Centauro Rent a Car Greece reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Greece?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Greece and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Greece. (*)

Reviews in Greece

Dave Nowak

Okay yes the rental office is a bit far from the airport, but it's a budget car rental what do you expect? I rented an Audi A4 automatic, when I arrived it wasn't available and I had to take a manual one which I have replaced the next day for an Auto. It wasn't too much hassle but it was a hassle never the less hence I am taking a star away. Car worked perfectly fine, staff was super nice especially the gentleman who checked me out and back in. No pushy sales tactics was a big plus.

(4 / 5) 26/05/2022 08:19

Katerina Bouki

Great service, quick check in and check out. Only 10 mins drive from the airport. We didn't have to wait long at all. Plus we've got an upgrade car. The only downside, they require a 950€ security deposit and 30€ petrol deposit. Prices may vary according to the car you've booked. The car was clean and in a great condition.

(5 / 5) 17/05/2022 13:05

Edwin / Matthea M

Very friendly staff. Fast transfer from and to the airport Heraklion. Good service and a clean car. The car was in a technical perfect state. Conditions and contract were clear. Easy reservation via internet. Good offer.

(5 / 5) 07/06/2022 08:53

Marisa Charles

Centauro were great. Picked us up from the airport quickly and gave is a decent car and added my partner as a driver. We gor full insurance for 9 days and it was reasonably priced. Return was also super easy! We booked through Booking.com but we will go direct next time as Booking.com sells you full coverage, but it isn't.. Centauro staff and car were great!

(5 / 5) 03/06/2022 08:07

Carlos Diaz

The girl at the office was so nice and explain everything to us so well. We paid for a small car but they go out of stock, and they gave us a better one for the same price, It was perfect. The waiting time for the transfer was very low, just 3 minutes. I've we have the chance we will repeat for sure!

(5 / 5) 18/06/2022 18:24

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

Cover

    What cover is included in the hire price?

    Our prices include compulsory insurance for collision & theft with an excess. To waiver the excess and the deposit, you can choose our Smart Cover.

    Do I need to leave a deposit when I collect the car? Even if I pay using a credit card?

    Yes, you must leave a deposit to cover you for any eventuality. The amount can vary and depends on the car group selected. This amount will be released on return of the vehicle and after checking there are no new damages.

    Depending on the method of payment chosen, different conditions apply for the deposit.

    If payment is with a credit or debit card: Depending on the car group chosen, you must leave a deposit of between 750€ - 1500€ on your credit card to guarantee the excess to cover for any possible damages. To avoid this deposit you can choose our SMART cover. This deposit on your card will be refunded at the end of your rental if there are no new damages to the vehicle. In case of an accident or damages to the vehicle, you will be charged the maximum amount of the excess. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. We do not accept prepaid cards, American Express, Maestro or Diners Club. 

    We do accept cash for payment of the car hire along with a credit card (NOT DEBIT) to charge the deposit as a guarantee, except in Italy or Greece where cash is not accepted.

    What is included in the additional SMART cover?

    For a minimum cost our Smart cover allows you to travel with total peace of mind and with the certain guarantee of no extra costs in case of accident or damage to the car. 

    The Compulsory Insurance and the SMART COVER  will be valid as long as the following conditions are met:

    • In the event of a collision or damage to the vehicle , the customer must provide Centauro Rent a Car with an accident report form (located inside the vehicle) with all the information of the third party involved as well as any possible witnesses within 48 hours of the accident, This must be signed by the two drivers involved in the accident as well as the police report if applicable.
    • The collision, theft, fire, did not take place during unauthorized use.
    Does my insurance from a different company cover my Centauro Rent a Car?

    If you have purchased an annual policy or additional insurance/cover from your credit card or the travel agents/broker where you made your reservation, take into consideration that this insurance/cover is NOT provided directly by Centauro Rent a Car.

    Therefore, you are liable to pay the deposit amount or any excess in case of damage to the vehicle and claim the reimbursement of this amount from the company where you have purchased your insurance/cover from.

    What is not included by any cover?

    •   Loss of child seats.
    •   Loss/Damage/Theft of keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.
    •   Damage to the engine through negligence.
    •   Theft of the vehicle with keys left in the ignition.
    •   Fines for traffic offences or violations of the law during the rental period are the responsibility of the driver of the vehicle. In the event of receiving a fine, for each communicated fine the amount of €40 will be charged as a penalty for breach of contract in Spain, Portugal and Greece and €50 in Italy.
    •   Refueling with the wrong type of petrol.
    •   Loss/Damage/Theft of personal belongings.

    Can I travel with my car rental to a different country?

    If you decide to travel to another country with your car hire then you will need to add our special cross border cover. You can add this cover during the booking process. For any of our offices located in Spain & Portugal you can cross border to Spain*, Portugal, France or Andorra.                              

    For car hire collections in Italy, our cross border cover will allow you to travel to France, Monaco, Switzerland, Austria or San Marino only. Vehicles cannot be taken from mainland Italy to any island.          

    For Greece, it is not permitted to drive outside the country.

    It is not permitted for cargo vans, groups L1, L2, L3, M1 to travel outside of Spain.         

    Note: Vehicles collected at any of our locations cannot be taken on any ferry to/between/from any islands or countries.