Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

GF W

I've used Centauro a few times now, and won't go past them. The staff are very helpful. Competivly priced, especially when their offers are running. All in all a no problem collect and drop off.

(5 / 5) 31/07/2025 11:35

Daniel Woodhouse

This is my 9th booking with Centauro. Always a new car, generally Hyundai or Kia. Quick pickup and return. Book through their website as they have some great discounts. Took the complete insurance package so no messing about looking for damage. Didn't even bother refueling as they only charge €1.25 a litre, so same as fuel stations. Would highly recommend.

(5 / 5) 18/10/2025 07:06

Wolfgang K.

After i got a bad experience at the VLC aeropuerto terminal with Thrifty ... Andrea from Centauro helped me out! VISA Debit accepted, all well. Muchas gracias Andrea! ¡Nos vemos pronto!

(5 / 5) 08/10/2025 11:59

MP

Very good easy and no problem collecting the car and return it. Nice fresh car. No hidden cost.

(5 / 5) 01/09/2025 11:49

Alex

1. Transparant prices 2. No deposit (only for gasoline) 3. Full insurance 4. Unlimited km 5. Friendly staff 6. Very cheap for what they offer 7. New cars

(5 / 5) 01/09/2025 12:34

Zorica Banović

Everything went smooth from transfer to/from the airport to renting a car. Staff were really friendly. We got a new Fabia We got a premium option with no deposit and a €90 fuel deposit. We returned the car with a full tank, and the deposit was refunded to my credit card in less than 24 hours. I'll definitely rent with Centauro again 🙂

(5 / 5) 09/10/2025 20:07

Daniel Daniel

Very satisfied with Centauro services. I had an upgrade from VW Taigo to Hyundai Kona (with only 5k km on board). I had a small refund for fuel and the day after returning the car it was already transferred. Considering that I also work in the car rental field, I can say that the whole team is very professional considering the volume of work they have to do every day. We will definitely return to Centauro.

(5 / 5) 10/09/2025 19:04

Miyuki Kageyama (Kathy. K)

We had a great experience with Centauro! I was a bit worried at first since their prices were much better than other car rental companies, but everything went perfectly. We hired an automatic car, which even came with a navigation screen. The car ran smoothly for all three days, and the staff were very helpful and spoke English with no problem. Highly recommend if you're planning to explore different towns and cities!

(5 / 5) 12/10/2025 15:31

Sor Internet

I booked an automatic family car and received one according to my reservation. Unfortunately, the vehicle did not have Apple CarPlay, and since it was our first time in Spain and Portugal, we really needed a reliable navigator. I returned to the office and one of the ladies there, probably the manager, kindly changed our car for one equipped with Apple CarPlay. I truly appreciate this thoughtful gesture. I have rented many times from so-called premium agencies that did not make the slightest effort to accommodate customer requests. Congratulations for your excellent service! PS: is easy to find the shuttle meeting at P2 parking, with a little bit of attention. Attaching here a picture with the meeting point sign.

(5 / 5) 31/08/2025 13:30

Wai Ting Jessica Wu

My husband and I visit Sevilla every year to see his family, and we rent a car each time. This time, we experienced the best service I have ever had in Europe, which was unexpected! On the day we were to return the car, something came up that made us late. Our train to Madrid was at 14:56, and we left home at 14:35, which was a rush. My husband suddenly had an idea and called the rental company to explain our situation. We couldn't return the car to the parking lot as usual, so we requested to park it just in front of the train station, which is opposite the rental shop. If we missed our train to Madrid, we would miss all our flight tickets to Asia, which cost a lot of money. Initially, they said we couldn't do this, and if we did, we would have to pay a fine. At that moment, if money could solve the problem, we were happy to pay! If we lost all our flights, we would have to look for new tickets, and we might need to stay a few extra days for the next flight. In the end, we parked the car in front of the train station, opposite their shop, and gave the key to my husband's mom to return to the rental shop. Ana Belen was incredibly helpful; she picked up the car and drove it back to the parking lot, even though she mentioned she wasn't good at driving manual. Since we were in such a rush, we didn't even have time to say goodbye to my husband's mom, who was crying alone at the train station. When she was in the office, she was also crying there, and Ana helped comfort her. We really appreciated everything you did for us. Thank you very much! This is the best service I have ever had in Europe, and Ana is the best!!

(5 / 5) 04/10/2025 07:55

Kasper Ørsted

I been using this company for years now. Always good service, always low prices. If you read bad reviews, it's coming from people who don't know how to read the contract. Keep up the good work guys!!

(5 / 5) 13/10/2025 18:14

Bohdan Bichl

I'd like to share a positive review about Centauro. We had to rent a car at the last minute, and only Centauro had a vehicle available. We booked everything on their website with full insurance. They gave us a Hyundai i20 (a new car with only 17,000 km on it). We paid only an €80 fuel deposit, which was returned today (we received the car with a full tank and returned with full tank). Highly recommended!

(5 / 5) 22/09/2025 14:25

A W

First class car rental from Murcia airport. I was initially put off by the offsite car pick up, but the whole process was very efficient. Very happy with the booking, the pick up and drop off and the quality of car. You leave a fuel deposit, it is refunded if the car is returned full. This was back in my account the following day. I would definitely recommend, and will be using Centauro again.

(5 / 5) 10/10/2025 09:03

Matt Mildinhall

We received fantastic service from the Zaragoza Delicias branch. Checking the vehicle out was easy having already uploaded our documents to their online portal. We got upgraded too so we were very happy to get a brand new Hyundai Tucson which was a nice drive around the Aragon region over the course of a week. Returning the vehicle was also effortless. The staff were polite, professional and very helpful, offering us water upon arrival and giving us some good tips and ideas. I would not hesitate to use Centuaro again in the future. Mucho gracias!

(5 / 5) 15/08/2025 15:41

Cosmin Raducanu

We had to rent a car from Madrid Airport and we chose Centauro for this. Prices were good and the car we rented was a NISSAN QASHQAI which was a really good car. we had to drive it 1300 km with it and didn't made any problem. A special mention is that the staff over there is extremely polite and well intended. we had a great experience with Lucia and Andreea which guided us through the whole process also adviced with the best oportunities. thank you for the best experience.

(5 / 5) 29/09/2025 20:50

Juan Córdoba

Excellent Fiat Cinquecento rental experience with attentive and supportive Centauro personnel. We'll definitely rent from them again on our next Madrid vacation.

(5 / 5) 26/07/2025 08:52

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Tomas Marak

All good with my journey. With full Insurance you don't need to worry about things. Car was clean and ready when we arrived. Whole process has been smooth. If you have any questions before you can call customer service. They speak English as well.

(5 / 5) 15/10/2025 09:12

Matej Ladan

Rented a car here when i visited Bilbao. The staff were very helpful, in explaining everything about picking up and returning the car. And about road tolls in spain. The parking garage is also easy to find, and leave and return the car to. Can only recommend.

(5 / 5) 22/07/2025 15:09

Barry Hansen

We rented a car for two days and had a flawless experience: the booking process, the shuttle bus, vehicle pick-up and return, and the quality of the vehicle. Highly recommend!

(5 / 5) 11/10/2025 06:40

sean green

Fantastic service. Great car, easy pick up and drop off. The help in the parking garage was fantastic, she's a great representative of your business. See y'all again. Thanks

(5 / 5) 20/09/2025 06:30

Yauhen Hvozdz

Found that car rental service accidentally, and used it for the 1st time. The overall service quality is just great! No waiting lines, just arrived and took my key:) as simple as that! Prepaid everything via application of course. The personel is super friendly and nice. The most importantly - there is NO deposit at all!! You've paid one time and that's it! Highly recommend! Saved location for my future travels :)

(5 / 5) 12/10/2025 18:27

Karim Bazzi

Quite impressive. I was not aware about Centauro being this good, simply because normally through booking.com there are various limitations. This time I booked directly through the app and used a promo code found online. With the premium cover , I had only to pay a 50€ deposit for the gasoline and the car was fully assured. Got the same car of the booking, everything was efficient and also the drop off was smooth. My only small concern was the huge queue for the pick up, we were able to skip the queue thanks to the fast track/centauro ID obtained by booking a car with the premium cover

(5 / 5) 14/08/2025 00:28

Reviews in Portugal

fered pour

rented a car from this company in Lisbon for one week. All the paperwork was completed within 10 minutes. The car was very clean, and the staff, as well as the return service to the airport, were extremely organized and polite. The car inspection at drop-off took no more than 3 minutes. After returning home, I received an email confirming that the deposit for fuel and highway tolls in Portugal would be refunded to my account within a few days. I picked up and returned the car directly at the company's office, and there was a gas station conveniently located only 500 meters away, which made refueling very easy. I can 100% recommend renting a car from this company.

(5 / 5) 16/09/2025 21:04

Carmen Stoica

Great experience. I rented a car for the 2nd time in Faro and everything was smooth from pickup to drop-off. Clean new cars with low mileage. Vera and Priscila are very kind and helpful there. Thank you for everything!

(5 / 5) 02/09/2025 17:23

Cédrik Brozek

I recently returned a rental car with Centauro, and the process was surprisingly quick and stress-free. From the moment I arrived at the drop-off point, everything was well organized and clearly explained, which made the return much easier than I expected. The staff member in charge was professional, friendly, and efficient, guiding me through the final steps without any unnecessary delays. The inspection itself was straightforward and transparent. It only took a few minutes, and I appreciated how clear the staff were about what they were checking. There were no hidden surprises or complicated procedures — just a simple, honest review of the vehicle's condition. Once the check was complete, the paperwork was finalized almost immediately, and I received confirmation that everything was in order. What stood out most was how fast the entire process was. In many rental experiences, returning the car can be the most time-consuming part, but here it felt effortless. The 'quick check-out” truly lived up to its name, allowing me to continue my journey without stress or wasted time. Overall, Centauro Porto made the car return process smooth, reliable, and efficient. I left with a very positive impression and would gladly use their services again.

(4 / 5) 18/09/2025 15:47

Jakub Klimowicz

Everything was fine, no problems. We booked Fiat 500 but got Ford Focus instead. There were no problems with the car.

(5 / 5) 15/10/2025 10:19

Reviews in Italy

GV - Groupe Virtuel

Pretty simple. Book your car directly on the website. Take on full insurance package. And this will be a worry free, as advertised, experience. Got great service from Emanuele and even got a free upgrade. New vehicle with only a few thousand km on it. Got the car full and returned it full with no issues. There is a petrol station just a few meters from the returning office. The airport shuttle will come. Just be patient its very busy. Not sure how Centauro handled customers in the past but for us, it was great. Just avoid third party insurance coverage to save a few bucks and everything will be awesome.

(5 / 5) 09/10/2025 11:01

Filip Craciun

Totally recommend them! I've took the Premium insurance and this way, you don't have to leave a very big deposit - only the one for the fuel which was 80€. All the cars are brand new and in good condition.

(5 / 5) 22/09/2025 05:12

Maurizio Aimoni

⭐️⭐️⭐️⭐️⭐️ Another Wonderful Experience with Centauro! Once again, I had a truly wonderful experience with Centauro Rent a Car. It's honestly the easiest car rental you could find — no surprises, great prices, and super quick service. The cars are always in great condition, and I really appreciate the full insurance with no deposit down — such a great touch that makes everything stress-free. This time, Lina and Alessia went above and beyond with their service. They were friendly, helpful, and always available with a smile. Centauro continues to be honest, reliable, and a pleasure to deal with. Highly recommend!

(5 / 5) 06/10/2025 05:12

Maurizio Aimoni

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Car Rental Experience with Centauro! We had an absolutely fantastic experience with Centauro Car Rental during our recent trip. From start, everything was smooth, efficient, and stress-free—exactly what you hope for when renting a car abroad. A special shoutout goes to Dino, who truly went above and beyond. He was incredibly kind, helpful, and professional, taking care of all our needs with a smile. He made the process quick and easy, answered all our questions clearly, and made sure we felt completely comfortable before hitting the road. It's rare to come across such genuine customer service these days, and Dino really made a difference. There were no surprises, no hidden fees, and absolutely no drama. The car was exactly what we booked—clean, in excellent condition, and ready on time. Returning the vehicle was just as efficient. If you're looking for a reliable, customer-focused car rental company, I highly recommend Centauro. And if you're in Bergamo, ask for Dino—you'll be in great hands!

(5 / 5) 02/09/2025 10:02

Adam Wheway

Price was very reasonable and for a small premium we selected full cover, so there was no need to worry about the condition of the vehicle on return. Directions to get the minibus were clear and anyway you just need to look out for the yellow van. First one was full but the next one came quickly. Driver had prenotified the office so on arriving, the processing was very quick. I used their online process to upload documents in advance, which saved time. Car was quite high mileage but in perfectly acceptable condition and worked fine for the duration of our hire. Easy to find them again for drop off (just aim for Hotel Gallilei). No time at all to drop off the key as we had comprehensive cover. There was a minibus waiting to take us back to the airport stright away. If I go back to Pisa I would certainly use Centauro again.

(5 / 5) 08/10/2025 14:52

Bojana Trp

This is the second time we used Centauro. Everything was smooth and efficient. I booked the car through the app. We were picked up at Cagliari airport, did not have to wait at all. The staff was friendly and efficient. We were given an upgraded vehicle. The return process was quick, we did not even have to go to the office. There was no deposit for the vehicle, just for fuel, it is automatically repaid if you fill the car up, I have not received the funds yet, but we only returned the car yesterday afternoon. Highly recommanded!

(5 / 5) 17/10/2025 10:18

Eva Podgornik

The best rent a car! Great customer servis, a girl working at the reception helped us to cancel and make a new reservation because we booked the wrong date. They were very kind, accomodating and helpful. The car price is also great and the best is that you don't need a credit card or the deposit.

(5 / 5) 29/09/2025 10:05

Arcângela Rocha

Our experience was very smooth. The car given to us was better than what we paid for; Collection and return was hassle free, as we paid for full insurance. That's definitely worth it. No credit card needed. They only deducted around €100 deposit for the fuel, which was returned and back in my bank account a day after returning the car. Their office is not inside the airport. There is a shuttle service that takes you there in 5 minutes.

(5 / 5) 01/10/2025 07:58

Marek Sedlák

Very good and efficient. Car was clean and almost new - accessories above expectations. On arrival we received all needed information. Highly recommend.

(5 / 5) 09/10/2025 18:26

a. mullally

Our flights with delayed over 2 hours and the offices closed at 2300 our flight didn't get in till after midnight so I thought the rental company would be closed. I've could collector the car the next day as our hotel was only 3 to 4 kilometers away . On arrival at Bologna airport we came outside and it must be over a hour queue for a taxi, We were staying nearby in the hotel and we're were going to try walk the 3 kilometres. To my amazing the mini bus from Centauro pulled in front of us they knew our flight was delayed the lady provided excellent service and brought us to the rental company gave us an upgrade and we're on our way excellent service . There is a €40 Euro charge for the late opening. But the taxi would have costs more and we're grateful for this service and the upgrader car at no cost.

(5 / 5) 13/10/2025 21:18

Reviews in Greece

Pieter van Barneveld

Always a pleasure renting through Centauro. Have rented with them in many different places and this time Athens. Pick up at the airport was fast, as was getting the car. Not sure why the overall rating is so low, it seems like renting through a third party makes the process more complicated. But I have never had any issues with Centauro and rent directly from their website. Cars are always new and clean. Pick up and return is fast and easy, and Athens has been a good place to rent the car with Centauro. I recommend.

(5 / 5) 15/09/2025 18:24

Дарʼя Устименко

Enjoyed the service and new car we've been provided. Very easy booking and paying via website. Big advantage - no need to leave the security amount. Instead we took the smart insurance for full coverage. Very easy and convenient service, very good cars, free shuttle bus to/from airport to the rental point. Highly recommend.

(5 / 5) 06/10/2025 14:25

sam joseph

I thank the company Centauro for its professionalism and the cooperation of its team in facilitating the pickup and return of the car, which was very clean and exactly as I expected—unlike the experiences many have had with other companies. I recommend Centauro to anyone looking for transparent dealings and good service.

(5 / 5) 19/07/2025 18:42

Adrian Birlog

Great experience once again! This is the second time I've rented from them, and they continue to impress. I received a Nissan Juke — a pleasant upgrade from the Peugeot 208 I had originally booked. The car was excellent, and the staff were professional and trustworthy. The interaction, especially with the young lady who assisted us, was very pleasant. I'll definitely be coming back — both to this company and to Crete!

(5 / 5) 02/10/2025 18:54

Marius Ku

Arrived at the airport had Booking with other company but didn't get the car because of the credit card in this company they gave us the car with debit card. We have the best service that we have sorry you have to move here seen. 10/10

(5 / 5) 03/10/2025 04:52

Despoina G

I recently rented a car from Centauro in Santorini. I had purchased the full insurance in advance and had a very positive experience. No issues, polite staff, nice clean car.

(5 / 5) 03/10/2025 13:23

Adrian Lema

Very good and fast! The guy who is working at Rhodes office is excellent… (don't remember the name, but 👏🏼👏🏼👏🏼 to him) Rented Car was new less than 2 thousand kms… Airport shuttle needed but you won't wait more than 10/15 min, easy to find. Thanks for everything ✌🏼

(5 / 5) 02/07/2025 18:57

Steve Griggs

All so easy. A short walk from the airport terminal. Late arrival 10.30pm. Staff were there to welcome us and were so helpful and explained everything. Recommend on line check in before travel. Made it so easy. We hired a Fiat Panda which for Kefalonian roads was ideal. Very clean but no sat nav. Google maps did the job and very accurate, even off main routes. Drop off was quick and easy. The staff couldn't do enough for you. Excellent service and would use this company again.

(5 / 5) 16/10/2025 10:55

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.