Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

Silviu Daraban

Best service, everything on time and very professional, very good prices but maybe because it is extra season. Beautiful new cars. I did not take any insurance but it will be recommended because of the chaotic traffic in Rome and also for your safety. If you book online is much cheaper than on site but that is normal. If I will be in Rome than I will consider renting from them again. Shuttle bus is free waiting at Terminal 3 door 1. The parking place is 5 minutes far, so it is perfect. Thanks

(5 / 5) 18/01/2022 06:11

Valerie McDonald

I used Centauro last minute and couldn't be happier. It does require a short shuttle ride but both arrive and departure were minimal wait time and easy to find. My vehicle was great, and customer service was top notch. Nothing but good things to say and I will definitely use them again.

(5 / 5) 24/05/2022 06:06

Anna Nyström

The place is like 5 min away with shuttle from airport. When we arrived we had the car and everything done in 15 min. Much nicer car than we excpected. Leaving The car was also easy, 5 min. I was glad it was outside The airport area, so easy to find .

(4 / 5) 17/06/2022 06:34

Alin Lipalitov

Very satisfied with the company. Filled all the forms online and only had to pick up the keys at the counter. The car was flawless and we dropped it off with the same easiness. They also gave us very good phone assistance with some problems about road circulation in Italy.

(5 / 5) 05/05/2022 20:12

Lars Lindberg

When I am in Pisa, I exclusively rent my cars from Centauro. All staff are friendly; it starts with the shuttle drivers who are invariably friendly and talkative (in English!) and is followed up by their efficient staff in the office. I've used a number of car rental services, but after my first Centauro experience I never went back to the other services. I find it really easy to rent my car via their web site and the cars have always been clean and new or nearly new.

(5 / 5) 24/05/2022 20:46

Gabriel

One of the best car hires we've ever had - especially in Europe! Very professional and friendly, no hidden fees or tricks. We booked online, turned up at the airport, had a very friendly and calm shuttle bus driver to take us to the car hire location, we got our paperwork sorted quickly at the desk, got a cheap upgrade to a bigger car, and drove off with no issues. Returning, with full insurance, we had total peace of mind. The deposit on the petrol was released on the spot when we returned the car full. Then we were happily driven back to the airport! All in all, a great experience. We'll use Centauro again! 👍🏻

(5 / 5) 23/06/2022 08:03

Rúben Nascimento Paixão

We rented a car for one week and a brand new car was provided. We selected the most expensive insurance in order to avoid any risks and avoid the need of using a credit card and it worked properly. When returning the car, they just returned the keys, they checked the fuel level and … done ! They also provide a very nice transfer shuttle to the airport . Staff is very friendly and polite .

(5 / 5) 22/06/2022 06:41

Alex Jones

Excellent experience. Off site but very punctual shuttle and very short journey to the cars. Very friendly and helpful staff 😊

(5 / 5) 21/05/2022 09:55

Mário Peško

We rented a car directly through the Centauro website and everything went great. We had a car with full insurance coverage and we were very satisfied. The staff are very helpful and happy to advise. Registration was very fast and also the return of the car was very fast. We had a new car, beautiful and really clean. Very good experience, thank you. We will definitely use it next time.

(5 / 5) 10/05/2022 14:59

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

Cancel a Booking

    What is the cancellation policy? Is there a charge?

    There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price. 

    If you are not going to collect your car rental then we suggest that you cancel the booking beforehand which is free of charge. However, if you do not cancel the booking and do not collect the vehicle, it is possible that we will make a charge to your credit card for holding the car for you. 

    Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.

    In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.

    How do I cancel my booking?

    You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.

    If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,