Reviews Centauro Rent a Car

Rob

The best car rental company! After numerous horrible experiences with Enterprise, Hertz, I came across Centauro. It is a quick and easy check-in process, no deposit required with the premium coverage, insurance included, and we got reimbursed for the extra fuel we left. Simplified rental process and business model. No bs. No hidden costs. Would 100% rent with them again.

Omid Yazdanpanah

I have been a happy customer of Centauro at Alicante Airport for over two years now, and I couldn't be more satisfied with their service. Unlike many other rental companies, Centauro stands out for its transparency—there are no hidden costs, no pressure to upsell, and what you see is truly what you get. Their fleet is consistently updated with new, well-maintained vehicles, ensuring a smooth and comfortable drive every time. As someone who visits Spain regularly, I have tried other rental companies at the airport, but none compare to the straightforward and reliable service Centauro offers. The staff is always friendly, efficient, and professional, making the pick-up and drop-off process a breeze. If you're tired of being pushed into expensive add-ons or dealing with unclear rental terms, I highly recommend Centauro at Alicante Airport. They've earned my loyalty as my go-to car rental service in Spain.

Voyager Terra

This was my first experience with Centauro. I can give the highest rating. Friendly and professional people. Honest towards the client. The deposit amount was returned in full within a few hours after returning the car. Thank you for your attitude and service! :)

Krzysztof Cieślak

Very professional and friendly staff (especially Mr. Juan). New cars. I recommend

Pavel Mazanik

Everything was just perfect. Polite and helpful staff. The price with insurance was fine and required no deposit. The car was like new, better than I ordered. Refund for fuel was done next day after returning the car. Thank you!

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

Piotrek Wasilewski

Based on two rentals I can gladly recommend Centauro for renting a resonably priced car for a stay on Ibiza. Compared to 'some' other car rentals Centauro does not stress you out with fear trying to sell you their own insurance - the rules are clear, staff nice and the car as expected. The location outside the terminal is not a big problem either as their shuttle bus runs smoothly and often. After car return the process of returning any deposited money is also quick and smooth. Overall a very good experience.

James D

I found Centauro to be a great car rental option for my trip to Spain. I booked the premium option via the website which was a great price and included insurance with no hidden fees or extra deposit that other rental companies often charge, and it included an extra driver name for free! You pay for a full tank of fuel on collection and on return are refunded for the fuel you don't use…if you return with a full tank you get a full refund - simple! The refund was in my account within a few days. The car was great too, in perfect condition and very clean. The smart key collection was so quick and simple, and service desk staff were very friendly and helpful too. Ignore the negative reviews and give Centauro a try!

Niki Legindi

We had good experience with Centauro Sevilla . They picked us up at the airport ( 10 min wait ) since I booked and payed online with full insurance was quite fluid at the office . The car clean and nice . Return process with full insurance 1 min. They asked 120 EUR for fuel deposit which we got back after a few days since we filled the tank up.

Lisa Pickl

We reserved a car in Sevilla directly on the website of Centauro. For 4 days we paid 137€ with everything included (we got the premium package; full insurance, gas full/full and unlimitated kilometers) and we only had to pay a deposit for the tank, which I got back within 24 hours after returning the car. The car we got was in perfect condition and the pick-up as well as the drop-off were super smooth and quick. Therefore, I would definitely recommend Centauro in Sevilla!

dan serediuc

I am their loyal customer, that's why they were the first option when I decided to rent from the office in Malaga. the car provided was according to the car class I opted for. car in very good condition, approx. 11Tkm. car very clean inside and out. I drove approximately 1000 km in 4 days. impeccable road attire. pick up and drop off were very fast as usual. I recommend with confidence.

Dinu Adrian

Good location, next to the main Malaga train station. Good price, the car was like new(fiat 500), staff very nice, by far the best experience with a car rental company. No deposit needed, only for the fuel in case you don't bring the car with full tank, also received after 1 day back in my account. 👏👏👏

Amparin PdeR

Extremely happy with the service. A special thanks to Ana at the Corvera, Murcia office. She was attentive, professional and courteous throughout. Thank you also to Ana for solving very promptly a slight confusion regarding the booking of a manual/automatic car. She was a true professional and we can't thank her enough. We will definitely be hiring a car from Centauro and will recommend this company to all of our friends and family. Thank you!

Gabriel-Viorel Craciun

I really had a good experience with them. Clean and almost new car. All cars looks new (viewed them in the parking)

Osman Osmanoski

I'm renting it for the second time, the first time in Italy and now in Spain, I was very pleased and they did not surprise me again. I love renting with them, they are very professional and the cars are new and high quality. I would 100% recommend renting from them anytime. Very welcoming, helpful staff!

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Ali

Very professional staff. Highly recommended.

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

Girish Khelani

Excellent service start to finish. Swift processing helps with quick pick up and drop off. Recommended.

Luca Mazzasogni

By far the best car rental experience I've had in almost 20 years of travelling. Definitely a top recommended company to rent a car in Spain.

Kachita Katcha

Very happy with my recent car rental in August. Lovely, friendly staff! We've been given clear instructions and lots of information upon rental. The whole procedure to rent and return car was quick. Shuttle bus from and to the airport. Happy days!

Hubert K

Very happy with the service and the car. Extremely professional service, they went extra mile to provide detailed explanation (with map). Made our day trip to Finsterra a great experience. Highly recommend.

Víctor Moyà

I waited for the shuttle bus for around 20 minutes, as expected. Then, at the office, I didn't have to wait as there was an available worker. I got the same car I reserved, it worked fine and no problem with it. Delivery was also quick. I got the fuel refund right away. Everything fine, no more to say.

Mário Santos

I've been using Centauro for more than 4 years now, booked more than 20 different cars and everything was always smooth. The insurance policy is super clear (all included in the price with no questions asked upon return. Super easy), their prices are reasonable, staff is professional and I've never had a problem with one of their cars.

Ibrahim Avcı

My experience with Centauro was seamless from start to finish. The staff was really helpful, making the entire process easy and stress-free. For those looking to simplify things even further, I recommend opting for the premium service—it's well worth the small additional cost. The only deposit required was for fuel and road tolls, and I received it back within 11 days, which was perfectly reasonable. The car itself was brand new and in excellent condition. Overall, I highly recommend Centauro for a hassle-free rental experience.

D D

I recently had the pleasure of renting a car from Centauro at Faro Airport and I must say, their service exceeded my expectations. From start to finish, every member of staff I encountered was professional, friendly, and incredibly helpful. Our flight was delayed due to a broken seal on the door which required an engineer's attention. Unfortunately, this meant we were arriving much later than planned. Despite this, a lovely lady from Centauro called me just before they were about to close, making sure I was still planning to arrive. Her thoughtfulness and reassurance really made a stressful situation much easier. When we finally arrived, the staff at Centauro were ready and waiting. The check-in process was swift and efficient, and they ensured we had all the information we needed before setting off. The car itself was in excellent condition, clean, and well-maintained. Upon returning the vehicle, the process was equally seamless. The staff again were courteous and efficient, making the return as hassle-free as possible. A big thank you to the lady who called me and person that stayed over to make sure we were happy before we leave. Your outstanding customer service will definitely bring me back next time I'm in Faro. Highly recommended!

William Lacerenza

Using this car rental agency was an A+ experience. The staff was professional and very helpful and explained everything to us in detail so we can make the best decision. The shuttle from the airport was quick and convenient, and showed up on time. Unfortunately, due to my own mistake I did not secure a vehicle for our family and luggage that was large enough. They were able to accommodate us with a larger vehicle at a reasonable additional cost. It's one thing to book a car and have everything go smoothly, but it's another thing to secure vehicle that doesn't meet your needs and only realize it when you get there. That is why the customer service was A+! They were able to help me navigate this issue. We visited here in late June 2024 and will gladly use them again when we return, as we return to Portugal frequently.

Mat Waltrip

We rented here for a four night holiday. The rental was a good value. In exchange for payment in advance and off-airport location, we got a good price. The car was a Ford Focus with about 31,000 km on the odometer. You will need to handle manual shifting, but that is typical in Europe. Although the front tires were worn and almost ready for replacement, the rest of the car was in good shape. It did have a few dings and scratches which were already documented, and we had to put an 1100 Euro deposit on the car when we declined insurance coverage, plus 116 Euros deposit for the fuel. We took a video of the car before driving out of the lot as a precaution. However upon return with a full tank and no damage, both deposits were returned.

Alessandro Saccoccio

After having a great experience with Centauro in Bologna a couple of months ago, we repeated it at Rome Fiumicino just now . The service is amazing, I think their best selling point. We forgot our backpack in the car after checking out and they called us right away to let us know. We managed to pick it up the day after without any problems. Thanks guys !

Hamed Moayyed

Again a great experience with this car rental company. The staff was extremely helpful and genuinely kind throughout the entire process. Everything was handled quickly and efficiently, and the car I received was in excellent condition, practically new. Highly recommend!

George Karapetakos

I was initially reluctant about which car rental company to choose, but I'm glad I went with Centauro Rent a Car. Their website is user-friendly, and the costs were clearly outlined. I opted for full coverage, and the price was very reasonable. To my delight, they upgraded my car choice, and the vehicle was clean and in excellent condition. The staff were friendly and helpful, making the entire process smooth. Returning the car was hassle-free and came with no extra costs. Highly recommended!

Vitaliy Gordienko

As always my family have received very best service from Centauro. Cars always new and well maintained. If your documents submitted in advance - you don't need to do any paperwork and just pick up your keys. As always we've taken full cover option (that priced very reasonably) and then no deposit needed at all. Thank you, Guys

Alex Holly

The most efficient car rental provider. We hired a car for 9 days from Pisa, fully insured and with ease. The car was clean and appeared fairly new. Documents and process including return was easy. The main thing to know is the bus stop at Pisa airport, it's not at the main bus stop for all the other car rental companies. Cross over the road from that bus stop to the car park/cashier and the big yellow bus will find you there. Super simple and will definitely use again!

Mark Barbara

Excellent service from start to finish, starting with the shuttle bus at Cagliari airport, through to picking up the vehicle, and finally returning it at the end. We rented a nearly new Nissan Qashqai, which was spotless, very comfortable, and ran smoothly without any issues. We opted for full insurance for peace of mind, and our fuel deposit was refunded within just three days. When we collected the vehicle, one of the Centauro representatives noticed we had two young children and asked if we planned to visit the beach during our stay in Sardinia. He kindly offered us an umbrella to use at the beaches. I highly recommend Centauro and will definitely choose them again in the future. Keep up the great work!

Grace Spell

Great experience. No line at the office when we arrived and got in the car and were on our way in less than 10 mins. The office was a short shuttle ride away from the airport, but the shuttle was waiting right outside when we landed. We dropped the car off at a different airport and the drop-off was quick and efficient as well. All staff we spoke to were great! The car was new and very clean. Highly recommend.

Lena Dobrovolskaya

The best! We had amazing experience with Centauro. We took a premium package, so we didn't pay deposit, the company just hold the cost for fuel on our card (65€ on our case). I booked on the website before we came in Palermo, when we arrived at the airport the shuttle service met us with their car and picked us up to the office. Is so comfortable, especially when you go back in the airport and leave the car in the office. Everything was good, starting from the car and finishing with the service of the company. When you go in vacation in summer is the best value for money! Air conditioning, freedom of movement and more sightseeing! Thank you, Centauro🤍✈️🇮🇹

Michala

Excellent customer experience, professional and friendly staff, quick pick-up and return process. Unfortunately, we had a car accident on the highway (a pile-up involving 4 cars), but after resolving the situation with the police, the rental company replaced our car with a new one at the airport. We were capable to get there by demage car. The staff was very helpful in this stressful moment for us, and nothing was a problem. I also rate the customer service hotline positively. I highly recommend paying extra for the package with no deposit and excess! Thank you guys, next time I will pick Centauro again!

Kristina Tirén

We rented a car with full insurance. We have not rented many cars before and were scared of extra costs etc upon arrival - nothing like that, very smooth and easy and really worth the price! Recommend! The staff were really friendly and helpful and even called when our flight had landed to make sure we found the shuttle bus. Will definitely use Centauro on our next travel.

Albert Bugneriu

Great service my first time in greece i will 100% recomand them and for sure i will use them for future hollydays car was driving perfect .. the staff was verry pollite .. no delays .. no problems at all good job guys !

Ljubica D

We had a great experience here. Got the exact car we rented. Check in and check out was easy and fast and we caught the shuttle bus back to the airport on time and without issue. The personnel were kind and courteous. Would rent from here again.

Lucy Clarke

We had a really good experience at Centauro in Crete- the lady who picked us up was so chatty and bubbly and was already waiting for us at the airport to take us to the office. As young drivers we were a bit anxious about the driving in Crete but the guy at reception was really reassuring. We opted for the full insurance just in case- and even after doing this we were still in and out of the office in about 5 minutes. We had no complaints about the car, and our experience was similar on return.

Omarus B

I travelled to Chania with My Wife and daughter for a 10 Days holiday. We booked the car Directly from the Centauro website (as recommended when I called the office as I didn't know this car rental company). We got the 'all inclusive options' with additional drivers, zero excess etc... It was way cheaper than any other website we tried (When choosing all extra for peace of mind!). The people were super friendly and came to pick us up at the airport when the office was already closed! I highly recommend and the service is worldclass! It took us less than 5 minutes to give the car back and get on the shuttle bus toward the airport.

Aleksandra Ojdana

I had a fantastic experience with this car rental service! The whole process was smooth and hassle-free, from booking the car to returning it. The vehicle was in excellent condition, clean, and well-maintained, making my trip even more enjoyable. The staff was incredibly friendly and helpful, always ready to answer any questions and provide useful tips for driving around the area. The pricing was also very reasonable with no hidden fees. I highly recommend this car rental service to anyone looking for a reliable and pleasant experience!

Ozren Abramovic

Car rented with premium insurance, pickup and drop off very fast and easy, car like new, very clean and comfortable, because of premium package no deposit only 75EUR for petrol returned after return. I recommend Centauro to everyone., very satisfied.

Angel Stalev

As usual, I made my reservation exactly 0 seconds after I saw a Centauro in Rhodes. And it was the best choice, with excellent price, and wonderful staff, very kind and smily. The shuttle was fast and on time.

Janne Karppinen

Super friendly and helpful staff. A good quality car, delivered clean and in good working order. The car hire location is only a 5 minute walk from Kefalonia airport main entrance!