At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)
Jes Dia
It's been a good experience! Thank you so much centauro fiumicino rome! Agents are so kind very fast proccess, cars are new! Price is affordable this is our 2nd time to rent in centauro and they never disappoint! Thank you again! Very reccomended!
(5 / 5) 20/05/2025 07:56Alžběta Macourková
I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!
(5 / 5) 25/03/2025 21:10Ahmed Alsharif
Best rental car I've ever rented in. Price very satisfied based on the car types. Pickup car was smoothly and no need for deposit only they charged you 129€ for fuel, once you return the car with full tank then you receive your charge. I have small notice, tires was close to die but not bad. Also they have a bus shuttle to take you from and to airport. I hope it's not the last time for renting with them.
(5 / 5) 27/04/2025 20:00John Thunder
We rented a car from Centauro at Milan Bergamo Airport and had a great experience. The car was spotless, ready to go, and the whole process was smooth from start to finish. What really stood out was the no-deposit option – super handy and took a lot of pressure off. Someone actually bumped into our car during the trip, and Centauro didn't make a fuss at all. They were professional, didn't question anything, and even refunded our fuel deposit without issues. Highly recommend them if you're looking for reliable, no-hassle car hire in Italy!
(5 / 5) 23/05/2025 11:59Diana Iorga
Great rent a car service, perhaps the best we ever had. The shuttle was right on time and knew we were coming, the reception was waiting for us when we arrived, it took 5 mins to sign the paperwork and the car was ready. Same on return. It's not often you get good service in this industry, this was outstanding. Well done
(5 / 5) 16/05/2025 21:43David Bago
Best rentacar there is, and this is speaking as someone who has experience working at one before. Great service, and Daniele was very helpful and polite. There are no hidden fees and tricks, as is the case with many competitors. Would recommend 5/5
(5 / 5) 17/05/2025 12:51IsiomaRO
Car provided for my one week rental. The car was clean and in excellent condition. The service provided by staff was great. It was easy to locate the office in the airport and fairly smooth to return the car at the airport after rental. I would use Centauro again.
(5 / 5) 17/04/2025 07:48Ismeta Jašaragić
Everything went fast and easy. we got a car in a better category than the one we originally reserved. The car is in excellent condition. The service and staff are highly recommended, friendly and well organized.
(5 / 5) 05/06/2025 11:37Pedro Collico Savio
Really good, nothing to report. Check-in was quick and clear, they briefly tried to sell us their own insurance but in a polite way, not insisting or threatening like other agencies. They simplu charged us a reasonable deposit, as we chose to stick to our own insurance. The car was in great shape. The previous damages were properly indicated. Upon returning it, it was equally good. A quick inspection, a confirmation that everything was fine and the immediate return of the deposit, on the spot. No hidden fees, no scams, nothing. Perfect.
(5 / 5) 27/05/2025 10:27Robert Muscat
Started off with a little mishap as the car I booked was not available. This is something which I recommend centauro should avoid at all costs. Having said that, everything was sorted quickly and I was also given an upgrade to a larger car. Special thanks to the young lady behind the counter who handled everything very professionally. Always had good service from Centauro, will surely see me again.
(5 / 5) 04/06/2025 18:57*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price.
Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.
Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.
In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.
You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.
If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,