At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)
Yao Jun Teng
Happy with the rental with Centauro, best price and vehicle in Italy for car rental. Love the Mini Cooper, with low mileage. The service was good as well. Need to take shuttle bus at arrival hall door 1. Call their service hotline for earlier pick up. Recommend to add EV to their fleet :)
(5 / 5) 13/11/2022 04:12Darjan Radenkovic
Booked online, sent the documents also online, so the pick up was super fast. The company called us as soon as we got off the plane and they sent a van to take us to their location. The car was a top pick from the booked class, full gear. Also everything went smooth and fast on the return of the car. We choose the Smart option with full insurance coverage, which didn't make the final price much higher, and we didn't need to make any deposit, which can be very high in other companies.
(5 / 5) 06/10/2022 07:22Kittitouch Phothiwijit
When you arrived, must be walk directly to exit gate number 6 and wait for Centauro van shuttle to pickup. Service is okay not bad Quick and convenient Insurance for all cover (smart plan) is make to your rental car so easy. One thing for inconvenience is van shuttle from terminal to car rental office, wait time around 15 minutes and only 8-10 seats per travel
(4 / 5) 15/02/2023 16:20Alexandra Romanek
I booked Volkswagen t-cross but I got bigger and newer car : Citroen DS 4. We were really surprised. While I was booking a car I picked full insurance. There was a fuel fee but it was only 58 € and we returned the car with the exact same level of fuel so 2 days after I got that fee back on my bank account. Lady in the office was really polite and they helped us when we lost a wallet in the car after returning it. I'm really happy about picking this car rental and I truly can recommend it even for young people as me (21 years old).
(5 / 5) 02/03/2023 17:29Robert Williams
Simple to choose and book suitable car! Friendly and efficient team, who did make me feel they were interested providing a great service. Pick up from airport was great, car pick up and process at office was straight forward and simple! All documents on email and useful contact numbers etc also sent! Thank you and te added to great break in Pisa, by making it so easy. Will 100% book with firm again.
(5 / 5) 13/12/2022 20:18Odar Vals
Everything was perfect. The car was new (around 4K km). The airport shuttle service, car pick up and car return were smooth. Price was unmatched with full insurance. Will use Centauro again and recommend the company to my friends.
(5 / 5) 11/09/2022 21:30Jordy Schoeré
We have rented our first car ever last Summer and Centauro Olbia offered us great service! Shuttle bus between the airport was well organised and we even received an almost brand-new Hyundai instead of the 'promised' Fiat 500.
(5 / 5) 14/02/2023 08:33Bartłomiej Styczeń
New cars in high standards, very reasonable prices, and most of all great service! Everybody speaks English well (not a standard in the region!), everything went smoothly for me. Both getting and returning the car took no more than 20 minutes and this is including the transfer to/from the airport. Without counting the transfer it literally took 5 minutes. Next time I am in the region, I will no doubt get a car from here.
(5 / 5) 15/10/2022 20:24Vitor Vaz
Great Experience. Rented a car for two weeks on July. The car was new and clean. Pick up was quick and simple, with none of the usual insurance pushing. Drop off was algo good and all deposits were quickly released. Also, important to note, had no unpleasant surprises at my credit card statement. Recommended.
(5 / 5) 16/08/2022 10:14Цветелина Неделчева
Very positive experience. Car clean and efficient. Courtesy on the staff at the office. A special mention for Mrs. Paola: she picked-up us both times and she was very kind and professional. We forgot stuff in the vehicle and she supported us to get back once again in the parking. We suggest them for rent a car services
(5 / 5) 12/01/2023 18:07*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price.
If you are not going to collect your car rental then we suggest that you cancel the booking beforehand which is free of charge. However, if you do not cancel the booking and do not collect the vehicle, it is possible that we will make a charge to your credit card for holding the car for you.
Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.
In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.
You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.
If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,