Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

Jenny Murphy

Love this car hire company. The cars are competitively priced and the full insurance package is a bonus, leaving you with nothing to worry about. You can upload all your documents before you arrive so the wait time is less. The car hire place itself is about 10 mins away but the shuttle bus runs every 15 mins. The cars are mostly brand new are in great condition. The staff are very helpful and friendly. I would highly recommend.

(5 / 5) 23/10/2024 18:27

Денис Стоянов

Centauro Rent a car we love you! ❤️ Second time rent with you, and the third on December and I can't wait. The best rent a car company in Italy! To rent a car without excess with a small deposit for the fuel it's just 100% perfect. Just to inform the customers ⚠️ if you rent a car directly with the local company you're smart, if you rent a car with a broker so that's not the smartest think that you can do. I understand you you're on holiday, you want to save money from everything, but you're make reservation to the broker and there's a rules and conditions that you need to read. Writing bad comments without understanding anything or being guilty of something and then blaming the company for doing their job properly is a bit dumb. Thank you!

(5 / 5) 29/10/2024 01:01

Q kwan

Rented cars for holidays in Italy with them 3 times in these 2 years. Overall satisfactory and pleasant experiences. It is cheaper than those bigger firms though those bigger ones offer more models to choose from. If returning cars at different places, may not be the best option. Car rental counters not at airport terminal but their vans picking up clients are frequent; simply wait at the car park at the exit of T2 Malpensa. Easy to spot on. Will book again with them.

(4 / 5) 27/11/2024 11:31

Andrei Morocos

Good experience, very friendly staff. I booked directly with them on the website with full insurance. I only paid a deposit for fuel (which is normal). Bad deposit reviews are because of insurance sold by brokers. Brokers do not own cars, they only mediate and try to make as much profit as possible by selling 'insurance', but they insure the excess for damages (the deposit), NOT the car. Overall, I received a good car, with small scratches, which are normal for a rental car.

(5 / 5) 06/11/2024 00:15

Julien Mueller

After spending a few hours comparing countless car rental agencies (and almost giving up because of horrible reviews all across the board for Pisa rentals 😬) I discovered Centauro. The reviews here on google finally convinced me. So I ended up renting a Citroen C3 for 4 days. Booked via broker website for car rentals (which also proposed their insurance). Service was excellent. The lady on the desk spoke fluent English and French. An additional insurance was proposed, but I gently refused since I already had one. No hard sale, much appreciated. Also, owning only Debit Cards, it was a rare find that they accepted those for the rental without any additional charges. The car itself was clean and in good condition. Scratches were few and accurately marked on the reception sheet. No technical problems whatsoever. The Drop Off went equally smooth. The proprietary charges on our debit card (fuel and excess for damage) where immediately refunded. And then we were shuttled to the airport. Overall fantastic experience. I would rent with them again any time.

(5 / 5) 24/11/2024 09:52

Wojciech

My first experience with Centauro and I couldn't be more satisfied and pleased with their service. The pick-up and return was fast and easy. No waiting time for the bus at the airport, it was waiting for us instead. The pick up process took less than 10 minutes. The car in a very good conditions and as advertised on the website. The return was also easy and quick. The fuel deposit returned on the following day upon my departure from Sardinia which makes the company very reliable and thrustworthy. The staff was friendly and approachable. Overall I had a great experience with Centauro and would recommend to anyone willing to rent a car in Sardinia. Great job guys! Your are awesome!

(5 / 5) 24/10/2024 10:29

SuperLiconic

It's my 3rd time with Centauro ( first in Olbia) and always good experience. I'm choosing this rental over the cheapest ones reccomended by car rental brokers to avoid bad surprises. Thank you again Centauro. BTW I'm still at the airport and my deposit is already back into my account.

(5 / 5) 21/10/2024 18:02

Krystian Freitag

Very friendly and helpful staff. Cars are new and clean. Great value for the money. Reliable Shuttle Service to/from airport (@ Departures, 1 floor above arrivals).

(5 / 5) 27/11/2024 20:06

Daniel

Great experience! Friendly staff, perfect communication, new car (14k km), great prices, no additional taxes or something else on arrival for pick up. Full on full tank policy, full insurance. If you go to Sicily and rent a car, choose Centauro.

(5 / 5) 26/10/2024 21:22

Adrian Olaru

Perfect rental company. Just returned from our trip and everything was perfect. The shuttle bus came in 10 minutes and the rental and return process was super quick. The cars are clean and in perfect condition. Definitely will rent again from them.

(5 / 5) 03/12/2024 14:22

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

Cancel a Booking

  • What is the cancellation policy? Is there a charge?

    There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price. 

    Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.

    Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.

    In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.

  • How do I cancel my booking?

    You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.

    If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,