposit. They truly enhanced our vacation in Mallorca. I highly recommend this company, and they deserve a full five stars for their outstanding car rental experience.

Valler CSGO

Second time with centauro, flawless both times. I do not understand all the 1 star reviews. People you drive new cars in a foreign country - just get the full insurance and you will be fine. If you get full insurance they dont charge deposit from your credit card. It is true though that often you get different brand of a car but they clearly state on the website that it is just a 'category' of vehicle. We received free upragde tho because no small car was available :-). Centauro also often provide discount codes for free on their social media so watch out for those! Overall good experience, thank you.

Andrea Juříková

We had a great experience with the car rental company, we got a new car and returned it as new. they returned the deposit immediately after returning it. We will definitely rent a car again

Jan Kuczałek

Great rental company with transparent rules (similar experience with Bergamo). No problems with collecting and returning the car with their insurance. The car is new, clean, in very good condition. No mileage limit. Refund of fuel deposit on the same day. Nice and hassle-free transfer to the airport. I recommend it and will definitely use it again.

Nita Mahabier

We rent a car for two days directly from the website. Very nice and helpful worker. Everything on our rental car was great. Nothing to complain.

Gordon Day

I hire a car 3 or 4 times a year from Malaga airport and all I can say is 'If only all car hire companies were like Centauro', I had used others in the past and now will only use Centauro for many years now and everything is professional from the moment you are picked-up from the airport to the moment you are dropped off at the airport. Superb door to door service, as always excellent and if you use the mobile app it is a breeze, your keys will be waiting and you are assigned car and off you go to enjoy your holiday/trip. Cant say enough about the staff always very helpful and friendly. Great customer service along with superb cars to hire.

Robert Mroziński

Super nice experience!!! The staff was very friendly and the paper work was limited, so it took around 10 minutes to get it done. The car I got was super new, clean and well equipped (including android auto). I got all the refunds (deposit and fuel) in one day!

David Campbell

Amazing experience with Centauro. FastKey option is a must for all! Upon uploading my documents online I was able to collect they keys from a smart box in their office and had the car within minutes. Dropping the car back was a seamless experience as well and all was done in a few minutes. Will be using them again for sure. Keep up the great work as all other car rental experiences are nowhere near as smooth as this one.

Anthony Coyne

One of the most helpful and attentive staff we ever met travelling. We had issues with our own child seat sticking and not able to release it and Fran and Jonathan were brilliant and so patient helping us release it and again on returning the car. When we returned Fran was so genuinely interested to hear we had a nice holiday. Next time we fly into Madrid we will only book with centauro based on our experience with Fran and all the staff. Thank you all again.

Jeronimo Velasco

It is refreshing to be helped with respect and cordiality. The value, car and services were outstanding.

Tulasi Prasanth

I rented the car for couple of days there was no hassles while picking up or dropping off. Car is fully cleaned and well maintained. People are quite generos our there.

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Ali

Very professional staff. Highly recommended.

Holden Caulfield

I returned the vehicle, initially rented in Atocha, in this office. Everything perfect in terms of management, and of course the friendliness of the employees.

Angela Sansierra

I booked with Centauro after seeing reviews. I got the fully comprehensive insurance and the process couldn't have been easier. When I got to Bilbao, I followed instructions on their email and found their transfer bus easily. They saw us straight away and we were out of the office actually before the agreed pick up time. The car was amazing, and returning it was as smooth as picking it up. I used a UK license and didn't need an international license. I paid with a debit card for the fuel and this was refunded before 24 hours had passed after returning the car. Will 100% use them again when I'm back in Spain! Thank you so much

TXUS

Excelente atención, por parte del personal de la oficina de Bilbao, Abando, fueron muy amables, comprometidos con las necesidades del cliente la verdad es que un trato muy familiar y profesional. Sin duda la mejor de las compañías en las que he alquilado un vehículo, sin duda cuando necesite un alquile contare con ellos

Auri Salem

Best car rental experience I've had!! Highly recommend! Very kind and trustworthy people work here and make renting very simple. Easy to get to with public transit too! Special thanks to Angela who made sure we had all needed information when returning :)

Ivan Vukovic (Dubrovnik tourist guide)

They have been so helpful. They made it very easy for us to rent a car. Gave us some great tips what to see on our way to Muxia. Gracias

Katie Moore

rented a car for 3 days and couldn't have been easier & smoother! they charge you €85 when you pick up the keys which is refunded to you if you return the car with a full tank of petrol. it was back in my account within 4 hours of returning the car. we didn't come from the airport to rent the car so never used the shuttle bus. coming from barcelona city the metro to Mas Blau leaves you a 2 min walk away - soooo easy!

James Brubaker

Highly recommended. Excellent service. Excellent car. Excellent value. The team member who processed our booking is smart, professional and extremely efficient. This is a busy location so I suggest you reserve and pay in advance via the Centauro website. This will allow you to jump ahead in the queue when you arrive to pick up your car.

Armands Dzalbs

Great service and nice staff. Got almost a new car with 14k of mileage and even bigger size than I ordered for the same price. Took the option with full coverage and did document approval online to avoid waiting once I got there. They took a deposit for the tolls and fuel. The toll-pay device is very useful and saves a lot of time so no need to worry about anything just go through the gates without stopping. Also, an unused deposit of the toll box is returned the same as the deposit for fuel if you bring back the car with the same level of fuel. Good experience, definitely suggest this company. A shuffte bus may be delayed a little bit more than every 15 minutes ( in my case waited approximately 30 min.). In case you do not return the car at the last second before the flight everything is more than fine. :)

Bipin Joshi

We visited Portugal and I booked with Centauro. A minibus picked us up from the airport and took us to the office where staff were very friendly. I got upgraded to a car which had all the mod cons and it was a delight to drive everywhere. It was actually good value. It cost us roughly £20 per day including fuel and insurance! Thoroughly recommend them.

peter rowe

Cannot think how they can improve. Service was fast friendly and very competitive price wise. Will continue to use as we regularly visit Portugal. Your service is among the best, thank you, we will see you again in January. Happy Christmas to all your staff. Andrea and Peter Rowe.

Márk Erdős

Everything went good, they are friendly, I waited at the airport max 2 minutes :) I received a car that matches the description. Returning was also fast and perfect. If you go to Madeira, I really recommend you to rent a car.

Constantine Poltyrev

We recently rented a compact car from Centauro for a two-week period and had a thoroughly positive experience. Unlike our experiences with other companies, there were no surprise fees, and the usual meticulous inspection for minor scratches (of which we made none) was refreshingly absent. The process of handling paperwork was swift and straightforward, with every aspect of the rental agreement being clearly and thoroughly explained. Additionally, the car was in good condition, contributing to a hassle-free rental experience. We would recommend Centauro to everyone seeking a reliable and straightforward car rental service, as our experience was nothing short of excellent.

Maria Gallo

Amazing service I recently rented a car from them, and overall, it was a positive experience. The reservation process was smooth, and the staff was helpful during pickup. The car was clean and well-maintained(almost new!) Efficient return processes can significantly enhance the overall experience with a rental company The start is super helpful too I would renting from them again.

Adam Kňaze

Great price, fair and transparent conditions, quick service, doesn't require credit card, helpful staff, new and clean cars. On pick-up they didn't have a car available from the class we booked originally, so they upgraded us free of charge to higher class. Can highly recommend.

Gianluca Calleja

Booked a car in Mid July 2023 very efficient bus service to and from airport... just be on the lookout for a yellow van once exiting arrivals! Car was in near perfect condition had previously ordered a T-Cross auto or similar and was given an auto Mini CountryMan instead in very good condition... deposit on fuel was paid and given back once car delivered back. Rebooked for end October hopefully will have a similar experience.

Stefania Hargreaves

We have been using Centauro a few times now, and they never disappointed. Great service, fairly new car, clean, just what we needed for our city break. The price is great, compared to other rental companies. We found the pick up location very easy, I don't understand why some people are complaining. Staff are always very welcoming, friendly and helpful. Thank you and you definitely are our place to go for a rental car 😁

Michał Piętaszewski

Car was upgraded to the higher class for free, quick pick up and return, no hidden costs and simplicity of the policy (no deposit, first additional driver and full cover for free). Totally recommend it!

Kirit

Excellent service, we arrived later than expected at 10pm. Shuttle arrived at the designated location and was expecting us, all paperwork was completed promptly as we were on our way. We got a super new Fiat 500 Sport and drove all around Sardinia. The return of the car was super smooth, we were greeted by a very smiley and courteous team and were promptly dropped off at the Airport.

Camille Plourde

I was terrified about driving in Sicily but this is by FAR the best car rental experience I have ever had. When you arrive climb one floor up and cross the street in front of the terminal (main entrance which is in front of the police office). Then there is no signs for the shuttle so we thought we got fooled but no, less than 10 minutes later the bus showed up (it's VERY yellow and written Centauro in huge letters so you really can't miss it). It's about a 10 min drive to the Centauro office where we got our car in about 5 min. I highly recommend taking the premium offer which gives you full insurance and an extra driver (driving in Sicily can be very interesting so we felt much better having the full coverage). Also if you book directly on their website the premium package is cheaper, so it's worth it! Don't be surprised they charge you for the gas when you get the car but you get the money back if you bring back the car full. Highly recommended!

Maura Petcu

The best experience for rental cars ever! The process for collecting and returning the car has been smooth and easy. The rental conditions were very clear, no hidden clauses. The staff was kind and friendly. They gave us an almost brand-new car, great value for the money, no deposit for the car with Smart Cover. I'll rent from them again!

Mateusz Wilczak

The best car rental company in Italy. It was my 3rd rent with Centauro. All went good and smooth. We received an upgrade to Fiat 500X. Car was new with 12.000km. Really good service.

Nikolaos Nikolaou

Great experience! We had a smooth pickup from the airport for our 4 member family. At the office the check-in was also quite fast. No hidden costs and we even got an upgrade for a great Renault Arkana which made our driving experience in Athens and Peloponnese unforgettable... Totally recommended. :)

Adrian Cardona

Our flight was heavily delayed due to a diversion. The Centauro office personnel were very helpful and friendly when we explained the issue, we were even given a car upgrade. Car was very clean and worked perfectly fine. Pick up and drop off were simple and efficient. Excellent service as always from Centauro

Alberto Conesa

We had a really nice experience booking at Centauro. Online reservation was quick and taking the car in the office really fine. Girl that attend us was resolutive and efficient, providing all information and a better vehicle for a little more. No issues, great vehicle and did not have any problem returning. The bus to the airport also quick and efficient. I will repeat hiring with this company

Adam Lewin

Everything very good. My flight was delayed and arrived very late, but Centauro were very helpful on the phone and sorted everything out and collected me so I could pick up the car even though it was gone 11pm. Car was perfect for my needs, and deposits and everything all smoothly returned.

sijo kurian

Have used for a rental car in Corfu. A really good experience. Vehicle received was in really good condition. Have booked directly through their website. So no deposit was needed, only needed a deposit of £124 for fuel. That deposit I have received back without any issues. Didn't find any issues in finding the shuttle from airport to their office. Centauro office is very near to the airport.

Chris Hodges

Second time I have used centauro now, best hire company I have used by far. If you book direct with them, as I did, it's very clear what prices are and what's included. I paid premium and everything was included, just pick up key and go , no deposit, just a small fuel deposit you get back if return with fuel at correct level . Price paid was very competitive. The office is 5 min away from airport and shuttle bus is regular , look for the yellow centauro van :) Thanks too all staff there, keep up the good work, your hard work is appreciated , stress free way to hire a car !

Olu Omoyele

The booking was straightforward. I didn't meet anyone at the airport and called their number. A shuttle bus arrived within 5 minutes and i went to pick the rental car at the office. Highly recommend their services. Excellent service throughout. Efcharisto!

Duncan T

Great friendly service at office , explained insurance options with no pressure to purchase . Lovely new Renault Clio with only 4.5 km on clock . The car served us brilliantly for a 3 week rent . Also petrol and excess charge returned almost immediately. So highly recommended