Centauro Rent a Car Italy reviews

GV - Groupe Virtuel

Pretty simple. Book your car directly on the website. Take on full insurance package. And this will be a worry free, as advertised, experience. Got great service from Emanuele and even got a free upgrade. New vehicle with only a few thousand km on it. Got the car full and returned it full with no issues. There is a petrol station just a few meters from the returning office. The airport shuttle will come. Just be patient its very busy. Not sure how Centauro handled customers in the past but for us, it was great. Just avoid third party insurance coverage to save a few bucks and everything will be awesome.

Danny Cooke

Great experience, minibus waiting for us, 5min drive to collect the car. Staff were friendly and helpful cheap upgrade to a better car. On return dropped us back at the airport. Really easy and great value no queues hassle free. Highly recommend

Glom 9

If you're visiting Milan and need to rent a car, Centauro is definitely the way to go. My experience with them was super smooth and enjoyable. I got an MG ZS Hybrid, which was great to drive around the Dolomites—nice speed, good acceleration, and the car was in really good shape. The staff were really helpful and quick to reply, whether I called or emailed. I did run into some trouble on the way back because a few tollways were closed, so I had to take local roads and ended up a bit late returning the car. But 'Costanza” from Centauro was awesome—she waited for me until closing time and was really understanding about the late fee, which saved me some money. Getting the car was quick and easy. They even have a shuttle bus that picks you up at the airport and takes you to their office, then takes you back after you're done. Plus, all the rental info comes in your email, so it's super easy to keep track of everything. I drove the car from October 13 to 23, 2025, around Lake Como, the Dolomites, and Milan. The car was comfy, reliable, and everything worked perfectly. Steering felt great, seats were firm / cozy, and it looked nice inside and out. No complaints at all—Centauro made renting a car hassle-free, and I'd totally recommend them.

Michał Sitkowski

I was sceptical about all the rental companies in Bergamo due to very bad reviews, but my experience with Centauro was perfect. I had Premium package so had all the protection, no need to worry about the scratches, etc. Smooth transport to and from the airport, no huge deposit, no harsh extra insurance upselling. I had to leave only 88 eur deposit for the fuel (debit card was accepted) which was returned in 2 days. Car was in good condition (20k km).

Alexandru Gheorghe

I've booked a car from Centauro and was very satisfied with the service. Rented through the Centauro app with Premium service + infant seat (given at reception). No additional deposit required. I only paid the gas 102eur which was returned in the same drop-off day ( need to rerurn the car with full gas as initially received). Also they have a free shuttle from and to the Pisa airport taking you to the rental center every 10min from 7 to 22. Premium service includes Full-full insurance, no need to worry about scratches

Bojana Trp

This is the second time we used Centauro. Everything was smooth and efficient. I booked the car through the app. We were picked up at Cagliari airport, did not have to wait at all. The staff was friendly and efficient. We were given an upgraded vehicle. The return process was quick, we did not even have to go to the office. There was no deposit for the vehicle, just for fuel, it is automatically repaid if you fill the car up, I have not received the funds yet, but we only returned the car yesterday afternoon. Highly recommanded!

Marc Quinn

We had a great experience with this company. From the pick up crew to the drop off crew it all went so smoothly. We prepaid for fuel refill (€120 and got €44 back) which is much easier than tryong to refill at the airport before dropping back. We paid for the Jeep Renegade size and got a Qashqai which was fine, decent car. It was very well priced and the full insurance came with the additional driver. Strongly recommend this company.

Arcângela Rocha

Our experience was very smooth. The car given to us was better than what we paid for; Collection and return was hassle free, as we paid for full insurance. That's definitely worth it. No credit card needed. They only deducted around €100 deposit for the fuel, which was returned and back in my bank account a day after returning the car. Their office is not inside the airport. There is a shuttle service that takes you there in 5 minutes.

Zy

Great experience, got almost brand new Lancia. Good and friendly customer service that allowed me to take it 1 hour early. Reasonable price with full insurance. Also good cancelation flexibility - canceled first booking to change car and duration with no issues Had to leave 102 eur fuel deposit which was returned in 2 days upon return of car. Will most likely use Centauro again in the future :)

a. mullally

Our flights with delayed over 2 hours and the offices closed at 2300 our flight didn't get in till after midnight so I thought the rental company would be closed. I've could collector the car the next day as our hotel was only 3 to 4 kilometers away . On arrival at Bologna airport we came outside and it must be over a hour queue for a taxi, We were staying nearby in the hotel and we're were going to try walk the 3 kilometres. To my amazing the mini bus from Centauro pulled in front of us they knew our flight was delayed the lady provided excellent service and brought us to the rental company gave us an upgrade and we're on our way excellent service . There is a €40 Euro charge for the late opening. But the taxi would have costs more and we're grateful for this service and the upgrader car at no cost.