Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

Julian Shellard

Absolutely delighted with the service. Directions to shuttle bus pick up at airport were clear and we waited only 15 mins. The staff gave me a nice personal welcome at the desk. There was no wait time. The car was parked directly in front of the office. No need to hunt for it in a big car park. The return process was easy and it was great that I could watch the car being inspected. The bus driver was super friendly. Best car hire experience I have ever had.

(5 / 5) 28/04/2025 14:51

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

(5 / 5) 25/03/2025 21:10

Ahmed Alsharif

Best rental car I've ever rented in. Price very satisfied based on the car types. Pickup car was smoothly and no need for deposit only they charged you 129€ for fuel, once you return the car with full tank then you receive your charge. I have small notice, tires was close to die but not bad. Also they have a bus shuttle to take you from and to airport. I hope it's not the last time for renting with them.

(5 / 5) 27/04/2025 20:00

Sebastian Podgórski

I highly recommend this car rental company. It's not the first time I've rented a car from Centauro in Bergamo. The staff is always pleasant and helpful. Although the office is located outside the airport, the company provides clear and easy instructions for the shuttle bus, which takes you directly to the office. We waited no more than 10 minutes at P1. The car was clean and well-maintained, with no mechanical issues. An additional driver was included for free. For a car worth approximately €40,000, we paid only €125 for the fuel deposit, with no security deposit required. The full fuel deposit was refunded within one day. I can't speak for other Centauro locations, but this one is highly recommended.

(5 / 5) 05/05/2025 15:42

A I

Best experience so far with car rentals in Italy. We paid online, there was no extra charges no surprises and no 'we're gonna keep 400 euro hostage until you come back maybe even more'

(5 / 5) 10/05/2025 18:47

Ervin Forgács

We had a smooth car rental. All the staff we met were really kind and helpful. We got an upgraded category car which was almost brand new. We are really satisfied and we can only recommend the company. Thank you!

(5 / 5) 14/05/2025 20:07

IsiomaRO

Car provided for my one week rental. The car was clean and in excellent condition. The service provided by staff was great. It was easy to locate the office in the airport and fairly smooth to return the car at the airport after rental. I would use Centauro again.

(5 / 5) 17/04/2025 07:48

Paula

I recommend centauro. We took a car with premium package which covered everything and we did not have to worry. In the first car we noticed a defect but it was not a problem to switch a car. The return was express managed by very kind and nice Angela who also drop us off to the airport. Money for fuel returned next day.

(5 / 5) 08/05/2025 14:39

Boyan Todorov (botodorov)

Outstanding service!!! This is the seventh time I've rented a car from you in different countries, and the experience has consistently been top-notch. The service is incredibly fast, the staff is highly competent, and the prices are genuinely great. Most importantly, the cars I've rented have always been in perfect condition—like new! In fact, more often than not, they've had fewer than 4,000 kilometers on the clock!

(5 / 5) 11/05/2025 18:31

Namik Koray Gunyasar

This will be my 'go-to' office whenever i want to rent a car in Bologna. The directions for shuttle was very clear. Shuttle picked us up with only 5 minutes waiting time. The service in the office was fast; with full coverage you only deposit for fuel; since we respected full to full policy; the refund was provided when we arrived. When we returned the car the inspection and shuttle process were completed within 5 minutes. The ladies in the office are very kind and helpful.

(5 / 5) 13/05/2025 19:29

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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Cancel a Booking

  • What is the cancellation policy? Is there a charge?

    There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price. 

    Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.

    Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.

    In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.

  • How do I cancel my booking?

    You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.

    If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,