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Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

21.349 opiniones en 17 oficinas

Reviews in Italy

Melissa R

Book a PREMIUM rental with FULL insurance coverage and NO EXCESS through the Centauro website DIRECTLY. For us, this made for a simplified, worry-free rental experience since they have no incentive to try to get you for tiny scratches. Pick-up and return in Fiumicino were both quick and easy. The staff was friendly. We didn't take the airport shuttle since we were already staying in Fiumicino. So, I can't comment on that part of the experience, but everything else was smooth and efficient!

14/06/2026 16:58

Stephen Murphy

We booked on line with the app and paid for the full insurance. The instructions to get to the shuttle bus were detailed and welcome, the representative phoned and picked us up. Honestly the easiest most stress free cafe hire I have ever done. The whole process renting and return was excellent. Get the full insurance and the fuel plan. Driving in Italy is stressful, this just took it away.

15/06/2026 06:35

Dimitris Andrikopoulos

5/5 ! This was my second time renting a car with Centauro in Milan, and I am really satisfied with the experience. About the pick up, a yellow van is coming every around 15 minutes to pick you up from the airport in order to go to the office to take your car. You have to go upstairs to the departures area: for T1 you wait right outside Exit 17, and for T2 in the parking area by the BPM Bank ATM. Just be there at the areas mentioned and in max 15 minutes the van will arrive. They also send a detailed email beforehand with all the instructions. The staff is incredibly helpful, polite, and easy to communicate with. I both emailed and called them to ask a question, and they responsed very quickly and solved my issue immediately. On top of that, the prices are really good (the best in both times) and the car was literally brand new. Highly recommended!

10/07/2026 01:19

Tsvetalina Moyankova

Great experience with Centauro at the Bergamo airport! Everything went smoothly from the booking to the checkout. If you log in the application you can fill in all the documents in advance and save time by just take the keys automatically. Although the office is not at the terminal, there is a free shuttle, but there might be not enough seats for other passengers except for the driver, so you'll have to drive back to the airport to collect the rest of the company. This is the only downside of the whole experience, but it is compensated by the good organisation and flexibility or the staff. We bought the premium package and had no issues with insurance and claims. The car was new, clean and in good condition.

05/06/2026 04:34

Nikita Palchikov

Excellent experience. Fast transfer from the airport, the car we got was a brand new BYD, the staff was very helpful and polite throughout the whole process. Can't recommend enough.

22/07/2026 07:53

Jakub Giertych

Great expierience. We arrived in high season without prebooking. Cars were still available. There was no extra deposit. Only depo was for petrol 100 eur refunded smoothly after 2 days. Transport from airport to office where you picking up the car is also provided and its free of charge. Higly recommended!

03/09/2026 11:40

Krzysztof Starzyk

Another rental and once again everything was totally seamless. Booking with the Premium package made pick-up and return quick, easy, and stress-free. The car was almost brand new, just six months old. The only small thing was that the interior could have been a bit cleaner when I collected it, but that's really just a minor detail that didn't affect my trip. Great service as always, definitely recommended.

19/10/2026 10:04

John Strickland

A short shuttle bus 10 minutes away from outside the departure front door. Look out for the van. Check in process easy with friendly English speaking staff. Really nice Lancia for a family of four. We went for the automatic which just makes life much easier. No problems!

05/09/2026 16:07

P Y

Amazing car rental service in Sicily. Easy to find. The staffs were really kind and helpful. We arrived a little earlier than the pickup time so the car was not ready. The lady and the gentleman there were really helpful and kind and kept checking the status and kept us updated on the situation. The car we received was fabulous, 6k mileage no scratches and mint condition. Highly recommend to pre book and pick the full package to avoid any problems.

17/10/2026 19:10

Chan Alan

Had a great car rental experience with Centauro! They offered a fantastic deal on a really nice car. The staff was incredibly friendly and easy to communicate with. Plus, their shuttle service was super helpful and got me to the airport right on time! 💯

14/07/2026 05:53

James Cherian

Excellent car rental service! Staff are so friendly and super helpful. The process is efficient and you're in and out at a good time. Car was super clean and in fairly new condition. Cannot fault anything, best car rental company in the area!

14/07/2026 21:46

milorad krusica

good, easy and you get full insirance included in the price

25/05/2026 13:39

Hasan Qadr

Guenda is the best server

19/10/2026 15:42

J D

Booked the Premium package and submitted all the required documents online in advance. As a result, the car pick-up took barely 2 minutes, which was excellent. The car was almost brand new and in very good condition. The return process took a little longer, but it was still smooth and straightforward. They did inspect the car thoroughly, although given that I had booked the Premium package with all insurance included, I felt this was somewhat unnecessary. Overall, I would highly recommend them. My advice: book the Premium package with all insurance included and submit your documents online in advance — it makes the pick-up process extremely quick and hassle-free. One thing to bear in mind: their office is not actually inside the terminal. You need to take a small shuttle bus to their office. Also, their location within the terminal car park is not particularly well signposted, so it can be a little confusing to find.

02/09/2026 14:25

강금정

I would highly recommend this rental company to anyone renting a car in Florence! The staff were incredibly friendly, and their explanations were concise, clear, and accurate. The security deposit was reasonable rather than excessively high, and even though I returned the car without refueling, they deducted only the exact fuel cost from my deposit and promptly refunded the remainder. I truly appreciated their transparency and fairness. Getting a well-maintained automatic car with full coverage at such an affordable price felt like a real bargain. The complimentary shuttle service between Florence Airport and the rental office also made the entire process extremely convenient and stress-free. The car was in excellent condition and made my journey through Italy comfortable and enjoyable. I am genuinely grateful for such a positive experience and would definitely choose this company again. If you are planning to rent a car in Florence, I wholeheartedly recommend them!

15/10/2026 14:22

Margus Sabul

Staff was friendly and very helpful. Service was also excelent. Car was clean and practicaly brand new. Based on our experience would recommend them anytime. 😊

06/07/2026 16:36

Галина Галя

Рекомендуем эту компанию,команда работает быстро, профессионально. Машины чистые в хорошем Депозит вернули быстро Так держать Будем пользоваться

16/10/2026 18:50

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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