Reviews Centauro Rent a Car

GF W

I've used Centauro a few times now, and won't go past them. The staff are very helpful. Competivly priced, especially when their offers are running. All in all a no problem collect and drop off.

Peter Brown

Excellent service from Centauro car rental at Alicante airport. There is no hard sell of extra insurance which is fantastic! The staff are extremely polite and helpful. The car I hired was almost new and very clean. I have tried a number of car hire companies at Alicante airport over the years and can honestly say Centauro give the best service and have the best prices. I recommend them 100%

Bence Orosz

We got a Hyundai I20 with 1.6k km in it, :D so basically new. for 5 days it was 160€. All the driving assistance was in it. 6 speed manual, strong, Michelin primacy 4 tires. Strong enough engine. For two it is perfect. Centauro service is nice and quick, no hidden fees. We picked it up at the Valencia Airport station, and returned to there as well. There is a gas station basically next to the place, so super easy to return it with full tank.

Shane O'Doherty

Great price. Can do most of the booking and identification online in advance. They don't force you to take the car at the front door when you're unprepared for driving - the car's in a yard in an adjoining street which gives you plenty of time to orientate yourself to the vehicle. Easy return with a full tank to the same yard. With the quoted price you can't really go wrong!

Mo Bö

Clean car, great service and no problems from start to end! Can just recommend anytime!

Filip Majerov

Perfect experience in every way. Simple online reservation, very quick car pickup, no car deposit, just 100€ deposit for fuel in case of car return without full tank, deposit came back to my account in 2 days. I booked Fiat 500 or similar and got brand new Škoda scala. The car was very clean and has perfect equipment. I definitelly recommend this car rental

Gabriela Dantas

After reading so many reviews here and seeing the low overall rating, we made two decisions. First, we booked directly with Centauro, because most of the complaints on Google seem to come from people who rented through third-party sites. Second, as soon as we booked, we made sure to carefully check how to reach the shuttle location. With those two things in mind, we honestly didn't have a single problem. Our experience was absolutely perfect. I saw many comments saying it's impossible to find the shuttle van, but that's simply not true. Just read the voucher you receive after booking: the instructions are crystal clear. You just cross the parking lot, take the elevator up, turn left, and you'll find it right there along with other rental companies offering the same service. We had zero surprise fees. The only charge was the clearly stated €80 fuel deposit, which you prepay in case the car isn't returned with a full tank. In our case, the refund was processed the very same day. The service was excellent: friendly staff, super quick pick-up and drop-off, an efficient shuttle both ways, and cars in great condition. Prices were also very competitive. We genuinely have nothing to complain about. We'd rent here again a thousand times over and recommend it without hesitation. ❤️

Jaime Creixems

First time renting here, looking forward to rent back here. The experience was very nice, office had great AC. Car was perfect, clean and nice. You have to pick it up in a parking nearby, a couple of blocks away. What made the experience great was the attention of Noelia. She took care of us to rent and return the car, she was so kind, explained every detail with frat transparency, told us tips and places to visit, always smiling, making us feel great about the entire thing. She really turned an otherwise regular experience into a great one. Always smiling, nice and attentive, really made a difference for us. Thanks Noelia!

Prathab Narenthiran (Prath)

I had a great experience with Centauro at Seville Airport. The Fast Pass made pick-up really quick and easy, and the whole process was smooth and efficient. While I had a minor issue during pick-up, the rest of the process seemed to be working perfectly for other customers, and the team handled everything professionally. A special shout-out to Daniella, who was incredibly helpful and friendly both when I collected the car and on return. She really made a difference – thank you! I'd definitely use Centauro again.

Tayfur

Great car rental service. Clean car, uncomplicated pickup and return. Fast refund of the deposit. The shuttle bus driver are super friendly just like the people at the desk!

بـن حـمـد

This car rental company amazed me. The service is really fast. Cars are clean and modern with latest technology and models available to choose from. The only condition you must meet is return the car with the amount of fuel you have received it with. They will take a small amount of fuel deposit around 80 euros which will be returned within 7 days upon return of car. ( for my case it was returned in three days only ). Fully insured, unlimited mileage. With an outstanding competitive price in the market. They offer free shuttle rides to and from the airport. So you are fully covered with peace of mind. I will always rent from this company whenever it is available to me.

Radovan Vukovic

I am very satisfied with the ease and speed of the car reservation process. I booked the car directly on the website and picked it up at the train station. The staff was very friendly, the service was fast, and the instructions and explanations on how to pick up and return the car were clear, as well as the directions to the parking spot where the car was located. They literally prepared and mapped everything out in advance. You have the option to refuel the car yourself at the end or have the cost of the fuel deducted from the deposit, which is only 100 euros. We didn't pay any other deposit, there were no annoying insurance offers or hidden costs — the car was fully insured, and the insurance was included in the initial rental price. The €100 deposit was fully refunded the very next day (they process the deposit refund immediately after you return the keys at the office, but the bank transaction may take some time depending on your bank). An excellent experience — I would definitely recommend it!

Abigail Snook

Can't fault them. We were delayed on a flight out and the central helpline called Murcia and they waited and were so understanding even when the delay was made worse when a member of our party's luggage was removed from the plane! The car was well presented and the whole process was so straightforward. Staff were very helpful. Would not hesitate to recommend, we used premium service.

Matt Mildinhall

We received fantastic service from the Zaragoza Delicias branch. Checking the vehicle out was easy having already uploaded our documents to their online portal. We got upgraded too so we were very happy to get a brand new Hyundai Tucson which was a nice drive around the Aragon region over the course of a week. Returning the vehicle was also effortless. The staff were polite, professional and very helpful, offering us water upon arrival and giving us some good tips and ideas. I would not hesitate to use Centuaro again in the future. Mucho gracias!

Sandu Gabriel

I rented a car for our one-week vacation in Madrid. I waited a maximum of 15-20 minutes to pick up the car and sign the paperwork. They didn't have the car I wanted available but they upgraded me. The whole experience was perfect, I received all the necessary information, a fee was asked for a full tank of fuel, which was fully refunded after I returned the car with a full tank of fuel. I had to drop off the car outside of opening hours, they explained how to proceed and everything was fine, the only difference was that the shuttle bus doesn't run outside of opening hours but I took a bolt and everything was fine. Very good experience, I will definitely work with this rental company again.

Juan Córdoba

Excellent Fiat Cinquecento rental experience with attentive and supportive Centauro personnel. We'll definitely rent from them again on our next Madrid vacation.

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

Angelica Antal

Excellent customer service by Luciano who took us to the office and Mateo went above and beyond to ensure our booking was processed accordingly and we got the car quickly. Many thanks all!

Matej Ladan

Rented a car here when i visited Bilbao. The staff were very helpful, in explaining everything about picking up and returning the car. And about road tolls in spain. The parking garage is also easy to find, and leave and return the car to. Can only recommend.

Maria Misiura

The car was brand new and perfectly clean. Pick-up and drop-off were quick and smooth. Great experience overall - we'll definitely use again and recommend to others.

Eva Doblas

Fantastic experience with Centauro in Santiago! We loved the car, a Kia niro hybrid, in perfect condition and so gas efficient (over 800 km per tank) Loved the peace of mind of being fully insured. The process of pick up and drop off was easy and quick, and the girl who helped us at the office was warm and welcoming, as well as informative and very helpful. Very recommended.

Piotr Sudak

Very happy with overall experience and service of Centauro. In fairness at first I had some reservations reading the reviews from not so happy customers but then I just said: I have to trust to my guts and go for it. There will be always some unhappy customers and mainly the one reason why is - they booked via third party companies and had insurances from third parties too. Based on my experience this is a big NO, NO if you want to have a peace of mind. No ifs, no buts - this is just how it works. And I was right, you must have really bad luck for the things to go wrong if you: book directly from the company's web site, give as many info as you only possibly can (ie. driving licence details, ID, etc) to cut down the waiting time and take full insurance from them so you don't really care about anything ealse apart of to bring car back fuelled up to the brim. And that's it! Very pleasant service at the desk. The car brand as we wanted to be. We've got almost spanking new one with around 8500 km on the clock, few minor scratches which were marked on the vehicle hand over report, very clean one, and... off you go! To hand over the car back even easier - key to hand, check the fuel level, and... see ya! Highly recommended!

Karim Bazzi

Quite impressive. I was not aware about Centauro being this good, simply because normally through booking.com there are various limitations. This time I booked directly through the app and used a promo code found online. With the premium cover , I had only to pay a 50€ deposit for the gasoline and the car was fully assured. Got the same car of the booking, everything was efficient and also the drop off was smooth. My only small concern was the huge queue for the pick up, we were able to skip the queue thanks to the fast track/centauro ID obtained by booking a car with the premium cover

Crista Laslo

Great experience! This was our second time using Centauro Rental and everything went smoothly. We booked our car online before our vacation — using the app and opting for full coverage. From the airport, we took the shuttle bus — there was no waiting time. At the office, all formalities were completed in about 15–20 minutes. The only downside: the first car didn't have a retractable cargo cover. We noticed this ourselves, and the staff immediately replaced the vehicle. Still, I would have appreciated being informed in advance by the company about the missing cover. The drop-off process took only 5–10 minutes and went without any issues.

H C

What a great experience we had. From customer service ( Ariana was very professional and polite ) to the shuttle to the aiport or the car ( Citroen C3 brand new and very easy to drive, everything was great. Totally recomend it and I'll definitely be back and rent with them.

Yarmali Omar

I had a great experience with Centauro Car Rental near to Porto aéroport. The access was by Centauro bus from the aéroports, or 15 min by walking. The staff was friendly, professional, and helpful throughout the entire process. The car I received was clean, in excellent condition, and a recent model, which made driving very comfortable and enjoyable. The pick-up and drop-off process was smooth and well-organized, with clear instructions and no hidden surprises. I highly recommend booking directly through the official Centauro website—it's straightforward and often offers better deals. Also, I strongly suggest choosing the full insurance option. It gives you complete peace of mind during your trip and helps avoid any issues in case of minor damage or scratches. Overall, Centauro provided excellent value and service. I'll definitely rent from them again on my next visit to Portugal!

Marco Pensato

Perfect service. Fast pick up and return. No bad surprises. Staff very kind and efficient. They also set up a baby seat for my daughter in the van to go back to the airport! One of the best experience I had with car rental - very Recommended!

Mikel DC

The staff was very nice! Their cars are always new and nice to drive. My company of election everywhere I go.

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

Nataliia Herasko

Really good car rental company! They gave us amazing new car. The staff were friendly and very helpful. During our trip we had a flat tire, but we found a special tire repair kit in the trunk that fit the hole perfectly. It helped us keep driving until we reached a garage to change the tire. Later we simply bought the same type of liquid and topped up their kit, so everything was fine. We had no problems at all, and we received our deposit back very quickly after returning the car. Highly recommend!

Rico

I rented a car here for 10 days – my first time renting in Italy or anywhere. Everything went absolutely perfectly, and there was nothing at all to complain about in terms of the service, the car, or anything else. My plans changed during the trip, and I returned the car to a different location, which went smoothly. I also returned the car earlier than planned, and they refunded the unused days without any issues. The fuel charges and other refunds were back in my account within two days. They also offer a free shuttle service between the office and the airport. Full marks to this car rental company – you can rent a car here with complete confidence. 6/5 stars!

Darren Chan

Incredible staff. Was in and out the building in less than 10 minutes. They upgraded my car and the vehicle was beautifully clean and comfortable. The return was efficient, quick and the representative went out of his way to point us towards some great sights in Pisa . I have never used Centauro before. After my experience in Italy with them, I will use them every time. Bravo. Brilliant job. Thank you.

Luann Timmerman

Rented here for our honeymoon, everything went very smooth. Pickup at the airport with their yellow shuttle bus, and though we were a bit late it was no problem. Dropping it off was a breeze too, everything was taken care of. No deposits, all fair business. 100% recommend!

Mehdi Raouah

I recently rented a car from Centauro and had an excellent experience from start to finish. The booking process was simple and transparent, with no hidden fees or surprises. When I arrived at the office, the staff were friendly, professional, and efficient. They explained everything clearly and got me on the road quickly. The car itself was spotless, modern, and in perfect condition—it drove like a dream! I also appreciated Centauro's flexible fuel policy and fair deposit system, which made the whole experience stress-free. Returning the car was just as smooth, with the check-in team being courteous and quick. Overall, Centauro offers great value for money, outstanding service, and reliable vehicles. I'll definitely rent from them again on my next trip and highly recommend them to anyone looking for a hassle-free car rental experience!

Артем Тетерев

Great experience! The whole process was super quick and easy. We got a brand-new, clean car, and the transfer picked us up right at the airport and brought us to the office. A week later they also took us back to the airport, which was very convenient. The only deposit was for fuel, and they accept any type of card. Would definitely rent here again! 🚙💨

Liga Akosta

Everything was so perfect, that I even got curious and checked the reviews with less then 5 stars :D There is no way you rate this place less then 5! I would give 10! Wonderful staff! Service excellent! Car new, clean and in great condition! Thank you for offering an upgrade to automatic for a reasonable cost! Manual, I believe, would be annoying in Sicilian very active traffic! GRAZIE MILLE!

kate delikostides

Great service. Although the car we booked always unavailable we got an upgrade which actually served us better. The staff were very helpful and cooperative and the car was in excellent condition. Easy pick up and drop off. Small deposit needed but this is the case in all rentals. Overall I would totally use this again and recommend it as well. Also they provide a shuttle bus for the airport which is very helpful. Thanks guys!

Chris Theodor

I have been using Centauro at the Athens airport since several years now and I don't change them! It's the most honest car rental company, with really nice cars and the only ones who care for their customers! What you pay in their website is exactly what you get. No secret charges, no other cars than the ones that you supposed to get. I even subscribed as a gold club member and whenever I go to pick up the car I don't have to wait in the queue. I saw some bad reviews because people think that the insurance that they get from the broker is enough. This is not true! Never get the insurance from the broker. I always get the car fully insured from Centauro and I don't even have to spend time for inspection. So, always get the insurance that Centauro is offering and always rent your car from their website! Also, every time I use Centauro, the shuttle bus is on its time to pick us up. It happened in the past to wait even for 30 minutes, but hey, especially in the high season that is OK. They are trying their best! It doesn't matter if you wait some extra time 🙂 Again, I used several companies in the past, but Centauro is by far the best one! My next trip to Athens is coming Saturday afternoon. I'm sure I'll stay satisfied again. (One last thing, you are not allowed to put the car in a ferry. That's the only negative, but anyways I never do it)

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

sam joseph

I thank the company Centauro for its professionalism and the cooperation of its team in facilitating the pickup and return of the car, which was very clean and exactly as I expected—unlike the experiences many have had with other companies. I recommend Centauro to anyone looking for transparent dealings and good service.

Edward Montgomery

This was my first time using Centauro, and I was quite nervous before the rental since I had read very mixed reviews, some were excellent, while others claimed they had been scammed. If you plan to use Centauro, book directly through their website and not via a third party. Based on what I've read in reviews and forums, it seems most problems come from bookings made through third-party sites. We booked directly through Centauro's website, and everything went smoothly, both during pickup and drop-off. No issues, no surprises, no unexpected fees, and no one tried to upsell us anything. The staff was also very friendly. I can definitely recommend using Centauro, especially if you book through their official site. We had originally booked through a third party, but after doing some research, we cancelled that reservation (got a full refund) and rebooked via Centauro's own website. It was slightly more expensive (around €100 extra for 10 days), but absolutely worth it!

Viktor L

My experience with renting a car from Centauro was other than fantastic. Quick service both during pick up and return. Also very appreciated to find out that they have a small shuttle bus from the airport back and forth with a driver, free of charge to pick and return you to the airport. My first time I'm renting with Centauro and I'm very happy with the overall service. I will definately look for the next car to rent from this company, a great experience!

Liam Naughton

Booked a five seater medium size for a week for €300 (including €50 for zero excess full cover). Car was an Opel Corsa, clean and ran fine. Easy pick up with the Centauro shuttle. It's actually a positive that you take a free shuttle to Centauro because the airport is chaotic and not an ideal place to drive a new rental if you are unfamiliar with the area or with driving on the right. Very straightforward return and shuttle back to the airport.

Adrian Lema

Very good and fast! The guy who is working at Rhodes office is excellent… (don't remember the name, but 👏🏼👏🏼👏🏼 to him) Rented Car was new less than 2 thousand kms… Airport shuttle needed but you won't wait more than 10/15 min, easy to find. Thanks for everything ✌🏼

Bo Popovic

Just dropped off the car. Very professional company. Me and wife spoke with the manager for close to 10 minutes at drop off and he is a pleasant man. Very honest man. I would highly recommend this place. I will choose this company again in my next trip. All the best and thank you!