Centauro Rent a Car reviews in Spain

julia liddell

I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price

Sanja Ušljebrka

The service was excellent! The car pick-up and drop-off process was very simple and hassle-free. The fuel deposit was refunded to my account the same day. They also have a great selection of new cars. Highly recommended!

Grzegorz Kaczmarczyk

I picked Centauro based on user reviews and I was not disappointed. The courtesy bus was easy to find and arrived promptly. The check-out was smooth and took no more than five minutes. The car was spotless and almost brand new. No issues during the rental. The check-in was quick and unproblematic, the safety deposit was released promptly. All in all a very positive experience.

Claufius Gramm

Competent Service and Trustworthy. The price on the website is what you get. No additional costs. Better go here and take a taxi to the airport.

Michal S

Great rental. Fast pick up and even faster return. With full insurance there was nothing to worry about and no deposit. I recommend 100%

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

Tim De Cubber

I have rented 3 times with Centauro Ibiza and everytime went flawless. I always booked directly via them and took the full cover. Luckily I did because the last time I scraped the side of the car against a concrete pole. Resulting in a lot of cosmetic damage. Because I had the full cover I did not have to pay anything and they were not angry when I brought the damaged car back. Would recommand.

Chris

Highly recommend! This is our second time using Centauro in Alicante. Professional, friendly, courteous and very helpful staff. Our car was new and clean. Garage is the cleanest and brightest I've seen, and easy to get in and out of. Will definitely use again. Thank you!

Jiří Šafer

I had an excellent experience with this car rental service. Despite a significant flight delay, it posed no problem, and the process for returning the deposit was smooth and effortless. I highly recommend this rental service and will definitely use their services again in the future if the need arises.

Arnaud Altazin

For once with a rental car company, very good experience ! The price was honest and the quality of the car was good. We had no bad surprise for the return and I got the refund the day after returning the car. The staff was pretty friendly and welcoming I recommend this company

Philip Parkyn

Second time I have used this company. each time they have been great and very competitively priced. The depot is situated about 2/3km from the airport but they operate a very efficient shuttle bus, transfer time was less than 5 minutes. This time pickup at Malaga Airport Depot was dealt with by Estefanie who spoke perfect English and was super professional and friendly. Pickup took less than 5 minutes. The car was as described, and existing damage truthfully recorded. It was in good condition and drove well during our hire. Drop off was handled by Immaculada who again had good English, Drop off was efficient and honest, no tricks about alleged damage which we have had from other budget companies. Drop off and shuttle bus to the airport took less than 15 minutes. Highly recommended company. As with all these businesses you do get a sales pitch about buying in their excess cover, this does give peace of mind if you think you need it, up to you whether you take it.

Ayush Sachdeva

We got a Kia Exceed. It was nice, mostly new and had all the features. Person on the counter was nice and super helpful. She explained everything we needed to know and even accompanied us to the parking lot during pickup. One thing to note: If you drop off at the airport, you'll be dropping it around 5 minutes away. A shuttle bus that runs every 10 minutes will take you to the airport.

Walnut

Recently rented a car here for 3 days. Excellent value, easy complimentary transfer both to and from the airport about 5 minutes drive away. The car I originally booked was not available but I was upgraded to an even better vehicle. Friendly and efficient staff also.

Rick Dodds

Great car, staff, price. How often do I have no complaints about a car rental? As an American non-Spanish speaker it was all very easy. No hassles at all.

Kachita Katcha

No issues with booking, renting and returning the car. It was my 2nd booking with Centauro, but first time in Madrid. Friendly staff, good car, few bumps around the body but all marked, I rented the vehicle for 20 days! No problems, I can recommend this company.

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

Mags Nik

My best car-rental experience so far. The booking procedure on there website is very simple, had by far the best options to choose from, I did appreciate the possibility to upload all the documents before hand to speed up the procedure. Very friendly staff at the office, very quick. The full coverage insurance was already included in the price, which I find just amazing, absolutely hate this part debating over which insurance to pay. Also no need to turn into sherlock holmes and look for any scratches with my portable microscope. The car was clean, new, in perfect shape, with built-in navigation, only car play didn't unfotunately work. We paid 103€ deposit for the fuel and you are free to return the car with how much fuel you wish, no need to bother refueling if you are in a hurry, the will simply refund you less. We did return in the center of the city and simply parked the car in parking lot and dropped the keys in a box. Absolutely perfect.

Agata

The office near the Abado train station was easy to find. The cars are parked nearby, at the Arenal car park (section reserved for Centauro, very well indicated both in the stairs of pedestrian access and for the car access!!). We were offered the exact same car that we reserved (which was a first for me). The process was really fast and easy, and indications were super clear. It is possible to leave the car keys at the car park (often presided in person by a nice lady) or return them at the office, which closes pretty late at 22:00.

Maru Garre

Our experience hiring a car could not have been better. Everything was organised quickly and with everything very well explained. The car was spotless and smelled really well. We had no problem whatsoever and the car drove nice and smoothly. The attention was perfect. I can't praise it enough!!!

Gabriel Foley

The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff

Louis W

Centauro in Barcelona airport is amazing. Nothing is ever a problem, they are super helpful. The cars drive great and are well maintained and looked after. You pay more than other places, but you won't have any hidden fees or cheeky tactics. The staff are always amazing and very helpful even with my lack of Spanish. They speak great English & always take good care of me.

Matthieu B

Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)