Centauro Rent a Car reviews in Spain

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Spain?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Spain and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Spain. (*)

Reviews in Spain

julia liddell

I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price

(5 / 5) 31/12/2024 00:53

Sanja Ušljebrka

The service was excellent! The car pick-up and drop-off process was very simple and hassle-free. The fuel deposit was refunded to my account the same day. They also have a great selection of new cars. Highly recommended!

(5 / 5) 21/12/2024 14:22

Yasmin O'Brien

Centauro is super reliable and the quality of the cars are great. We had a really positive experience with Juan in Valencia Airport. He will go above and beyond to help you and is always very patient with any queries. Would 100% recommend this as a subscription service. And shoutout to Juan again, thank you!!

(5 / 5) 18/04/2025 20:52

Doc Livesey

Very good, square. The most economic car they had was a little sportive, it was a very godd price 👌👌

(5 / 5) 10/04/2025 11:02

Vasanthakumar Balasubramani

My experience with Centauro was excellent from start to finish. The pickup and return process was smooth and efficient. The staff were very courteous and made everything easy for us. Overall, a very positive and comfortable rental experience !!

(5 / 5) 21/04/2025 19:47

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

(5 / 5) 13/08/2024 21:01

Andy Koelman

I am absolutely satisfied with Centauro! The service is excellent, the cars are great, and the process is quick and smooth. Since I travel a lot and regularly need a rental car at the airport, Centauro has become my go-to choice. Whenever I see that Centauro is available at a location, I only book with them. Important to mention: I always book directly through Centauro and not via third-party providers – this has always worked perfectly for me. Thanks to Salah and Concha from the Ibiza team!

(5 / 5) 24/04/2025 15:40

Dointhebiz 1

Excellent, no hassle transaction, the car was clean and performed well. The lovely girl at the desk explained everything in a courteous professional manner. 10/10

(5 / 5) 18/03/2025 15:14

Jiří Šafer

I had an excellent experience with this car rental service. Despite a significant flight delay, it posed no problem, and the process for returning the deposit was smooth and effortless. I highly recommend this rental service and will definitely use their services again in the future if the need arises.

(5 / 5) 09/02/2025 18:07

Natalija Stojiljkovic

We rented the car in Malaga and returned it in Seville. The instructions for returning the car were clear and very helpful, which made the process smooth. We were a few minutes late due to a road closure, but the staff was understanding and didn't make a big deal about it, which we really appreciated. Returning the key was quick and straightforward. Overall, everything went perfectly, and we had a great experience. A special thanks to the polite lady working at the desk for her excellent service!

(5 / 5) 11/04/2025 08:58

Konstantinos Melessanakis

Got a car from them for 4 days. The whole thing went as smooth as possible. Very easy and fast to get the car. The agent was super helpful in explaining everything and there were no hidden fees except the gas fee which is refundable. The car was practically new (it even had dealer stickers) and super clean. No problems during the hire and super easy and fast return for the car. All in all super recommended for an easy, fast and painless car hire near Malaga with really good prices.

(5 / 5) 19/04/2025 10:48

Roussos Laura

Very pleased with the services provided. All the staff were friendly and provided the requested information. Very good quality-price ratio.I rented a Ford Puma for only 120 euros for two days - from Tuesday morning to Wednesday evening. 120 euros were deducted from my account for full gas, which were returned to me after 2 days. I recommend this company!

(5 / 5) 25/03/2025 06:59

Graham Davies

Transfer bus from airport to collection point, and transfer bus from drop off point to airport, takes only minutes and staff are excellent and very helpful. The staff in the office are excellent. We went for the premium package and highly recommend it for peace of mind - no hidden extras!

(5 / 5) 05/04/2025 17:46

David Stellfox

Extremely positive experience. Great car, friendly, helpful (English-speaking) staff. Everything was terrific. Recommend them!

(5 / 5) 13/04/2025 21:40

Elmar G. Bins

My experience with Centauro is one of smoothness, lack of bad surprises, friendliness, good cars, good prices, and professionalism. That said, the Madrid airport office feels a bit improvised, and I recommend customers to speak Spanish to make things a lot easier, and to be proactive communicators towards the staff. They've all been helpful and friendly, don't be shy to grab someone to get things done.

(4 / 5) 15/04/2025 20:49

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Matheus Gomes

Surprisingly I had a very good experience with them (I don't like renting cars, they frequently try to scam you). I rented through their website, which apparently only allows you to get the full insurance (no other option appeared to me). But the price was good and the reviews as well, so I booked a car. Flawless renting, from beginning to end. I had no problem at all, impeccable service, both at pickup and drop off. The gas deposit was returned fast, and the car I got was clean and working fine. In other words, a very easy and nice experience. If I ever need another car in Bilbao, I'll get through them. Highly recommended. PS.: the gas station very very close to them has the cheapest fuel in the whole city. A bonus point for that!

(5 / 5) 17/04/2025 14:34

ginger

Renting a car with Centauro is pretty straight forward.You either pay for the full insurance(highly recommended) or leave a deposit of 1,400 euros.From my experience with them,trouble and stress free,I will always support Centauro.The cars are in excellent condition and the most pleasant staff I have ever encountered in a rental car company.They have a new fleet of amazing cars to chose from and the prices are unbeatable. I am amazed at some of the negative comments posted here as my experience is the total opposite.There is good and bad in every car hire company but nothing compared to the excellent service I got with Centauro.

(5 / 5) 29/03/2025 15:45

PAVEL PENCHEV

We are very happy with the service and the car we used in Santiago de Compostela. Everything was fast, punctual, and efficient. The young man (unfortunately, I didn't catch his name) who picked us up with the shuttle was right on time, and everything went so smoothly and quickly that we didn't even notice how fast it all happened—no queues, no hassle. We will definitely be customers of this company again. Everyone was very kind and truly professional.

(5 / 5) 24/03/2025 15:44

Gabriel Foley

The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff

(5 / 5) 26/01/2025 21:46

Louis W

Centauro in Barcelona airport is amazing. Nothing is ever a problem, they are super helpful. The cars drive great and are well maintained and looked after. You pay more than other places, but you won't have any hidden fees or cheeky tactics. The staff are always amazing and very helpful even with my lack of Spanish. They speak great English & always take good care of me.

(5 / 5) 04/02/2025 11:36

Matthieu B

Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)

(5 / 5) 27/01/2025 06:25

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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