Centauro Rent a Car reviews in Spain

GF W

I've used Centauro a few times now, and won't go past them. The staff are very helpful. Competivly priced, especially when their offers are running. All in all a no problem collect and drop off.

Peter Brown

Excellent service from Centauro car rental at Alicante airport. There is no hard sell of extra insurance which is fantastic! The staff are extremely polite and helpful. The car I hired was almost new and very clean. I have tried a number of car hire companies at Alicante airport over the years and can honestly say Centauro give the best service and have the best prices. I recommend them 100%

Bence Orosz

We got a Hyundai I20 with 1.6k km in it, :D so basically new. for 5 days it was 160€. All the driving assistance was in it. 6 speed manual, strong, Michelin primacy 4 tires. Strong enough engine. For two it is perfect. Centauro service is nice and quick, no hidden fees. We picked it up at the Valencia Airport station, and returned to there as well. There is a gas station basically next to the place, so super easy to return it with full tank.

MP

Very good easy and no problem collecting the car and return it. Nice fresh car. No hidden cost.

Alex

1. Transparant prices 2. No deposit (only for gasoline) 3. Full insurance 4. Unlimited km 5. Friendly staff 6. Very cheap for what they offer 7. New cars

Danny Wary

Exceptional agency! Everything is organized well! The cars are New, very clean. Just take with a full insurance- premium option, it's stress free. Even if you are an excellent driver someone else can scratch your car, so better to take premium as I did. I would recommend this Agency because everything went so smooth and fast for me!

Gabriela Dantas

After reading so many reviews here and seeing the low overall rating, we made two decisions. First, we booked directly with Centauro, because most of the complaints on Google seem to come from people who rented through third-party sites. Second, as soon as we booked, we made sure to carefully check how to reach the shuttle location. With those two things in mind, we honestly didn't have a single problem. Our experience was absolutely perfect. I saw many comments saying it's impossible to find the shuttle van, but that's simply not true. Just read the voucher you receive after booking: the instructions are crystal clear. You just cross the parking lot, take the elevator up, turn left, and you'll find it right there along with other rental companies offering the same service. We had zero surprise fees. The only charge was the clearly stated €80 fuel deposit, which you prepay in case the car isn't returned with a full tank. In our case, the refund was processed the very same day. The service was excellent: friendly staff, super quick pick-up and drop-off, an efficient shuttle both ways, and cars in great condition. Prices were also very competitive. We genuinely have nothing to complain about. We'd rent here again a thousand times over and recommend it without hesitation. ❤️

Jaime Creixems

First time renting here, looking forward to rent back here. The experience was very nice, office had great AC. Car was perfect, clean and nice. You have to pick it up in a parking nearby, a couple of blocks away. What made the experience great was the attention of Noelia. She took care of us to rent and return the car, she was so kind, explained every detail with frat transparency, told us tips and places to visit, always smiling, making us feel great about the entire thing. She really turned an otherwise regular experience into a great one. Always smiling, nice and attentive, really made a difference for us. Thanks Noelia!

Sor Internet

I booked an automatic family car and received one according to my reservation. Unfortunately, the vehicle did not have Apple CarPlay, and since it was our first time in Spain and Portugal, we really needed a reliable navigator. I returned to the office and one of the ladies there, probably the manager, kindly changed our car for one equipped with Apple CarPlay. I truly appreciate this thoughtful gesture. I have rented many times from so-called premium agencies that did not make the slightest effort to accommodate customer requests. Congratulations for your excellent service! PS: is easy to find the shuttle meeting at P2 parking, with a little bit of attention. Attaching here a picture with the meeting point sign.

Tayfur

Great car rental service. Clean car, uncomplicated pickup and return. Fast refund of the deposit. The shuttle bus driver are super friendly just like the people at the desk!

بـن حـمـد

This car rental company amazed me. The service is really fast. Cars are clean and modern with latest technology and models available to choose from. The only condition you must meet is return the car with the amount of fuel you have received it with. They will take a small amount of fuel deposit around 80 euros which will be returned within 7 days upon return of car. ( for my case it was returned in three days only ). Fully insured, unlimited mileage. With an outstanding competitive price in the market. They offer free shuttle rides to and from the airport. So you are fully covered with peace of mind. I will always rent from this company whenever it is available to me.

Radovan Vukovic

I am very satisfied with the ease and speed of the car reservation process. I booked the car directly on the website and picked it up at the train station. The staff was very friendly, the service was fast, and the instructions and explanations on how to pick up and return the car were clear, as well as the directions to the parking spot where the car was located. They literally prepared and mapped everything out in advance. You have the option to refuel the car yourself at the end or have the cost of the fuel deducted from the deposit, which is only 100 euros. We didn't pay any other deposit, there were no annoying insurance offers or hidden costs — the car was fully insured, and the insurance was included in the initial rental price. The €100 deposit was fully refunded the very next day (they process the deposit refund immediately after you return the keys at the office, but the bank transaction may take some time depending on your bank). An excellent experience — I would definitely recommend it!

Jon Gunner

First time using Centauro and was pleasantly surprised. The price was very competitive compared to rivals and a decent car on collection. Using the Smart Key pick-up was quick and easy and meant we were away in seconds after arriving. Courtesy bus was quick and efficient with a very friendly and helpful driver. Upon drop-off bus was waiting to take us back to the airport. Fuel deposit was taken when booked but as I had re-filled myself this was processed as returned by the time I was on the plane and was in my account the next morning. Would happily reccommend and will be using again next month when we return to Murcia.... Many Thanks to the Centauro Team :)

Matt Mildinhall

We received fantastic service from the Zaragoza Delicias branch. Checking the vehicle out was easy having already uploaded our documents to their online portal. We got upgraded too so we were very happy to get a brand new Hyundai Tucson which was a nice drive around the Aragon region over the course of a week. Returning the vehicle was also effortless. The staff were polite, professional and very helpful, offering us water upon arrival and giving us some good tips and ideas. I would not hesitate to use Centuaro again in the future. Mucho gracias!

Sandu Gabriel

I rented a car for our one-week vacation in Madrid. I waited a maximum of 15-20 minutes to pick up the car and sign the paperwork. They didn't have the car I wanted available but they upgraded me. The whole experience was perfect, I received all the necessary information, a fee was asked for a full tank of fuel, which was fully refunded after I returned the car with a full tank of fuel. I had to drop off the car outside of opening hours, they explained how to proceed and everything was fine, the only difference was that the shuttle bus doesn't run outside of opening hours but I took a bolt and everything was fine. Very good experience, I will definitely work with this rental company again.

Juan Córdoba

Excellent Fiat Cinquecento rental experience with attentive and supportive Centauro personnel. We'll definitely rent from them again on our next Madrid vacation.

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

Angelica Antal

Excellent customer service by Luciano who took us to the office and Mateo went above and beyond to ensure our booking was processed accordingly and we got the car quickly. Many thanks all!

Matej Ladan

Rented a car here when i visited Bilbao. The staff were very helpful, in explaining everything about picking up and returning the car. And about road tolls in spain. The parking garage is also easy to find, and leave and return the car to. Can only recommend.

Colin Williams

Excellent rental company with great quality cars and excellent service. There are very few rental companies now days that offer no quibble full insurance with the rental and there is no upselling when you arrive to collect your vehicle. All staff encountered were polite and extremely knowledgeable. My dealings via email and on pickup was with Victor, who was excellent and replied swiftly. Centauro rent a car will be one of my 1st choices with my future rentals.

Eva Doblas

Fantastic experience with Centauro in Santiago! We loved the car, a Kia niro hybrid, in perfect condition and so gas efficient (over 800 km per tank) Loved the peace of mind of being fully insured. The process of pick up and drop off was easy and quick, and the girl who helped us at the office was warm and welcoming, as well as informative and very helpful. Very recommended.

Piotr Sudak

Very happy with overall experience and service of Centauro. In fairness at first I had some reservations reading the reviews from not so happy customers but then I just said: I have to trust to my guts and go for it. There will be always some unhappy customers and mainly the one reason why is - they booked via third party companies and had insurances from third parties too. Based on my experience this is a big NO, NO if you want to have a peace of mind. No ifs, no buts - this is just how it works. And I was right, you must have really bad luck for the things to go wrong if you: book directly from the company's web site, give as many info as you only possibly can (ie. driving licence details, ID, etc) to cut down the waiting time and take full insurance from them so you don't really care about anything ealse apart of to bring car back fuelled up to the brim. And that's it! Very pleasant service at the desk. The car brand as we wanted to be. We've got almost spanking new one with around 8500 km on the clock, few minor scratches which were marked on the vehicle hand over report, very clean one, and... off you go! To hand over the car back even easier - key to hand, check the fuel level, and... see ya! Highly recommended!

Karim Bazzi

Quite impressive. I was not aware about Centauro being this good, simply because normally through booking.com there are various limitations. This time I booked directly through the app and used a promo code found online. With the premium cover , I had only to pay a 50€ deposit for the gasoline and the car was fully assured. Got the same car of the booking, everything was efficient and also the drop off was smooth. My only small concern was the huge queue for the pick up, we were able to skip the queue thanks to the fast track/centauro ID obtained by booking a car with the premium cover