Centauro Rent a Car Greece reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Greece?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Greece and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Greece. (*)

Reviews in Greece

mtzion73

I have used Centauro several times! Only the first time there was an issue with the car, i returned it immediately and they sent me a replacement. They are by far the best value for money company in Athens airport. I wish they were open 24/7, but it is not the case and you know that beforehand. I always rent an all inclusive insurance by them and the whole check in check out process is a question of minutes.

(5 / 5) 05/09/2022 18:54

Bart B

I recently had the pleasure of renting a car from Centauro Rent a Car at Thessaloniki Airport and I was blown away by the exceptional customer service I received. Throughout my rental experience, the staff went above and beyond to ensure that I was completely satisfied. The staff made me feel like a valued customer and went the extra mile to make my rental experience enjoyable by upgrading my car. The rental car was in top-notch condition and performed exceptionally well during my trip. I was able to explore the beautiful city of Thessaloniki and make return trip across Greece with ease and comfort, thanks to the quality of the car and the exceptional customer service I received from the staff at Centauro Rent a Car. I would highly recommend this car rental service to anyone visiting Thessaloniki. The amazing customer service and exceptional quality of the rental cars make Centauro Rent a Car the best choice for all your rental needs. Thank you to the amazing staff at Centauro Rent a Car Thessaloniki Airport for making my rental experience unforgettable!

(5 / 5) 12/02/2023 20:14

Philipp Haase

We rent with Centauro for a few years now. On Mallorca and Crete we had good experiences and nice cars. When offered an extra insurance we respectfully declined, no further problems. Returning the car was easy and quick as well and we were taken to the airport immediately. From our experiences we can recommend this rental service. 👍🏼

(5 / 5) 03/10/2022 15:20

Katerina Golfou

Excellent service in general! Excellent vehicle! Also due to a change in our flight we had to leave earlier than scheduled. The company returned the amount we had paid for the last day. I would definitely recommend them. And for sure we will prefer them in case we will rent a car in the future. Thank you for everything!

(5 / 5) 08/11/2022 19:39

fernando gallo

Excelente atención de los encargados de la oficina de Corfú. Muchas gracias por todo

(5 / 5) 11/03/2023 06:44

Richard Nero

Best car rental experience of my entirely life. Everyone I dealt with was amazing. I was picked up from the airport (zero waiting time), dropped off to reception (zero waiting time) and was handed the keys in minutes. Drop off experience was hassle free also. Everyone I dealt with showed exemplary levels of customer service. 100% would recommend.

(5 / 5) 30/10/2022 22:45

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

Cover

  • What cover is included in the hire price?

    Our prices include compulsory insurance for collision & theft with an excess. To waiver the excess and the deposit, you can choose our Smart Cover.

  • Do I need to leave a deposit when I collect the car? Even if I pay using a credit card?

    Yes, you must leave a deposit to cover you for any eventuality. The amount can vary and depends on the car group selected. This amount will be released on return of the vehicle and after checking there are no new damages.

    Depending on the method of payment chosen, different conditions apply for the deposit.

    If payment is with a credit or debit card: Depending on the car group chosen, you must leave a deposit of between 900€ - 2100€ on your credit card to guarantee the excess to cover for any possible damages. To avoid this deposit you can choose our SMART cover. This deposit on your card will be refunded at the end of your rental if there are no new damages to the vehicle. In case of an accident or damages to the vehicle, you will be charged the maximum amount of the excess. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. We do not accept prepaid cards, American Express, Maestro or Diners Club. 

    We do accept cash for payment of the car hire along with a credit card (NOT DEBIT) to charge the deposit as a guarantee, except in Italy or Greece where cash is not accepted.

    Portugal: you are required to provide proof of a return travel ticket or pay a deposit on your credit card for the excess amount applicable to your vehicle regardless of the package you have chosen for your rental.

  • What is included in the additional SMART cover?

    For a minimum cost our Smart cover allows you to travel with total peace of mind and with the certain guarantee of no extra costs in case of accident or damage to the car. 

    The Compulsory Insurance and the SMART COVER  will be valid as long as the following conditions are met:

    • In the event of a collision or damage to the vehicle , the customer must provide Centauro Rent a Car with an accident report form (located inside the vehicle) with all the information of the third party involved as well as any possible witnesses within 48 hours of the accident, This must be signed by the two drivers involved in the accident as well as the police report if applicable.
    • The collision, theft, fire, did not take place during unauthorized use.
  • Does my insurance from a different company cover my Centauro Rent a Car?

    If you have purchased an annual policy or additional insurance/cover from your credit card or the travel agents/broker where you made your reservation, take into consideration that this insurance/cover is NOT provided directly by Centauro Rent a Car.

    Therefore, you are liable to pay the deposit amount or any excess in case of damage to the vehicle and claim the reimbursement of this amount from the company where you have purchased your insurance/cover from.

  • What is not included by any cover?

    •   Loss of child seats.
    •   Loss/Damage/Theft of keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.
    •   Damage to the engine through negligence.
    •   Theft of the vehicle with keys left in the ignition.
    •   Fines for traffic offences or violations of the law during the rental period are the responsibility of the driver of the vehicle. In the event of receiving a fine, for each communicated fine the amount of €40 will be charged as a penalty for breach of contract in Spain, Portugal and Greece and €50 in Italy.
    •   Refueling with the wrong type of petrol.
    •   Loss/Damage/Theft of personal belongings.

  • Can I travel with my car rental to a different country?

    If you decide to travel to another country with your car hire then you will need to add our special cross border cover. You can add this cover during the booking process.

    If your booking is for collection at any of our offices in Spain (mainland), this will allow you to travel to Spain, France, Andorra or Portugal.

    If your booking is for collection at any of our offices in Portugal (mainland), this will allow you to travel to Spain or Portugal.

    For car hire collections in Italy, our cross border cover will allow you to travel to France, Monaco, Switzerland, Austria or San Marino only. Vehicles cannot be taken from mainland Italy to any island.           For Greece, it is not permitted to drive outside the country.

    It is not permitted for cargo vans, groups L1, L2, L3, M1 to travel outside of Spain.         

    Note: Vehicles collected at any of our locations cannot be taken on any ferry to/between/from any islands or countries.