alic Keay
Excellent service cars are new and very clean we had a flat tyre I changed the tyre and returned the car which they changed for a new one without any questions
At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)
alic Keay
Excellent service cars are new and very clean we had a flat tyre I changed the tyre and returned the car which they changed for a new one without any questions
Floor Ninja Ltd
Great service, used them 3 times in the last 6 months from the Alicante airport. Easy collection and return especially use the smart key collection service or express they may call it. Will only use this service when flying into Alicante.
Arie Zur
This rental agency is located about a 7 minutes drive from the airport terminal and roughly 30 minutes from central Valencia. They provide a shuttle service to and from the airport. When arriving from the terminal, the shuttle is supposed to wait in the roundabout area outside the exit toward the city, where all off site rental company shuttles pick up passengers. The company offers a selection of vehicles, many of them new, and their prices are significantly lower than those of international rental brands. Service, both during pickup and drop-off, was excellent. They clearly make an effort to ensure customer satisfaction: quick, efficient, and always with a smile. I had booked a compact automatic car, and when I arrived they didn't have one available, so they immediately upgraded me to a larger automatic vehicle. During drop-off, everything was handled smoothly and quickly, and the shuttle took us straight to the terminal as soon as we finished. Overall, this is a very efficient rental agency with new cars and very competitive prices.
Petri Jaakkonen
Kia was very good! We were surprised by the cruise control and autopilot, which we greatly appreciated because they made highway driving very comfortable.
Alex
1. Transparant prices 2. No deposit (only for gasoline) 3. Full insurance 4. Unlimited km 5. Friendly staff 6. Very cheap for what they offer 7. New cars
Christian Davey
We had a great experience with Centauro Rent a Car. Collection and drop off were both easy, with a free shuttle bus to and from the airport which made everything straightforward. No hidden fees or surprise charges, and the petrol hold money was returned quickly with no issues at all. Customer service was friendly and efficient throughout. Would happily use them again and recommend to anyone hiring a car.
Daniel Daniel
Very satisfied with Centauro services. I had an upgrade from VW Taigo to Hyundai Kona (with only 5k km on board). I had a small refund for fuel and the day after returning the car it was already transferred. Considering that I also work in the car rental field, I can say that the whole team is very professional considering the volume of work they have to do every day. We will definitely return to Centauro.
Vojtěch Hrdlička
Superb rentals with allcare insurance. You just cross the corridor to parking area, take a lift down to Zero and then you can use the option of self checkin - locker key when you enter code and just get key and go. Upon returgning there was a guy who checked if we have a full tank, took a key and the deposit was returned. Rented a Kamiq, 16k km, nice and clean. Recommended.
petre marius
Almost new car (just 54k km) friendly staff, no problem with the pickup and return. I read alot of reviews before choosing Centauro and it didn't dissapoint. Everything went well. I would recommand it.
Nikolaj Gregersen
I've used Centauro in both Portugal and Spain. Always been very easy and layed back inexperience. We recently had the unfortunate experience of a serious tire punkture. The staff really did their best to find a solution that fitted our need at the moment. And when it turned out that we preferred an option not available (which was ok) there was no fuzz about returning the car early. I really recommend them, used both the Lissabon and Sevilla office.
Jarle Opheim
This is a great place to hire a car I Malaga. I have rented two cars here and both times the experience has been perfect. Helpful staff, clean cars and quick service. Also they are reasonable and fair when checking the car upon delivery, no attempts on making some extra money, which is very valuable for me.
László Arinton
Easily understandable rental conditions, perfectly clean and functional vehicle, easy car return. The best experience that I ever had of a car rental. 100% recommend
Bryan Duggan
Probably the best car rental experience I've ever had. I picked up a Premium deal in the January sales for Murcia and everything about the experience was top class. The bus arrived promptly to take us the 5 minute journey to the car lot. We collected the key automatically from the locker, and were on our way in minutes. The return experience was simple as could be. We simply dropped off the key, the gentleman in the office asked if we were going to the airport, and he said he would bring us there right away. The premium deal means you don't have to refuel the car before return, but we chose to do so anyway. The entire prepaid fuel cost was returned to us. The Centauro app is excellent too and I recommend downloading that to make your experience as good as ours was.
Nicolas Gardier
The best way to judge services is when you have a problem. Our rental car got an technical engine issue on the highway, we called and quickly got assistance from David. He was very helpful and provide us guidance on what to do. The problem was quickly solved, the loss of time was minimal and car replacement was given immediately without any wait. Thank you David for your great service.
Rafael Rodríguez
Rented here. Paid full insurance and gas tank. I behave correctly with the car. Nothing to complaint about. They provided exact model I reserved. The 5-star rating is for the good behavior of the staff and shuttle drivers, all very courteous.
Fda Kassim
Initially, I had some doubts about Centauro since it's not a very well-known rental car company to me. However, everything turned out to be perfect. The smart key collection was very efficient and easy to use, and the whole process was smooth and hassle-free. The car condition was excellent. The refund process was also incredibly smooth and fast — they refunded the remaining unused fuel upon return, and the money was credited back to my card within 2 days. By the way, I'm from Malaysia, and I'm very satisfied with their service. The staff were also friendly and helpful. Highly recommended!
sharone fajardo
The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!
Garreth Nunn
My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly
Lourdes Mera Sanchez-Rubio
I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!
Mark Vasey
Very helpful, clear and fast. Would recommend!!
Mirza Zeeshan Baig
Better cars, reasonable price great customer service.
Jennifer Wilson
Perfect a great place to hire a car. Good prices excellent attention
aree nak
Entirely pleased.
Álvaro Montes
Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos
Amancio Goitia
Very nice experience. Great car, helpful staff
J Hereit
Great services. The administrative process was prompt and easy, the rented car brand new. Return of the vehicle was smooth, in friendly way. Connection to the centre is great but to the airport, a little bit distant.
Barry Hansen
We rented a car for two days and had a flawless experience: the booking process, the shuttle bus, vehicle pick-up and return, and the quality of the vehicle. Highly recommend!
sean green
Fantastic service. Great car, easy pick up and drop off. The help in the parking garage was fantastic, she's a great representative of your business. See y'all again. Thanks
Kajetan Zarski
Excellent company! I've used their services twice and can honestly recommend them. Very good prices and plenty of perks like insurance included. Rules are clear and easy. The fleet is modern and well-maintained, and the staff is very friendly and helpful. There were no issues with a little scratch I made on the door since I had the full cover option. I'll definitely be back!
Wladimir Slomushinski
10/10 Experience with Centauro in Barcelona This was my first time renting with Centauro and I genuinely enjoyed the experience. Both the pick up and drop off processes were smooth and well organized. I booked the car through the mobile app and received about a 15% discount, which was a nice bonus. I also liked that they allow you to add an additional driver free of charge. Another advantage is that they work until 10:00 PM, which is very convenient. A special thank you to the incredibly kind and helpful Russian speaking lady at the pick up desk. Unfortunately I did not ask her name. She helped me resolve a few small technical formalities with the car and made everything easy and pleasant. I was expecting a small city car, a Hyundai i20, but instead I received a mid size hybrid crossover MG. That was a great surprise and made the trip even better. I also want to mention one very nice detail. I accidentally left my jacket in the car. The next day I received an email saying they had brought it to the office and were waiting for me to collect it. That was very thoughtful. A couple of downsides. 125 euro per day is quite expensive. Also the car was in perfect mechanical condition but had a few minor scratches on the body. Overall I rate my experience 10 out of 10. I had an amazing road trip from Barcelona through beautiful coastal villages. I definitely recommend Centauro.
Elemental H4cker
I have rented from here 4 times and never disappointed. U only gotta pay fuel and via verde deposit and overall the prices including the deposits are cheap and cars are all in great condition too! The deposits do take a week or two to reflect back usually but you get it all back. Also, everything is 10times smoother if u have the app
Sheldon Liebrecht
After experiencing other car rental companies, you find out in very short order just how good they are. Professional and courteous. Special thank you to Rafael Santos. He just made the experience much easier. Thx again!🇨🇦
Chris
Very friendly staff,car was clean and got around 16500 km on the clock. I really don't get all the negative reviews regarding arrogance behaviour by staff. They have been very respect and helpful and even showed and explained us another car as we have asked for an upgrade. Overall, great experience so far.
Federico Testa
Good experience. Collection and return was fast and smooth. Staff was very kind and efficient. The car worked excellent. I booked a small car however I got a bigger one, ford focus almost brand new.
Mirela Graure
Excellent service from start to finish. Great prices, full insurance included, and no deposit, which made everything stress-free. The front desk team was very welcoming and professional. Highly recommend!
Martin
Only 1 word - PROFESSIONAL ! I didn't have time to count how much time until I exit the airport... few steps and the transfer bus was in front of me, 2/3 jokes with the driver (very positive guy) and I was at the parking. Then a couple of minutes and I was on my way with a brand new Toyota Corolla Hybrid with only 400km on the dash. No credit card needed !! They work with debit VISA & MASTERCARD holders. I've been in North & South Italy, always with a rent car. Centauro is simply THE BEST !!
Gs Hai
The best car rental company I ever tried. Good car, helpful staff. The price is so much better than Europcar. 5 star 👍
Michał Sitkowski
I was sceptical about all the rental companies in Bergamo due to very bad reviews, but my experience with Centauro was perfect. I had Premium package so had all the protection, no need to worry about the scratches, etc. Smooth transport to and from the airport, no huge deposit, no harsh extra insurance upselling. I had to leave only 88 eur deposit for the fuel (debit card was accepted) which was returned in 2 days. Car was in good condition (20k km).
Paolo Frattini
Brilliant no worries experience! The staff were polite and professional. The car was new and well maintained. Only a five minute minibus ride to the office from the airport.
Bojana Trp
This is the second time we used Centauro. Everything was smooth and efficient. I booked the car through the app. We were picked up at Cagliari airport, did not have to wait at all. The staff was friendly and efficient. We were given an upgraded vehicle. The return process was quick, we did not even have to go to the office. There was no deposit for the vehicle, just for fuel, it is automatically repaid if you fill the car up, I have not received the funds yet, but we only returned the car yesterday afternoon. Highly recommanded!
Michalina Zyga
I had bad experiences with other rental companies, but this one never failed me (I rented car with them in multiple locations in Italy). Stuff in Centauro Olbia airport was very nice and responsive. They showed me how to use the car (i never used one of this type). They pointed out a better offer which i didnt notice before (much better quality car) and gave better car than I made reservation for. Car was clean and working properly.
No name
It was a great experience, a breeze at the best price I found. Just get the full insurance from their site and you are good to go. Easy check in and even easier check out at the airport... I had an Opel Corsa that worked flawlessly for my 1455km around the island. I'll choose them again for sure and you should too!
Norman Mifsud
This was the second time I rented a vehicle from Centauro at Catania Airport, and once again the experience was excellent. Their online booking process is straightforward and clear, but what really sets Centauro apart is their Smart Insurance cover. It truly covers everything with no excess, meaning you simply return the car with a full tank and hand back the keys—no worries about hidden clauses or fine-print exclusions. This peace of mind is exactly what I look for when renting a car abroad, and so far I've only found it with Centauro. The cars are very good: new, comfortable, and most are equipped with GPS and phone connectivity. I highly recommend this company and will definitely continue using them. The only downside is that they're not available worldwide!
Marco Deering
Superior service, better value rental and with a full protection no worries at all. Loads of other companies offer a full protection that has too many fine prints.... centauro is a real stress free experience, so lay back and fully protecting customers. I can't go back to any others, I wish there are more locations around. Keep up the good work
Pieter van Barneveld
Always a pleasure renting through Centauro. Have rented with them in many different places and this time Athens. Pick up at the airport was fast, as was getting the car. Not sure why the overall rating is so low, it seems like renting through a third party makes the process more complicated. But I have never had any issues with Centauro and rent directly from their website. Cars are always new and clean. Pick up and return is fast and easy, and Athens has been a good place to rent the car with Centauro. I recommend.
Дарʼя Устименко
Enjoyed the service and new car we've been provided. Very easy booking and paying via website. Big advantage - no need to leave the security amount. Instead we took the smart insurance for full coverage. Very easy and convenient service, very good cars, free shuttle bus to/from airport to the rental point. Highly recommend.
sam joseph
I thank the company Centauro for its professionalism and the cooperation of its team in facilitating the pickup and return of the car, which was very clean and exactly as I expected—unlike the experiences many have had with other companies. I recommend Centauro to anyone looking for transparent dealings and good service.
Sofia Alikampioti
Second time using Centauro for my car rental. Very pleased with their service and also got a free upgrade on my booking in December due to low season. George at the desk was very helpful too! Just mind that their store is not located within the airport in case you are in a rush. Definitely would recommend and use Centauro again!
Marius Ku
Arrived at the airport had Booking with other company but didn't get the car because of the credit card in this company they gave us the car with debit card. We have the best service that we have sorry you have to move here seen. 10/10
Despoina G
I recently rented a car from Centauro in Santorini. I had purchased the full insurance in advance and had a very positive experience. No issues, polite staff, nice clean car.
Adrian Lema
Very good and fast! The guy who is working at Rhodes office is excellent… (don't remember the name, but 👏🏼👏🏼👏🏼 to him) Rented Car was new less than 2 thousand kms… Airport shuttle needed but you won't wait more than 10/15 min, easy to find. Thanks for everything ✌🏼
Steve Griggs
All so easy. A short walk from the airport terminal. Late arrival 10.30pm. Staff were there to welcome us and were so helpful and explained everything. Recommend on line check in before travel. Made it so easy. We hired a Fiat Panda which for Kefalonian roads was ideal. Very clean but no sat nav. Google maps did the job and very accurate, even off main routes. Drop off was quick and easy. The staff couldn't do enough for you. Excellent service and would use this company again.
*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.