Al Car (Carole & Alan)
Very friendly and helpful staff, easy online process, clean reliable cars at very competitive rates, we will definitely be using again for our hire car requirements
At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)
Al Car (Carole & Alan)
Very friendly and helpful staff, easy online process, clean reliable cars at very competitive rates, we will definitely be using again for our hire car requirements
Daniel Woodhouse
This is my 9th booking with Centauro. Always a new car, generally Hyundai or Kia. Quick pickup and return. Book through their website as they have some great discounts. Took the complete insurance package so no messing about looking for damage. Didn't even bother refueling as they only charge €1.25 a litre, so same as fuel stations. Would highly recommend.
Arie Zur
This rental agency is located about a 7 minutes drive from the airport terminal and roughly 30 minutes from central Valencia. They provide a shuttle service to and from the airport. When arriving from the terminal, the shuttle is supposed to wait in the roundabout area outside the exit toward the city, where all off site rental company shuttles pick up passengers. The company offers a selection of vehicles, many of them new, and their prices are significantly lower than those of international rental brands. Service, both during pickup and drop-off, was excellent. They clearly make an effort to ensure customer satisfaction: quick, efficient, and always with a smile. I had booked a compact automatic car, and when I arrived they didn't have one available, so they immediately upgraded me to a larger automatic vehicle. During drop-off, everything was handled smoothly and quickly, and the shuttle took us straight to the terminal as soon as we finished. Overall, this is a very efficient rental agency with new cars and very competitive prices.
MP
Very good easy and no problem collecting the car and return it. Nice fresh car. No hidden cost.
Alex
1. Transparant prices 2. No deposit (only for gasoline) 3. Full insurance 4. Unlimited km 5. Friendly staff 6. Very cheap for what they offer 7. New cars
Zorica Banović
Everything went smooth from transfer to/from the airport to renting a car. Staff were really friendly. We got a new Fabia We got a premium option with no deposit and a €90 fuel deposit. We returned the car with a full tank, and the deposit was refunded to my credit card in less than 24 hours. I'll definitely rent with Centauro again 🙂
Daniel Daniel
Very satisfied with Centauro services. I had an upgrade from VW Taigo to Hyundai Kona (with only 5k km on board). I had a small refund for fuel and the day after returning the car it was already transferred. Considering that I also work in the car rental field, I can say that the whole team is very professional considering the volume of work they have to do every day. We will definitely return to Centauro.
Vojtěch Hrdlička
Superb rentals with allcare insurance. You just cross the corridor to parking area, take a lift down to Zero and then you can use the option of self checkin - locker key when you enter code and just get key and go. Upon returgning there was a guy who checked if we have a full tank, took a key and the deposit was returned. Rented a Kamiq, 16k km, nice and clean. Recommended.
petre marius
Almost new car (just 54k km) friendly staff, no problem with the pickup and return. I read alot of reviews before choosing Centauro and it didn't dissapoint. Everything went well. I would recommand it.
Wai Ting Jessica Wu
My husband and I visit Sevilla every year to see his family, and we rent a car each time. This time, we experienced the best service I have ever had in Europe, which was unexpected! On the day we were to return the car, something came up that made us late. Our train to Madrid was at 14:56, and we left home at 14:35, which was a rush. My husband suddenly had an idea and called the rental company to explain our situation. We couldn't return the car to the parking lot as usual, so we requested to park it just in front of the train station, which is opposite the rental shop. If we missed our train to Madrid, we would miss all our flight tickets to Asia, which cost a lot of money. Initially, they said we couldn't do this, and if we did, we would have to pay a fine. At that moment, if money could solve the problem, we were happy to pay! If we lost all our flights, we would have to look for new tickets, and we might need to stay a few extra days for the next flight. In the end, we parked the car in front of the train station, opposite their shop, and gave the key to my husband's mom to return to the rental shop. Ana Belen was incredibly helpful; she picked up the car and drove it back to the parking lot, even though she mentioned she wasn't good at driving manual. Since we were in such a rush, we didn't even have time to say goodbye to my husband's mom, who was crying alone at the train station. When she was in the office, she was also crying there, and Ana helped comfort her. We really appreciated everything you did for us. Thank you very much! This is the best service I have ever had in Europe, and Ana is the best!!
Jarle Opheim
This is a great place to hire a car I Malaga. I have rented two cars here and both times the experience has been perfect. Helpful staff, clean cars and quick service. Also they are reasonable and fair when checking the car upon delivery, no attempts on making some extra money, which is very valuable for me.
Adam Dep
We rent a car for 1 day trip from malaga to seville. Car was clean, fully equiped and the tank was full, we got there with no problems. Also the return went quickly.
Dan O'Sullivan
Excellent rental experience with Centauro at Murcia airport. Both the pickup and return were very efficient, with particularly pleasant helpful staff. The car was excellent and in good condition. Having had very bad rental experiences with lesser known brands, I was a bit wary of Centauro but they were as good or better than the big names. No high pressure insurance selling plus (highly unusual) no penalty for refilling the car. Shuttle service (usually a nightmare) was excellent, with very quick journeys in both directions. Immediate confirmation of deposit and fuel refunds. Definitely 5 stars, will rent again with them.
Nicolas Gardier
The best way to judge services is when you have a problem. Our rental car got an technical engine issue on the highway, we called and quickly got assistance from David. He was very helpful and provide us guidance on what to do. The problem was quickly solved, the loss of time was minimal and car replacement was given immediately without any wait. Thank you David for your great service.
Rafael Rodríguez
Rented here. Paid full insurance and gas tank. I behave correctly with the car. Nothing to complaint about. They provided exact model I reserved. The 5-star rating is for the good behavior of the staff and shuttle drivers, all very courteous.
Fda Kassim
Initially, I had some doubts about Centauro since it's not a very well-known rental car company to me. However, everything turned out to be perfect. The smart key collection was very efficient and easy to use, and the whole process was smooth and hassle-free. The car condition was excellent. The refund process was also incredibly smooth and fast — they refunded the remaining unused fuel upon return, and the money was credited back to my card within 2 days. By the way, I'm from Malaysia, and I'm very satisfied with their service. The staff were also friendly and helpful. Highly recommended!
sharone fajardo
The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!
Garreth Nunn
My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly
Lourdes Mera Sanchez-Rubio
I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!
Mark Vasey
Very helpful, clear and fast. Would recommend!!
Mirza Zeeshan Baig
Better cars, reasonable price great customer service.
Jennifer Wilson
Perfect a great place to hire a car. Good prices excellent attention
Manny Angoco
Impeccably designed!
Álvaro Montes
Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos
Amancio Goitia
Very nice experience. Great car, helpful staff
J Hereit
Great services. The administrative process was prompt and easy, the rented car brand new. Return of the vehicle was smooth, in friendly way. Connection to the centre is great but to the airport, a little bit distant.
Barry Hansen
We rented a car for two days and had a flawless experience: the booking process, the shuttle bus, vehicle pick-up and return, and the quality of the vehicle. Highly recommend!
sean green
Fantastic service. Great car, easy pick up and drop off. The help in the parking garage was fantastic, she's a great representative of your business. See y'all again. Thanks
Hasaranga Madhushan
I had a very positive experience with Centauro Barcelona. Their communication was prompt, and they answered all my questions via email before my arrival. The airport shuttle took about 10–15 minutes to arrive, which was reasonable. Once at the office, the check-in process was smooth and the staff provided friendly service. We received a fairly new, high-quality vehicle that was in great condition. I opted for the Premium Coverage, which gave me peace of mind regarding extra payments or hidden costs. Also, the fuel deposit was refunded quickly after the trip. I will definitely use them again!
Botond Gall
Rented a couple of times from centauro and never had any issues, every time, it was a nice experience. The price with full coverage is as cheap as it can get and it is so reassuring and gives a peace of mind. The cars are in very good working order as well. Will definitely rent from them again
Elemental H4cker
I have rented from here 4 times and never disappointed. U only gotta pay fuel and via verde deposit and overall the prices including the deposits are cheap and cars are all in great condition too! The deposits do take a week or two to reflect back usually but you get it all back. Also, everything is 10times smoother if u have the app
Carmen Stoica
Great experience. I rented a car for the 2nd time in Faro and everything was smooth from pickup to drop-off. Clean new cars with low mileage. Vera and Priscila are very kind and helpful there. Thank you for everything!
Chris
Very friendly staff,car was clean and got around 16500 km on the clock. I really don't get all the negative reviews regarding arrogance behaviour by staff. They have been very respect and helpful and even showed and explained us another car as we have asked for an upgrade. Overall, great experience so far.
Josip Kojundžić
If I could give 10 stars, I would give 10, but this way it is 5/5. Every step, from booking to returning the car, was quick and professional. We reserved the car through a website that is very clear and easy to use. Since I do not have a credit card, I paid with a debit Revolut card without any issues and got a very good value rental with full insurance included and an additional driver free of charge. The day before arrival, I uploaded the rental documents electronically so that the car pickup would be as fast as possible, which it was. On top of that, the staff were genuinely friendly and professional, compliments to everyone. At pickup, we had to pay an additional fuel deposit in case the car was not returned with a full tank as received. When we returned the car with a full tank, the refund was approved immediately. The return itself was also professional and quick, maybe 10 minutes in total, with no complications. A perfect score. Upon arrival at the airport, we were picked up by a rent-a-car shuttle bus and taken to the pickup/return location. The shuttle runs every 15 minutes to and from the airport, so there is really no long waiting time. After returning the car, the shuttle took us back to the airport as well. Overall, a big recommendation and praise for this staff and this rent-a-car company. As for the car, we received a Ford Focus, which was perfect in both size and power for exploring the beauties of Madeira.
אבי לוי
We booked a car through this company and as stated, they picked us up from the airport and drove us to the rental office, about 5 minutes away. They welcomed us warmly, we signed the documents and received the car. The car was in excellent condition and we really enjoyed the trip. When we returned the car, they drove us back to the airport. Many thanks to the Centauro team. I highly recommend renting cars with Centauro.
Danny Cooke
Great experience, minibus waiting for us, 5min drive to collect the car. Staff were friendly and helpful cheap upgrade to a better car. On return dropped us back at the airport. Really easy and great value no queues hassle free. Highly recommend
Natalia N
This was my second time using Centauro Rent a Car, and once again I had a very positive experience. The car rental was from December 30 to January 6. I was able to choose between two cars of the same class and selected a Peugeot with a beautiful pearlescent green-blue color. It was a fairly high car, almost like a small SUV, in good condition and quite new. The car performed perfectly on the roads in Italy and Switzerland. There were no issues at all. It had good navigation, reliable parking sensors, and was very fuel-efficient. Even though we traveled a lot during the week — driving from Lugano to Milan and to nearby villages — I used only one tank of fuel, or even less. We were met quickly at Milan airport by the company's shuttle and were also taken back when we returned the car. I highly recommend Centauro Rent a Car — this is my second positive experience with them.
Michał Sitkowski
I was sceptical about all the rental companies in Bergamo due to very bad reviews, but my experience with Centauro was perfect. I had Premium package so had all the protection, no need to worry about the scratches, etc. Smooth transport to and from the airport, no huge deposit, no harsh extra insurance upselling. I had to leave only 88 eur deposit for the fuel (debit card was accepted) which was returned in 2 days. Car was in good condition (20k km).
Cccie October
From the pickup of the car to the return of it the staff were friendly and very helpful as I was lost and took the wrong bus. They called me back to give a clear instructions. The shuttle driver was really helpful The guys at the desk also very helpful and professional One of the best car service I ever had Keep it up guys. Well done
Bojana Trp
This is the second time we used Centauro. Everything was smooth and efficient. I booked the car through the app. We were picked up at Cagliari airport, did not have to wait at all. The staff was friendly and efficient. We were given an upgraded vehicle. The return process was quick, we did not even have to go to the office. There was no deposit for the vehicle, just for fuel, it is automatically repaid if you fill the car up, I have not received the funds yet, but we only returned the car yesterday afternoon. Highly recommanded!
Michalina Zyga
I had bad experiences with other rental companies, but this one never failed me (I rented car with them in multiple locations in Italy). Stuff in Centauro Olbia airport was very nice and responsive. They showed me how to use the car (i never used one of this type). They pointed out a better offer which i didnt notice before (much better quality car) and gave better car than I made reservation for. Car was clean and working properly.
No name
It was a great experience, a breeze at the best price I found. Just get the full insurance from their site and you are good to go. Easy check in and even easier check out at the airport... I had an Opel Corsa that worked flawlessly for my 1455km around the island. I'll choose them again for sure and you should too!
Norman Mifsud
This was the second time I rented a vehicle from Centauro at Catania Airport, and once again the experience was excellent. Their online booking process is straightforward and clear, but what really sets Centauro apart is their Smart Insurance cover. It truly covers everything with no excess, meaning you simply return the car with a full tank and hand back the keys—no worries about hidden clauses or fine-print exclusions. This peace of mind is exactly what I look for when renting a car abroad, and so far I've only found it with Centauro. The cars are very good: new, comfortable, and most are equipped with GPS and phone connectivity. I highly recommend this company and will definitely continue using them. The only downside is that they're not available worldwide!
a. mullally
Our flights with delayed over 2 hours and the offices closed at 2300 our flight didn't get in till after midnight so I thought the rental company would be closed. I've could collector the car the next day as our hotel was only 3 to 4 kilometers away . On arrival at Bologna airport we came outside and it must be over a hour queue for a taxi, We were staying nearby in the hotel and we're were going to try walk the 3 kilometres. To my amazing the mini bus from Centauro pulled in front of us they knew our flight was delayed the lady provided excellent service and brought us to the rental company gave us an upgrade and we're on our way excellent service . There is a €40 Euro charge for the late opening. But the taxi would have costs more and we're grateful for this service and the upgrader car at no cost.
Pieter van Barneveld
Always a pleasure renting through Centauro. Have rented with them in many different places and this time Athens. Pick up at the airport was fast, as was getting the car. Not sure why the overall rating is so low, it seems like renting through a third party makes the process more complicated. But I have never had any issues with Centauro and rent directly from their website. Cars are always new and clean. Pick up and return is fast and easy, and Athens has been a good place to rent the car with Centauro. I recommend.
Дарʼя Устименко
Enjoyed the service and new car we've been provided. Very easy booking and paying via website. Big advantage - no need to leave the security amount. Instead we took the smart insurance for full coverage. Very easy and convenient service, very good cars, free shuttle bus to/from airport to the rental point. Highly recommend.
sam joseph
I thank the company Centauro for its professionalism and the cooperation of its team in facilitating the pickup and return of the car, which was very clean and exactly as I expected—unlike the experiences many have had with other companies. I recommend Centauro to anyone looking for transparent dealings and good service.
Sofia Alikampioti
Second time using Centauro for my car rental. Very pleased with their service and also got a free upgrade on my booking in December due to low season. George at the desk was very helpful too! Just mind that their store is not located within the airport in case you are in a rush. Definitely would recommend and use Centauro again!
Marius Ku
Arrived at the airport had Booking with other company but didn't get the car because of the credit card in this company they gave us the car with debit card. We have the best service that we have sorry you have to move here seen. 10/10
Despoina G
I recently rented a car from Centauro in Santorini. I had purchased the full insurance in advance and had a very positive experience. No issues, polite staff, nice clean car.
Adrian Lema
Very good and fast! The guy who is working at Rhodes office is excellent… (don't remember the name, but 👏🏼👏🏼👏🏼 to him) Rented Car was new less than 2 thousand kms… Airport shuttle needed but you won't wait more than 10/15 min, easy to find. Thanks for everything ✌🏼
Steve Griggs
All so easy. A short walk from the airport terminal. Late arrival 10.30pm. Staff were there to welcome us and were so helpful and explained everything. Recommend on line check in before travel. Made it so easy. We hired a Fiat Panda which for Kefalonian roads was ideal. Very clean but no sat nav. Google maps did the job and very accurate, even off main routes. Drop off was quick and easy. The staff couldn't do enough for you. Excellent service and would use this company again.
*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.