Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

Jens Meeuws

Smooth service and friendly staff. Clean car for a good price. Definitely recommended!

(5 / 5) 29/05/2025 11:06

Alan Pratt

I read a few reviews about staff being aggressive regarding taking their insurance and I considered using an alternative hire company. I am very glad I kept with Centauro as the entire experience was excellent. The staff I engaged with were polite and not pushy and I will look to use Centauro on my next trip to Alicante.

(5 / 5) 10/05/2025 19:48

Theora Dobronte

I'll admit I was concerned about renting from here because I heard they take a large deposit but honestly this was the best car rental experience. I opted to pay for the full coverage insurance, which was more than the car, but I got such a great deal on the car it didn't matter. The shuttle and check in process was flawless. The woman helping me was very kind. At check-in, they go on appointment time and will call your name rather than first come first serve which I felt was very fair. The car I got was brand new and I had no issues with it. The drop off was very simple and my deposit money was returned immediately, no questions asked. I will definitely be renting from here again and can't say enough GREAT things about this location!

(5 / 5) 03/06/2025 16:19

Shane O'Doherty

Great price. Can do most of the booking and identification online in advance. They don't force you to take the car at the front door when you're unprepared for driving - the car's in a yard in an adjoining street which gives you plenty of time to orientate yourself to the vehicle. Easy return with a full tank to the same yard. With the quoted price you can't really go wrong!

(5 / 5) 12/05/2025 17:00

Constantin Popoiu

Extremely good service. Fast pick-up, they also have an app where you can load your documents. Car was good, price was fair. Drop-off was done in less than 1 min. I will for sure come back. Thank you!

(5 / 5) 02/05/2025 14:01

Robert Čolić

We had an amazing experience with Centauro! I ordered a car with full insurance through their official website and uploaded my driving license and passport via the Centauro app so the pickup would be faster. I arrived in Mallorca at 10 p.m. Their shuttle driver wasn't at the airport when we got to the pickup point, but he arrived within five minutes and drove us to their office to collect the car. They simply handed me the key and asked for a deposit for the fuel, which would be refunded if the fuel level was the same when I returned the car. I got an upgrade, bigger car than I made reservation for. After five days of enjoying driving around Mallorca, I returned the car without any issues. I received my fuel deposit back in my account within two days, and that was it! Don't book through agencies, always go directly through their website, and you'll have the same great experience I did. I definitely recommend Centauro!

(5 / 5) 18/05/2025 01:22

Andy Koelman

I am absolutely satisfied with Centauro! The service is excellent, the cars are great, and the process is quick and smooth. Since I travel a lot and regularly need a rental car at the airport, Centauro has become my go-to choice. Whenever I see that Centauro is available at a location, I only book with them. Important to mention: I always book directly through Centauro and not via third-party providers – this has always worked perfectly for me. Thanks to Salah and Concha from the Ibiza team!

(5 / 5) 24/04/2025 15:40

Dointhebiz 1

Excellent, no hassle transaction, the car was clean and performed well. The lovely girl at the desk explained everything in a courteous professional manner. 10/10

(5 / 5) 18/03/2025 15:14

Joe Lennon

Having previously registered my driving licence details etc online with Centauro, pick-up was simple and took less than 5 mins. The car was exactly as booked and clean. I was able to drop off the rental at a different Airport (Madrid) for a fee (some companies don't facilitate this) and again the process was smooth and took less than 5 mins for the check and an email to be sent confirming the refund of my petrol deposit. While their offices/car ports are a shuttle bus ride away from both airports, it was worth the slight inconvenience in my view for the stress-free experience of dealing with them. (NB: I had previously had to change my holiday plans and cancel a booking with Centauro and they repaid the payment in full within 2 days to my account.) I will certainly use them again when renting a car in Spain.

(5 / 5) 22/05/2025 15:45

Natalija Stojiljkovic

We rented the car in Malaga and returned it in Seville. The instructions for returning the car were clear and very helpful, which made the process smooth. We were a few minutes late due to a road closure, but the staff was understanding and didn't make a big deal about it, which we really appreciated. Returning the key was quick and straightforward. Overall, everything went perfectly, and we had a great experience. A special thanks to the polite lady working at the desk for her excellent service!

(5 / 5) 11/04/2025 08:58

David Hearth

Would recommend, great prices, nice team and really good cars. Do the usual photos and videos of the outside but these guys seem like a good car rental company. Pick up and drop off easy and a regular shuttle bus that's just outside the airport. Look for the yellow bus!

(5 / 5) 25/05/2025 08:14

Jan Stanicek

Highly recommended! Everything was so smooth and fast! We had full coverage included, came to pick up our car and 10 mins later were leaving for a road trip. Another big plus is, that they close at 11pm in Malaga center, giving you an option to rent a car for just a day if you are visiting just for few days and want to explore the around towns like Mijas, Marbella or Gibraltar. 100% satisfied customer and will rent with then again in the future.

(5 / 5) 21/05/2025 10:21

Clane Gas Services Paul Mc Grath

I would highly recommend Centauro. There staff are the most friendly and helpful that I have ever dealt with. I had an issue with a flat battery (my fault). They organised a replacement car without any fuss or charge. 5 star service all the way.

(5 / 5) 05/05/2025 08:28

Zoe Granshaw

Quick, friendly and very efficient. Would definitely recommend.

(5 / 5) 05/05/2025 19:46

Sandu Gabriel

I rented a car for our one-week vacation in Madrid. I waited a maximum of 15-20 minutes to pick up the car and sign the paperwork. They didn't have the car I wanted available but they upgraded me. The whole experience was perfect, I received all the necessary information, a fee was asked for a full tank of fuel, which was fully refunded after I returned the car with a full tank of fuel. I had to drop off the car outside of opening hours, they explained how to proceed and everything was fine, the only difference was that the shuttle bus doesn't run outside of opening hours but I took a bolt and everything was fine. Very good experience, I will definitely work with this rental company again.

(5 / 5) 08/05/2025 07:18

Andris Rozenbahs

I had an amazing experience with Centauro in Spain. The service was outstanding from start to finish — friendly, efficient, and professional. The car was in great condition and exactly what I needed. All other processes, including payment and insurance, were smooth and hassle-free, just like every time I rent with them. I highly recommend Centauro for anyone looking for a reliable and stress-free car rental experience in Spain and Portugal.

(5 / 5) 07/05/2025 12:48

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Marek Špeta

One of the better Centauro offices. Not the biggest, but close to the airport and staff is friendly. Unfortunately, they don't offer Panda :-) Best small car to the mountains. On general note. I use this company regurarly wherever I can. It's not the cheapest, but having all insurance included from first offer page and having same price until pickup (no hidden fees, not pushing you to purchase anything extra) is something what I value. If you go Spain/Italy... consider this company as professional option to the global companies.

(5 / 5) 26/05/2025 08:27

Chris Vitone

Exceptionally friendly and helpful staff and seamless pickup and drop-off process. got my fuel refund within hours of dropping off the car. far cheaper - and easier - than sixt.

(5 / 5) 15/05/2025 09:08

Maria Misiura

The car was brand new and perfectly clean. Pick-up and drop-off were quick and smooth. Great experience overall - we'll definitely use again and recommend to others.

(5 / 5) 02/06/2025 01:25

Gabriel Foley

The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff

(5 / 5) 26/01/2025 21:46

Антон Лузанов

Reliable, easy-to-pick-a-car service and exceeding expectations. Thank you for provided new Fiat 600. Online booking is very comfortable and with transparent conditions. Highly recommended car rental office

(5 / 5) 26/05/2025 19:21

Matthieu B

Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)

(5 / 5) 27/01/2025 06:25

Reviews in Portugal

peter meagan osullivan

Very efficient company to deal with. Booked through agency and this proved no big deal for counter staff who were understanding and didn't try and sell their own insurance. Car excellent with only 1100kms on it. Thoroughly recommend…..must check for spare next time as there wasn't one or an inflator kit either

(4 / 5) 18/04/2025 07:26

K L

We rented a small 5 door car from Centauro after recommendations from someone who has used them 4 times in the past. They provided a fantastic brand new car, with very few miles on it. Check in was easy. They did require a fuel and toll road deposit. Fuel money returned as appropriate, but toll road money was taken off - ideally would like some more guidance on toll roads in Portugal to be able to help us with this but otherwise a good service.

(4 / 5) 05/05/2025 23:11

Nehalorn Dsouza

I had a fantastic experience with Centauro Porto. Initially, I was a bit apprehensive after reading some reviews, but Maria reassured us and recommended the zero-excess cover, which turned out to be a great choice. We rented a Nissan Juke automatic for six days at just €110 with zero excess through the Centauro website—an incredibly competitive price. The car was nearly new, with only 8,000 km on the odometer, and it was spotless and in perfect condition. The airport shuttle was prompt, arriving within five minutes. Returning the car was just as seamless—no hassle at all. The only check they performed was to ensure the fuel level matched what it was at pickup. I highly recommend Centauro and their zero-excess cover for anyone concerned about hidden charges. The toll device in the car made passing through toll booths effortless. A huge thanks to Maria for her excellent service!

(5 / 5) 19/04/2025 09:03

Andrej Kostic

Everything was perfect! Really great stuff. Pick up and drop off in just a few minutes, really great! We've got even better car than we requested. Car was new and in perfect condition. Credit card and security deposit are not required. You need to pay for the half fuel tank price (63EUR) and if you return it the same level you get it refunded (refund was made in 1 business day). I would recommend that rent a car agency to everyone!

(5 / 5) 09/04/2025 20:06

Reviews in Italy

Jes Dia

It's been a good experience! Thank you so much centauro fiumicino rome! Agents are so kind very fast proccess, cars are new! Price is affordable this is our 2nd time to rent in centauro and they never disappoint! Thank you again! Very reccomended!

(5 / 5) 20/05/2025 07:56

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

(5 / 5) 25/03/2025 21:10

Ahmed Alsharif

Best rental car I've ever rented in. Price very satisfied based on the car types. Pickup car was smoothly and no need for deposit only they charged you 129€ for fuel, once you return the car with full tank then you receive your charge. I have small notice, tires was close to die but not bad. Also they have a bus shuttle to take you from and to airport. I hope it's not the last time for renting with them.

(5 / 5) 27/04/2025 20:00

John Thunder

We rented a car from Centauro at Milan Bergamo Airport and had a great experience. The car was spotless, ready to go, and the whole process was smooth from start to finish. What really stood out was the no-deposit option – super handy and took a lot of pressure off. Someone actually bumped into our car during the trip, and Centauro didn't make a fuss at all. They were professional, didn't question anything, and even refunded our fuel deposit without issues. Highly recommend them if you're looking for reliable, no-hassle car hire in Italy!

(5 / 5) 23/05/2025 11:59

Diana Iorga

Great rent a car service, perhaps the best we ever had. The shuttle was right on time and knew we were coming, the reception was waiting for us when we arrived, it took 5 mins to sign the paperwork and the car was ready. Same on return. It's not often you get good service in this industry, this was outstanding. Well done

(5 / 5) 16/05/2025 21:43

David Bago

Best rentacar there is, and this is speaking as someone who has experience working at one before. Great service, and Daniele was very helpful and polite. There are no hidden fees and tricks, as is the case with many competitors. Would recommend 5/5

(5 / 5) 17/05/2025 12:51

IsiomaRO

Car provided for my one week rental. The car was clean and in excellent condition. The service provided by staff was great. It was easy to locate the office in the airport and fairly smooth to return the car at the airport after rental. I would use Centauro again.

(5 / 5) 17/04/2025 07:48

Ismeta Jašaragić

Everything went fast and easy. we got a car in a better category than the one we originally reserved. The car is in excellent condition. The service and staff are highly recommended, friendly and well organized.

(5 / 5) 05/06/2025 11:37

Pedro Collico Savio

Really good, nothing to report. Check-in was quick and clear, they briefly tried to sell us their own insurance but in a polite way, not insisting or threatening like other agencies. They simplu charged us a reasonable deposit, as we chose to stick to our own insurance. The car was in great shape. The previous damages were properly indicated. Upon returning it, it was equally good. A quick inspection, a confirmation that everything was fine and the immediate return of the deposit, on the spot. No hidden fees, no scams, nothing. Perfect.

(5 / 5) 27/05/2025 10:27

Robert Muscat

Started off with a little mishap as the car I booked was not available. This is something which I recommend centauro should avoid at all costs. Having said that, everything was sorted quickly and I was also given an upgrade to a larger car. Special thanks to the young lady behind the counter who handled everything very professionally. Always had good service from Centauro, will surely see me again.

(5 / 5) 04/06/2025 18:57

Reviews in Greece

alberto novelli

Booked on their web page. Full insurance. Good service at the airport with a 10 minutes wait for other incoming passengers. Quite quick at the desk. They mostly have Renault group cars. Ours was with lpg fitted and that was a money saving option for our trip. The car was clean with some little scratches from previous customers. We were charged a sum as gasoline deposit, promptly refunded when back. Very quick also when we returned the car. I would rent a car with them again in the future.

(5 / 5) 09/05/2025 11:40

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

(5 / 5) 11/12/2024 19:07

Yaroslav Shuba

This was one of the smoothest car rental experiences I have ever had. Right on the web site the company proposed the best rental conditions at the most reasonable price without a trouble for the client to think about the amount of insurance deductible (also called excess), the size of security deposit and warry about whether they will accept debit card (which most people have) or will request credit card (which by far not all people may have). At the airport exit, the driver of a pickup courtesy bus was clearly visible. The pickup courtesy bus was clean and comfortable. The personnel in the office were helpful and kind. The car provided was new and even of a higher class than originally requested. After the rental car return, we were delivered to the airport by the courtesy bus.

(5 / 5) 26/05/2025 17:09

Jarmila Price

My nephew recommended Centauro car hire on his own experience. The whole process was very smooth. I filled all the details on line prior to arrival to save time at the office. Got brand new car, full cover insurance with 0 excess for very good price. Staff at the Chania office were professional and courteous. Best car hire experience.

(5 / 5) 29/05/2025 22:27

What's up!

We got a Citroen C3 brand new for 5 days. Insurance cost €108 which I recomend to buy. No problems at all. They pick up and drop to airport. Only 5 minutes away.

(5 / 5) 16/05/2025 10:35

Chris Coupland

Picked me up at airport for short transfer to business. Nearly new car in excellent condition. Great rates.

(5 / 5) 08/05/2025 11:55

Lisa Thomas

We rented a car for a week 24 April -1 May. Quick pick up from the airport and very efficient and friendly service at the rental company. We had a lovely car, brand new and immaculate and were very well advised on all aspects of the rental, parking in Rhodes etc. It was easy and quick to return the car and a very quick return to the airport. I would highly recommend this company and would be happy to rent from them again.

(5 / 5) 15/05/2025 07:53

David Johnson

Easy pick up just outside airport terminal New Fiat Panda hybrid perfect for us Clear fuel policy Would recommend

(5 / 5) 24/05/2025 13:21

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.