Reviews Centauro Rent a Car

Nadia O'Connell

Perfect! Great service and value. The best experience company in my experience

Amir Arefyan

Picked the keys up so easily from the locker without having to see anyone, brand new car, smelling new, spotless inside and outside. Dropped the car on return, someone came to us quickly took the keys, checked the fuel tank, and that was it, car was booked out and fuel deposit was refunded automatically. Best car rental experience. Went for the premium cover and uploaded my documents to use the fastkey service on arrival.

Mariusz Sobieraj

Absolutely great. In low season we got a higher class car without extra charge, staff was very friendly, transfer from/to the airport exactly as desired, car pick-up and return only took a few minutes. I will definitely use Centauro again.

Samson

Rented a car here several times. Good customer service and nice cars. Recommended!

Yuri Kuschinsky

The experience was smooth, without any complications. Chose a Mazda 6 but got a Cupra Formentor. Great surprise! The car was clean, with only 25,000 km used, and had new cruise control. Felt new. The manager was friendly and spoke good English. Also had a good experience with this company traveling around Italy in 2023, too. Recommend, good choice if you need a car in Valencia.

Žiga Lipar

Had a nice experience with Centauro. They picked us up on the airport, because I sent the drivers information on their website, we picked up our car in couple of minutes. Got a brand new Opel Corsa. We only had to prepay the fuel, because the tank was not full at the start. We got our refund back in 2 days. Overall would recommend.

Merel Poleij

Despite the negative reviews a great experience. I booked a ford fiesta, but got a free upgrade to a brand new vw taigo (only ran 180km). The deposit was a bit big, but fully returned before i even arrived at the airport for my flight back.

Simone Pellegrino

Return of car very good at ground level in Alicante airport. Fair prices, nice and smiley agents. Compared to Goldcar, it's gold.

Peter Tomcik

Very first and excellent experience with Centauro. Reasonable price, quick handling, car in a good condition. Refunds processed in one day! Definitely recommended. Looking forward to using Centauro next time.

Martyn Henry

We wanted to rent a car in Seville for 1 day to explore the region and visit Ronda. Lots of options at Santa Justa station with very mixed reviews so we were a little uncertain. We decided to go with Centauro and booked the smallest car option (fiat 500 or similar). The counter staff were very helpful and really friendly and we were upgraded to a larger car for free. The car is easy to collect/return and it is relatively straightforward to leave Seville via Kansas City avenue. The deposit for fuel was returned very promptly upon returning the car with a full tank. Would definitely use this company again if renting in Seville.

Prayush Gupta

Rented a car with Centauro after thorough research and was extremely impressed by their services. For pick up, I had opted for instant checkout and had my keys with me in seconds of arrival at the pick up location! On my way back, I had an accident 10 minutes before the return! I called up roadside assistance and to my pleasant surprise I was in touch with an actual person within seconds! Thereafter, within 10 minutes she took in all the information she needed and I was on my way to the return location where the staff was very comforting and supportive with the rest of the process. Will return and use their services again! Highly recommended!

dragoslav todic

Great experience! Easy to book (online), very proffesional staff. You can pick up car near city center, and it was easy to pick up car (in a 15 mintues - I prepared documents online). Car was almost new, 37.000 km, and very clean. I had problem with payment, but problem was with my bank, and Centauro helped me to solve the problem.

Allan Pulford

We picked up our car for our 3 weeks in Spain and it was a joy to drive. It was a brand new Skoda which proved very economical. We covered around 900 kilometers for less than a tank of petrol.

José Antonio Gallardo Álvarez

Todo muy bien y espectacular. La atención superior. Lo recomiendo para el que quiera alquilar un coche en Zaragoza.

Ferdinand Koch

Rented a car here for four times during my long-term stay in Madrid and it was a very pleasant and convenient experience at all times. Friendly workers, quite fast service and clean, up-to-date/new cars (two of them only had ~2000km). Only thing I may have to say is to watch out when picking up the car. I had unrecorded damages and/or a half-full gas tank twice, but this was easily and quickly documented and returning the car was also fast and uncomplicated.

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

Sharone Fajardo

The best car rental ever! Not complicated, no fuss, no additional charges, car in perfect condition, deposit money for fuel was credited back to my account on the same day that the car was returned, service was fast and the attendant was very friendly and accommodating. The only rent -a-car that does not require a deposit, additional driver is free and debit cards are accepted. It's just perfect. We will definitely rent again!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Ali

Very professional staff. Highly recommended.

Rafael Vazquez

Used once (for the time being) and the process for getting and returning the car was very efficient and clear. The car was covering the expectations. In the overall the experience was very good.

Christos Chatzaras

Discovered them a few years ago in Catania and, since then, I only book with them in Greece, Italy, Spain and Portugal, where the company operates. Nice cars, reasonable prices, friendly and trustworthy staff.

Sandra Teijeiro

Atención amable y clara del personal de oficina. Coche nuevo, limpio y grande. Muy cómoda y accesible la recogida y devolución del vehiculo en el parking Arenal.

Jose Garcia

Absolutely amazing and fantastic service. Staff were friendly, efficient, and to be honest, kind. I normally dread hiring a car, but this experience was just perfect. I will endeavour to only hire from Centauro from now on. P.S. please never sell this to the other hire companies. It is so nice to be able to start your holiday without grief. Thank you.

Ivan Vukovic (Dubrovnik tourist guide)

They have been so helpful. They made it very easy for us to rent a car. Gave us some great tips what to see on our way to Muxia. Gracias

Claire Heaney

Would not hesitate to recommend this company. I booked it only a few days before we arrived. Friendly staff, we had a smooth experience from start to finish. Shuttle bus to and from the airport and we were given a choice of cars. The one we picked being a brand new Skoda SUV with only 1000km on the clock. We rent cars abroad quite frequently and this one was one of the best experiences we have had.

Patrycja Czobot

We rented a car for 4 days to travel to Montserrat and around Costa Brava. The booking process was smooth, car worked without any issues, we got the fuel deposit back very quickly after returning the car (like 1-2days!). Overall, very positive experience and no issues in any part of the process. The car was new and worked perfectly

Agnieszka Strzępek

I rent a car in Lisbon 2 times: 3 years ago and last week. All was very good. Nice service and good cars. No problem to pick up and give car back. But all the time I read opinion about that people wait a long time to pick up car, hopefully this comments passing to a manager who could introduce some changes in the service to resolve this point and assure much better rate for the Centauro.

Rodney Pomfrett

Great service right from the start as pick up at Faro airport went well, securing the car was simple, the car was excellent and drop off very smooth. A special thanks to Nuno who drove us back to the airport. Would thoroughly recommend

António Soares

Amazing rent a car company. This is the company that I always trust when I need to rent a car in Porto. I already booked 4 times with them. Very easy to pick up and to return the car. Also, they have a free shuttle bus from/to the office/airport, it is a 5 minutes trip. The cars are really good. My last car was a completely new one with just 9 kms. When picking up the car you need to leave 2 deposit amounts, one for the fuel and another for the tolls, around 70€ + 100€. Fuel deposit was returned immediately when the car was returned. Everything went smoothly and without any problems. Highly recommended! A special thanks to Rosana for her amazing work and sympathy.

Craig Pike

Staff was great. Picked up at the airport and brought to the location. Only took a few minutes to get all the paperwork completed. Car was new with all the fancy gadgets inside, Android Auto/navigation/wireless charging. They were also extremely helpful in getting us in touch with a local taxi driver to pick us up the next day in order to catch an extremely early flight.

Ed Rios

The price was really competitive, to start with. When we had queries, the staff was incredibly helpful and kind, and they provided us lots of advice on things to see and do in Rome and the surrounding areas. We received a free upgrade when we chose to purchase full insurance from them (which I would highly recommend, even for a few extra bobs). Everything was covered, so there was no need to worry about scratches or other issues—especially given how drivers in Italy drive. In fact, they were so kind as to allow us to return the car later than scheduled. Although we had to wait a little while for the shuttle service to the rental when we landed and tried calling multiple times without receiving a response, I think this was simply a mistake because they provided us with a different phone number to contact with any questions, and they responded promptly. Five stars is insufficient. Excellent work, Centauro team! Grazie!!!

ONi Ndreko DJ

I booked a car from the website, everything was ok. The car was as I expected. The service of the staff is very good.

Iris Naumenko

Best car hire company ever! I have booked a car online and when picked up the didn't insisted on bying an extra cover as other companies do. The car was in a good shape, looked just as new. We went from Milano to Livigno for a couple days and back. There were no troubles with the car. The return of the car was at the speed of light. From the moment when we came to the office and to the moment when they dropped us at the airport it took just 10 minutes. The deposit was returned back immediately. Literally nothing to complain about

Daniel Mihet

After reading several reviews for rent a car companies at Bergamo airport, I am very glad that I booked with Centauro Rent a Car. Awesome service! We were picked-up direclty from the airport. Transfer to the Centauro location took around 10 min. Once arrived there, in 10 min we left with the car. I believe it was the fastest renting process I have ever met. People were very kind and eager to support. The car had full tank, for that 93 eur were blocked on my card but were returned back 24 h after returnal of the car. I have booked a Ford PUMA and I have received a very nice VW T-Cross. I have nothing to complain! I felt safe & respected using Centauro's service. I placed my booking directly on Centauro website and I got Full Coverage & no deposit needed. Take away's: 1. Always book directly using Centauro website, so that you can receive the best rental conditions. 2. Take enough time when arriving & departing at Bergamo airport. Shuttle bus could drive you in about 30 min after drop off ( our case ), and especially for depatures the security check could take a lot of time as there was a long waiting line. Next time for sure I will book again with Centauro Bergamo!

Barry Finnegan

The third time we've rented a car with this company. They're always on point. Staff very helpful and cars are modern and well kept. We got a punctured tire due to a pothole midway through our trip but as we had full insurance the company were really efficient in organising a local recovery, repair and taxi to pick up, all at no extra charge. Would definitely recommend.

Filippo Bastianini

The best rent-a-car experience ever! The shuttle bus was waiting for us right at the arrival of the plane, the car was brand new, clean and the courtesy of the personnel was astonishing! Will come back for sure!

Christina Callisen

Best car hire experience we've ever had. Very happy with the car, which was in our opinion even better than the Ford Kuga we were expecting. We booked directly with Centauro and had done all registrations ahead of our arrival. This meant everything was ready for us and we were on our way within minutes. Excellent service from the staff! We had the premium package included which meant all covers were included and no deposit. Will definitely be using Centauro from here on out!

Camille Plourde

I was terrified about driving in Sicily but this is by FAR the best car rental experience I have ever had. When you arrive climb one floor up and cross the street in front of the terminal (main entrance which is in front of the police office). Then there is no signs for the shuttle so we thought we got fooled but no, less than 10 minutes later the bus showed up (it's VERY yellow and written Centauro in huge letters so you really can't miss it). It's about a 10 min drive to the Centauro office where we got our car in about 5 min. I highly recommend taking the premium offer which gives you full insurance and an extra driver (driving in Sicily can be very interesting so we felt much better having the full coverage). Also if you book directly on their website the premium package is cheaper, so it's worth it! Don't be surprised they charge you for the gas when you get the car but you get the money back if you bring back the car full. Highly recommended!

Peter Todorov

It took me literally 5 minutes to get the car, because I have scanned my driving license before. The car was clean and new. Asked for additional two kids seats and the guy from the reception made 100% discount for the second one. I would recommend to take Smart Cover, because you have full insurance. They don't even look at the car when I returned it.

Σοφια Καραγεωργιου

We are very pleased with our choice to rent a car from Centauro and will definitely do it again in the future on our trips abroad. It was the first time and we were more than satisfied! The service was really good and fast and we are happy with all the terms of the contract, the fact that we were not asked to pay a guarantee, the second driver, the insurance cover and our transport to and from the airport. The car was clean and as needed, really from the category C as we had agreed. Consider searching for the car through the company's official website as it was cheaper for us. We highly recommend this company!!

Igor Idrisov

Great value for money! Pick up and drop off are quick and convenient for an off airport rent-a-car. Staff are forthcoming and polite. The car was absolutely fine, no concerns. Special thanks to Despina, perfect understanding of customer needs and great customer care, this is the way to promote your brand and build reputation. Fuel deposit charge policy is a mistake, please think about it. The money were returned, but the transactions incur bank fees for those outside of Eurozone, even when I selected to transact in Sterling. Not a massive amount, but leaves a bitter taste. Hint for other customers: do take pictures outside and inside when you pick up your car. These guys are low cost and low margin company, they cannot afford absorbing any damage, including cleaning.

Christos Maramis

Since moving abroad, we have been using Centauro rental service regularly whenever we travel back to Thessaloniki. We have been very satisfied with the quality of the vehicles, the facilities and the personnel of the Thessaloniki Airport office, who is really reasonable, polite and eager to explain the rental conditions. In particular, Katerina was very helpful in our last drop-off yesterday!

Alberto Conesa

We had a really nice experience booking at Centauro. Online reservation was quick and taking the car in the office really fine. Girl that attend us was resolutive and efficient, providing all information and a better vehicle for a little more. No issues, great vehicle and did not have any problem returning. The bus to the airport also quick and efficient. I will repeat hiring with this company

Boris Frankovič

One of the best experiences with car rental. The staff was very friendly and helpful, for a low price I got a premium service with the full coverage and zero excess. Everything was very clear and transparent, no hidden fees or ambiguous conditions. Despite settled away from the Chania airport, you can reach it easily with the shuttle service provided for free.

Julian Matz

Pickup and drop-off was very efficient and without any trouble. Staff was very friendly and welcoming. Car was a Citroen C3 in very good and clean condition.

Saman Chopra

Had a very good experience. Friendly customer service, picked up at Santorini airport quickly and got a great car rental rate. Overall, very happy.

Olu Omoyele

The booking was straightforward. I didn't meet anyone at the airport and called their number. A shuttle bus arrived within 5 minutes and i went to pick the rental car at the office. Highly recommend their services. Excellent service throughout. Efcharisto!

adrian burceag

The reservation was made easy online directly to Centauro website, the documents can be send to them from booking page. I receive a free upgrade for the car (a new one 😀). Pick-up and return fast and easy. Good job Centauro rent a car !!!