Centauro Rent a Car Greece reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Greece?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Greece and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Greece. (*)

Reviews in Greece

2081 reviews at Athens Airport

(3.2 / 5)

Igor Idrisov

Great value for money! Pick up and drop off are quick and convenient for an off airport rent-a-car. Staff are forthcoming and polite. The car was absolutely fine, no concerns. Special thanks to Despina, perfect understanding of customer needs and great customer care, this is the way to promote your brand and build reputation. Fuel deposit charge policy is a mistake, please think about it. The money were returned, but the transactions incur bank fees for those outside of Eurozone, even when I selected to transact in Sterling. Not a massive amount, but leaves a bitter taste. Hint for other customers: do take pictures outside and inside when you pick up your car. These guys are low cost and low margin company, they cannot afford absorbing any damage, including cleaning.

(5 / 5) 13/03/2024 21:19

1244 reviews at Thessaloniki Airport

(3.6 / 5)

Christos Maramis

Since moving abroad, we have been using Centauro rental service regularly whenever we travel back to Thessaloniki. We have been very satisfied with the quality of the vehicles, the facilities and the personnel of the Thessaloniki Airport office, who is really reasonable, polite and eager to explain the rental conditions. In particular, Katerina was very helpful in our last drop-off yesterday!

(5 / 5) 08/04/2024 06:10

963 reviews at Heraklion Airport Crete

(3 / 5)

Alberto Conesa

We had a really nice experience booking at Centauro. Online reservation was quick and taking the car in the office really fine. Girl that attend us was resolutive and efficient, providing all information and a better vehicle for a little more. No issues, great vehicle and did not have any problem returning. The bus to the airport also quick and efficient. I will repeat hiring with this company

(5 / 5) 31/10/2023 18:03

677 reviews at Chania Airport Crete

(3.5 / 5)

Jesse Viljanen

Brand new Fiat Punto was provided for us which worked really well in sometimes challenging roads of Crete! Airport driver was hilarious and liked to serve us! Strongly recommend the place for its great prices and cars! Many options available for insurance if you want to take them including road service.

(5 / 5) 07/04/2024 04:59

192 reviews at Corfu Airport

(5 / 5)

Julian Matz

Pickup and drop-off was very efficient and without any trouble. Staff was very friendly and welcoming. Car was a Citroen C3 in very good and clean condition.

(5 / 5) 10/04/2024 22:19

433 reviews at Santorini Airport

(4 / 5)

Amy Hart

I arranged a car before arriving and they picked me up at the airport, brought me to the rental place and gave me a choice of 2 reasonable vehicles at the same price point. The representative helping me was super helpful and friendly. Make sure you get the insurance! Parking and driving in Santorini is stressful. The service was excellent at Centauro and the price was reasonable.

(5 / 5) 23/03/2024 01:58

143 reviews at Rhodes Airport

(5 / 5)

Olu Omoyele

The booking was straightforward. I didn't meet anyone at the airport and called their number. A shuttle bus arrived within 5 minutes and i went to pick the rental car at the office. Highly recommend their services. Excellent service throughout. Efcharisto!

(5 / 5) 08/11/2023 15:51

51 reviews at Kefalonia airport

(5 / 5)

Duncan T

Great friendly service at office , explained insurance options with no pressure to purchase . Lovely new Renault Clio with only 4.5 km on clock . The car served us brilliantly for a 3 week rent . Also petrol and excess charge returned almost immediately. So highly recommended

(5 / 5) 20/10/2023 08:26

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

Cover

  • What cover is included in the hire price?

    Our prices include compulsory insurance for collision & theft with an excess. To waiver the excess and the deposit, you can choose our Smart Cover.

  • Do I need to leave a deposit when I collect the car? Even if I pay using a credit card?

    Yes, you must leave a deposit to cover you for any eventuality. The amount can vary and depends on the car group selected. This amount will be released on return of the vehicle and after checking there are no new damages.

    Depending on the method of payment chosen, different conditions apply for the deposit.

    If payment is with a credit or debit card: Depending on the car group chosen, you must leave a deposit of between 900€ - 2100€ on your credit card to guarantee the excess to cover for any possible damages. To avoid this deposit you can choose our SMART cover. This deposit on your card will be refunded at the end of your rental if there are no new damages to the vehicle. In case of an accident or damages to the vehicle, you will be charged the maximum amount of the excess. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. We do not accept prepaid cards, American Express, Maestro or Diners Club. 

    We do accept cash for payment of the car hire along with a credit card (NOT DEBIT) to charge the deposit as a guarantee, except in Italy or Greece where cash is not accepted.

    Portugal: you are required to provide proof of a return travel ticket or pay a deposit on your credit card for the excess amount applicable to your vehicle regardless of the package you have chosen for your rental.

  • What is included in the additional SMART cover?

    For a minimum cost our Smart cover allows you to travel with total peace of mind and with the certain guarantee of no extra costs in case of accident or damage to the car. 

    The Compulsory Insurance and the SMART COVER  will be valid as long as the following conditions are met:

    • In the event of a collision or damage to the vehicle , the customer must provide Centauro Rent a Car with an accident report form (located inside the vehicle) with all the information of the third party involved as well as any possible witnesses within 48 hours of the accident, This must be signed by the two drivers involved in the accident as well as the police report if applicable.
    • The collision, theft, fire, did not take place during unauthorized use.
  • Does my insurance from a different company cover my Centauro Rent a Car?

    If you have purchased an annual policy or additional insurance/cover from your credit card or the travel agents/broker where you made your reservation, take into consideration that this insurance/cover is NOT provided directly by Centauro Rent a Car.

    Therefore, you are liable to pay the deposit amount or any excess in case of damage to the vehicle and claim the reimbursement of this amount from the company where you have purchased your insurance/cover from.

  • What is not included by any cover?

    •   Loss of child seats.
    •   Loss/Damage/Theft of keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.
    •   Damage to the engine through negligence.
    •   Theft of the vehicle with keys left in the ignition.
    •   Fines for traffic offences or violations of the law during the rental period are the responsibility of the driver of the vehicle. In the event of receiving a fine, for each communicated fine the amount of €40 will be charged as a penalty for breach of contract in Spain, Portugal and Greece and €50 in Italy.
    •   Refueling with the wrong type of petrol.
    •   Loss/Damage/Theft of personal belongings.

  • Can I travel with my car rental to a different country?

    If you decide to travel to another country with your car hire then you will need to add our special cross border cover. You can add this cover during the booking process.

    If your booking is for collection at any of our offices in Spain (mainland), this will allow you to travel to Spain, France, Andorra or Portugal.

    If your booking is for collection at any of our offices in Portugal (mainland), this will allow you to travel to Spain or Portugal.

    For car hire collections in Italy, our cross border cover will allow you to travel to France, Monaco, Switzerland, Austria or San Marino only. Vehicles cannot be taken from mainland Italy to any island.           For Greece, it is not permitted to drive outside the country.

    It is not permitted for cargo vans, groups L1, L2, L3, M1 to travel outside of Spain.         

    Note: Vehicles collected at any of our locations cannot be taken on any ferry to/between/from any islands or countries.