Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

Kathryn Legge

Absolutely brilliant service from the staff. The car was immaculate. Great experience we would highly recommend them.

(5 / 5) 05/07/2024 07:40

Bjørn Braadland

Very satisfied. Simple website. Deposit included in our rent. Also Fast Key. It took us 2 minutes to get the keys. Return was also prompt. Pleasant and service-oriented employee. Good prices too. Highly recommended and will use you again.

(5 / 5) 16/06/2024 10:28

Maximilian P.

Great, flawless experience overall. The employees were kind and quick. We booked actually the smallest car class but received a bigger one with excellent features. It was also in great condition. Return experience was also really smooth including the shuttle to the airport. Seems like a very well run company to me and I will surely rent again with Centauro.

(5 / 5) 22/06/2024 09:00

Bogdan H.

Good service, great car, friendly staff, no issues. Easy pick up, easy return.

(5 / 5) 17/07/2024 20:46

Pavel Mazanik

Everything was just perfect. Polite and helpful staff. The price with insurance was fine and required no deposit. The car was like new, better than I ordered. Refund for fuel was done next day after returning the car. Thank you!

(5 / 5) 14/07/2024 07:33

Wim Vermoens

3rd time premium rental with Centauro, first time on Mallorca. Again almost new car, very good service, not had to walt for shuttle bus. When we arrived, we got the keys almost immediately. (Used the app to onboard documents to speed up). Again no problems upon return.

(5 / 5) 12/07/2024 19:57

Sven Sommer

We had an all over good experience in Ibiza. From picking up a new and clean Fiat500 on a Saturday morning till giving it back a week later at 7am. The 85€ for the petrol were promptly returned. Booked Premium cover via their website. Normally a second driver is free but in our case it was 70€ as she was only 19. The pick up is outside the airport but they provide a regular shuttle. It took us approx 30min in the office to get the car. Because of the many negative reviews and personal bad experiences with other rentals in the past I was wary but I will book a car from Centauro again!

(4 / 5) 13/06/2024 07:44

Leonid Malinovsky

The best car rental service in Spain. The cars are new, always clean, we quickly get the keys and are on our way. I have used the service more than once and will use it again!

(5 / 5) 19/05/2024 18:36

Aidan O'Dwyer

Terrific car rental company, new spotless, low milage cars very friendly and helpful staff. Very quick mini bus transportation from airport pick up point to centauro off site rental compound. The whole process from arrival at the airport pick up point to leaving centauro office with my rental car took less than 25mins.

(5 / 5) 07/07/2024 18:36

Schön Welt

Excellent service and very friendly staff. I especially want to mention the respectable Ms. Mixi Marita at the company's airport branch in Seville. She made great efforts to communicate with me in French and provided all the assistance with ease and kindness. The shuttle service from the airport to the company's office is available at very frequent intervals. Thank you. I highly recommend dealing with this company.

(5 / 5) 13/07/2024 15:57

Imi Tuke

This is the third year in a row I have used Centuaro to rent a car from Malaga and I have never been disappointed! So easy to book online and incredible value compared to other car hire companies around. Once you exit the airport there is a shuttle bus that comes every 10 minutes to take you to Centuaro's base which is only a 6 minute drive. Once you arrive, you queue to be checked in, given a contract and information about your vehicle before going to collect your car. Each year I have been very satisfied with the vehicles provided, mostly hybrids which makes a massive difference to the amount you have to fuel up. Their phone lines are also really easy to get through to if you have any issues throughout the time having the car and staff are super friendly. Would highly recommend Centuaro for any holiday car hire, especially young drivers as their rates are unmatched!

(5 / 5) 02/07/2024 10:36

Darren Parker

Joanna was very polite, helpful and professional in helping us arrange our hire car. The car provided was at a very competitive price and easy to collect. The office is just outside the train station and easy to find

(5 / 5) 30/06/2024 07:55

steve fox

Great company great service. Staff are so friendly and all the vehicles we have hired have been clean and great quality. Please keep up the great work.

(5 / 5) 18/07/2024 14:51

Gabriel-Viorel Craciun

I really had a good experience with them. Clean and almost new car. All cars looks new (viewed them in the parking)

(5 / 5) 07/05/2024 11:31

Osman Osmanoski

I'm renting it for the second time, the first time in Italy and now in Spain, I was very pleased and they did not surprise me again. I love renting with them, they are very professional and the cars are new and high quality. I would 100% recommend renting from them anytime. Very welcoming, helpful staff!

(5 / 5) 13/06/2024 22:03

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Ali

Very professional staff. Highly recommended.

(5 / 5) 25/03/2022 23:34

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Bernarda Bolivar

Excelente experiencia! Pudimos retirar el coche de forma muy simple, solo escaneando el qr del auto asignado. Los autos son modernos, viajamos muy a gusto. Nos devolvieron el depósito que habíamos pautado y las líneas de atención al cliente nos respondieron siempre que las necesitamos.

(5 / 5) 11/07/2024 09:34

Tomáš Lízner

I love this car rentals that are not immediately on the airport, that provide excellent services to compete those that are easily accessible in the airport building. We rented a family car for 2 weeks and it was smooth and without any problem. They provide a shutle from and to the airport. Thank you.

(5 / 5) 14/07/2024 08:55

Aurimas Vaicekauskas

Rented from centauro 3 times already. Really good service and vehicles

(5 / 5) 09/07/2024 07:52

Lena Bel

Very user friendly and easy. Super quick and polite service. Our car was brand new. Deposits were released almost immediately after car return 👍 one of the best car rental experiences for us!

(5 / 5) 13/07/2024 07:15

Modgunn Sandvik

Higly recommended with helpful and friendly staff.

(5 / 5) 15/07/2024 22:47

Sorin Costache

Excellent service throughout and overall, will definitely rent from them again and I highly recommend them. Have been using mostly Europcar and Avis, very pleased choosing Centauro this time. I have uploaded my documents at the time of booking online the day prior my arrival and this made the process faster at the counter. The free shuttle service took us from Terminal 2, between C and B, we actually just came out of the airport walked a bit and the van was there (big yellow van with Centauro written on it, can't miss it) so we did not wait at all. We were taken to their rental office, just 2 minutes away. There was a little queue at that time (cca. 20:30 on a Thursday) some 4-5 persons ahead of us, waited about 10-15 min and then we got the car right away, the lady at the counter was very kind as well as were her other colleagues. Just had to show our driver licenses (2nd driver was included) and there was a 131 Euros deposit for the fuel (in case the car is not returned with a full tank). No other deposits were necessary, I had the premium deal, fully ensured. I have rented a Hyundai Tucson, car was pretty much new, like all their other cars, and it was very clean as well. I returned around 19:30 on a Saturday, there was no queue at this time, gave the key back, I returned it with a full tank and that was it. Hopped on the free shuttle bus and few minutes later we were back at the airport. So once again, all in all, extremely happy for having chosen Centauro for renting a car at Barcelona, highly recommend them over any other car rental companies!

(5 / 5) 29/06/2024 19:54

Mário Santos

I've been using Centauro for more than 4 years now, booked more than 20 different cars and everything was always smooth. The insurance policy is super clear (all included in the price with no questions asked upon return. Super easy), their prices are reasonable, staff is professional and I've never had a problem with one of their cars.

(5 / 5) 08/07/2024 09:50

Reviews in Portugal

Panagiotis Paschalidis

Centauro is an exceptional car rental company located near the airport. You can make your reservation instantly through their website. There's no need to provide a deposit if you opt for full insurance coverage. The cars are all in excellent condition and well-maintained. They are always punctual, and their airport pickup service is very convenient. For Centauro, you will need to pay a deposit based on the type of car you rent, one for fuel and another for tolls. Once you return the vehicle, the fuel deposit is refunded the next day, and the toll deposit is refunded within ten days. They accept simple debit cards, not just credit cards, even for the deposit. In one of the many rentals I've made, I had to change the vehicle due to a malfunction, and they replaced it immediately. The vehicles are brand new and fully equipped. Despite some negative reviews, I have trusted Centauro multiple times over the past three years and will continue to do so. Highly recommended for anyone in need of a reliable and hassle-free car rental experience.

(5 / 5) 02/07/2024 12:57

Lewis Cunningham

Shuttle bus was there waiting for us in Faro. All the staff were very friendly and helpful, especially Nunu and Leonardo. Was offered extra insurance but we had our own so declined. Nice & clean car. Very quick and easy to return, no quibbles from staff. Couldn't recommend more highly.

(5 / 5) 02/07/2024 21:37

William Lacerenza

Using this car rental agency was an A+ experience. The staff was professional and very helpful and explained everything to us in detail so we can make the best decision. The shuttle from the airport was quick and convenient, and showed up on time. Unfortunately, due to my own mistake I did not secure a vehicle for our family and luggage that was large enough. They were able to accommodate us with a larger vehicle at a reasonable additional cost. It's one thing to book a car and have everything go smoothly, but it's another thing to secure vehicle that doesn't meet your needs and only realize it when you get there. That is why the customer service was A+! They were able to help me navigate this issue. We visited here in late June 2024 and will gladly use them again when we return, as we return to Portugal frequently.

(5 / 5) 19/07/2024 12:22

Mat Waltrip

We rented here for a four night holiday. The rental was a good value. In exchange for payment in advance and off-airport location, we got a good price. The car was a Ford Focus with about 31,000 km on the odometer. You will need to handle manual shifting, but that is typical in Europe. Although the front tires were worn and almost ready for replacement, the rest of the car was in good shape. It did have a few dings and scratches which were already documented, and we had to put an 1100 Euro deposit on the car when we declined insurance coverage, plus 116 Euros deposit for the fuel. We took a video of the car before driving out of the lot as a precaution. However upon return with a full tank and no damage, both deposits were returned.

(5 / 5) 05/07/2024 14:18

Reviews in Italy

Oleg Chizhanov

Despite the fact that I received the car with a lot of minor damages to the body (all mentioned in the contract) - I had no problems with getting it back. It was fast and clear. The price was very good and apart from the body - the car was ok. The company is trustworthy!

(5 / 5) 20/06/2024 00:08

Maurizio SCARASCIA

I am using this company since 2016, people are always polite and helpful. The vehicles are clean and most of the times almost new with less then 5000 kilometres on the dashboard.

(5 / 5) 12/07/2024 11:03

nufal ios

Very helpful staff on the centauro office, the car was in good condition and the whole process with the premium program was very easy. We were only asked for a gas deposit in advance that was returned quickly when we handed the car back. Would select again!

(5 / 5) 18/07/2024 17:39

Stanislav Andreev

Overall I liked this service and used it 5 times already (3 in Bergamo, Palermo and Alicante) Prices are reasonable, we took full insurance and never had any problems. But there are several drawbacks I want to share: 1. First it was really hard to find a spot, where the centauro bus picks us up. Instructions were misleading and there was no map location provided in instructions. I attached photos from the exact location to this review. 2. In June there were too many people in the queue and we waited 1 hour to take the car. But all the information was provided by us in advance, everything was paid. I think there are no reasons to have such a problem in those circumstances. 3. Several times Centauro provided us with a bigger car than we ordered and called it a 'free upgrade' and they didn't have small onceå. But we ordered smaller cars, because it is more convenient in terms of parking and fuel consumption. So this wasn't nice.

(4 / 5) 04/07/2024 05:35

Kinley

Booked a fully ensured car in Pisa. Extremely friendly staff and no surprises with additional costs that I've heard from friends when traveling in Italy. Will for sure use again. Nice car with CarPlay and camera.

(5 / 5) 11/07/2024 10:05

Jim McMonagle

What car rental should be. The service was great, the price was cheap, and the car was top spec with a free upgrade to automatic thrown in. No hidden charges of fees. Lovely friendly efficient staff. I will for sure use them again. Highly recommended.

(5 / 5) 16/06/2024 15:56

Mateusz Rechnio

Great experience from the start to finish. Hubert and Michele were amazing. New car, clean and tidy. Easy to find. Highly recommend. I have used it first time but not last. Also my friend used it and there were no issues. Superb company for great money

(5 / 5) 09/07/2024 20:04

Cian Foley

Great price for a automatic car to explore around. The staff in the office were exceptionally friendly and even though I was a bit early there was no problem giving me the car. The car (Nissan Qashqai) was spotless and in great condition (it handled the hills in Carini well). The bus driver was relaxed and allowed us to take our time too. I tend to use Centauro wherever I can because you get the premium insurance via the website and there's no hidden charges at the office unlike other less reputable companies.

(5 / 5) 27/06/2024 16:39

Gabriel Alexandrescu

I recently rented a car from Centauro and was thoroughly impressed. The booking process was easy, the staff was friendly, and the car was in excellent condition (it was a new car). Pricing was transparent with no hidden fees, and customer service was top-notch. Returning the car was quick and hassle-free. I highly recommend Centauro for a reliable car rental experience. Excellent experience overall, I am very happy with the choice I made. Well done, guys! :)

(5 / 5) 19/07/2024 20:46

vanessa wakefield

Excellent experience with Centauro. Great customer service, from pick up to handing the vehicle over, everything was clear and simple. Shuttle bus runs continuously between the office and the airport. Car was perfect size for our trip, great value for money.

(5 / 5) 15/07/2024 18:54

Reviews in Greece

Mohamed Hany

I used their service twice and in both times i was pleased with the quality of the service they offer. The stuff was friendly and professional trying to help if you have any inquiry/request. You don't need to be under stress Specially with the premium option when everything is covered. They only charge a small amount for the fuel as they follow the Full-full rule. But once you return the car with the same fuel level they return back the credited amount to your credit card. What can be improved, a list of cars in each category to be clear for us when we proceed with the booking.

(5 / 5) 21/06/2024 16:07

Matteo Lanza

good experience, the car was almost new and in good cleaning conditions, maybe with a little lack of technology (no android auto or apple car play). we spent some time to find a good baby seat as the first given were dirty o partially damaged, but in the end the one we got was good. staff courtesy very good.

(4 / 5) 13/07/2024 17:47

Clare Smedley

I was really pleased with our car hire from Centauro. The car was in good contition. The meeting service at the airport was very good. The staff at the office were friendly, professional and efficient. I chose Centauro after looking at a lot of online reviews about hire companies, and was glad that the positive experiences of others with Centauro were borne out by my own.

(5 / 5) 10/06/2024 15:20

Nikolaos Tsamitros

New cars, great and polite service for a good price. Value for money. Highly recommended. Nikos provided a fast service and I am very thankful. Just book direct with them to get the best conditions and avoid the tricks of the brokers.

(5 / 5) 04/06/2024 07:58

OczkOoPL

Everything was on time and even earlier ;-) The company bus and the driver were waiting at the airport entrance. The formality matters (both pick up and drop off) took only few minutes. The car was excellent for Corfu narrow roads and hills. I hope to be back and rent next car. Thank you a lot.

(5 / 5) 24/06/2024 19:49

Dirk Annuß (IbizaHippyPhoto)

The vehicles are in perfect condition. There were no problems picking up or returning the car. The shuttle service is fast and very helpful. The staff is incredibly nice.

(5 / 5) 07/07/2024 13:39

Angel Stalev

As usual, I made my reservation exactly 0 seconds after I saw a Centauro in Rhodes. And it was the best choice, with excellent price, and wonderful staff, very kind and smily. The shuttle was fast and on time.

(5 / 5) 21/07/2024 19:21

Daniel Trobald

We booked a car over the Centauro Website for one week, found the office without any issues. Cars were located at the backyard. Staff was helpful, friendly, check in was fast (+/- 10 minutes) and without any complications. Received a very nice and nearly new Citroen C3. Clean Interieur, no damages. Fast return after the trip again (+/- 10 minutes). Considerung the FDW cost/price relation was excellent in my opinion. So next time Centauro again.

(5 / 5) 17/07/2024 13:33

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.