Centauro Rent a Car Italy reviews

Melissa R

Book a PREMIUM rental with FULL insurance coverage and NO EXCESS through the Centauro website DIRECTLY. For us, this made for a simplified, worry-free rental experience since they have no incentive to try to get you for tiny scratches. Pick-up and return in Fiumicino were both quick and easy. The staff was friendly. We didn't take the airport shuttle since we were already staying in Fiumicino. So, I can't comment on that part of the experience, but everything else was smooth and efficient!

Stephen Murphy

We booked on line with the app and paid for the full insurance. The instructions to get to the shuttle bus were detailed and welcome, the representative phoned and picked us up. Honestly the easiest most stress free cafe hire I have ever done. The whole process renting and return was excellent. Get the full insurance and the fuel plan. Driving in Italy is stressful, this just took it away.

Dimitris Andrikopoulos

5/5 ! This was my second time renting a car with Centauro in Milan, and I am really satisfied with the experience. About the pick up, a yellow van is coming every around 15 minutes to pick you up from the airport in order to go to the office to take your car. You have to go upstairs to the departures area: for T1 you wait right outside Exit 17, and for T2 in the parking area by the BPM Bank ATM. Just be there at the areas mentioned and in max 15 minutes the van will arrive. They also send a detailed email beforehand with all the instructions. The staff is incredibly helpful, polite, and easy to communicate with. I both emailed and called them to ask a question, and they responsed very quickly and solved my issue immediately. On top of that, the prices are really good (the best in both times) and the car was literally brand new. Highly recommended!

Tsvetalina Moyankova

Great experience with Centauro at the Bergamo airport! Everything went smoothly from the booking to the checkout. If you log in the application you can fill in all the documents in advance and save time by just take the keys automatically. Although the office is not at the terminal, there is a free shuttle, but there might be not enough seats for other passengers except for the driver, so you'll have to drive back to the airport to collect the rest of the company. This is the only downside of the whole experience, but it is compensated by the good organisation and flexibility or the staff. We bought the premium package and had no issues with insurance and claims. The car was new, clean and in good condition.

Nikita Palchikov

Excellent experience. Fast transfer from the airport, the car we got was a brand new BYD, the staff was very helpful and polite throughout the whole process. Can't recommend enough.

Jakub Giertych

Great expierience. We arrived in high season without prebooking. Cars were still available. There was no extra deposit. Only depo was for petrol 100 eur refunded smoothly after 2 days. Transport from airport to office where you picking up the car is also provided and its free of charge. Higly recommended!

voloshechka a

I had a great experience with Centauro!! Staff were extremely helpful and nice, fee for the young driver was not crazy, and everything was transparent and clear, full coverage is possible, which I advise. The car was new, well maintained. Overall I'm super glad, best car rent experience I had so far, recommend!!

John Strickland

A short shuttle bus 10 minutes away from outside the departure front door. Look out for the van. Check in process easy with friendly English speaking staff. Really nice Lancia for a family of four. We went for the automatic which just makes life much easier. No problems!

Norman Mifsud

This was the second time I rented a vehicle from Centauro at Catania Airport, and once again the experience was excellent. Their online booking process is straightforward and clear, but what really sets Centauro apart is their Smart Insurance cover. It truly covers everything with no excess, meaning you simply return the car with a full tank and hand back the keys—no worries about hidden clauses or fine-print exclusions. This peace of mind is exactly what I look for when renting a car abroad, and so far I've only found it with Centauro. The cars are very good: new, comfortable, and most are equipped with GPS and phone connectivity. I highly recommend this company and will definitely continue using them. The only downside is that they're not available worldwide!

Chan Alan

Had a great car rental experience with Centauro! They offered a fantastic deal on a really nice car. The staff was incredibly friendly and easy to communicate with. Plus, their shuttle service was super helpful and got me to the airport right on time! 💯

James Cherian

Excellent car rental service! Staff are so friendly and super helpful. The process is efficient and you're in and out at a good time. Car was super clean and in fairly new condition. Cannot fault anything, best car rental company in the area!

milorad krusica

good, easy and you get full insirance included in the price

Shuwei Ye

I had a really smooth car‑rental experience at Centauro. Special thanks to staff Gwen for her fantastic support throughout the whole process. She was patient, professional and explained all rental terms clearly without pushing extra insurance sales. All paperwork was handled quickly, and she answered every one of my questions thoughtfully. I truly appreciate Gwen's friendly service.

J D

Booked the Premium package and submitted all the required documents online in advance. As a result, the car pick-up took barely 2 minutes, which was excellent. The car was almost brand new and in very good condition. The return process took a little longer, but it was still smooth and straightforward. They did inspect the car thoroughly, although given that I had booked the Premium package with all insurance included, I felt this was somewhat unnecessary. Overall, I would highly recommend them. My advice: book the Premium package with all insurance included and submit your documents online in advance — it makes the pick-up process extremely quick and hassle-free. One thing to bear in mind: their office is not actually inside the terminal. You need to take a small shuttle bus to their office. Also, their location within the terminal car park is not particularly well signposted, so it can be a little confusing to find.

christa maria huesler

A special thank you to Miriam, or perhaps Myriam, who was absolutely wonderful. We had an early flight from Florence to Düsseldorf at 9:20 a.m., while the rental station only opened at 8:00. As the shuttle driver had not yet arrived, she immediately offered to drive us to the airport herself. A few moments later, another colleague came to take us, but she still accompanied us and made sure everything went smoothly. She was incredibly kind, calm and reassuring at a moment when we were beginning to feel quite stressed. Thanks to her help, we reached the airport in time and caught our flight. The entire rental experience was excellent. The car was perfect, everything was well organised, and the service was friendly and professional throughout. A big shout out to Miriam. She made all the difference that morning.

Margus Sabul

Staff was friendly and very helpful. Service was also excelent. Car was clean and practicaly brand new. Based on our experience would recommend them anytime. 😊

salvino daniele cardinale

Servizio sempre perfetto sia in Italia che all'estero. La navetta funziona benissimo, il parco macchine è di qualità ed al desk ci sono sempre persone capaci e molto cordiali. Continuerò a noleggiare auto con loro