At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Portugal and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Portugal. (*)
15.933 opiniones en 4 oficinas
Norbert Szabó
We booked directly through the Centauro app multiple times without hassle. The crew was friendly, informative, and the system is easy to understand. We got brand new cars every single time. The cost calculation is explained in detail, so you know what you'll be charged for. Will likely book a rental car with Centauro again.
Floris Houwing
Great (new) car! Service was nice, fast and the people at the desk were polite. No strange extra costs.. transparent was of working. They will ask for a deposit for fuel and tolls.. but they will be reimbursed if not used.
Anastasiia Anastasiia
I highly recommend this company, the car was absolutely new only 882km and I got it very quickly. The only important thing is they take a deposit of 100 euros for fuel and 100 for toll roads. They returned the fuel in 3 days and the toll roads in 2 weeks.
Svitlana
Outstanding service and an amazing team! The car was in excellent condition, and both the pick-up and drop-off processes were quick, comfortable, and completely transparent. I want to give a special and huge thank you to the team for their incredible work and care! I accidentally left my small bag with all my documents in the transfer shuttle. Before I even had time to panic, they called to let me know they found it and kindly brought it right to the airport for me. I am endlessly grateful for your help and such amazing customer service. Highly recommended!
*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
1. Payment by Credit or Debit Card: payment can be made using a credit/debit card (Visa/Visa Electron or Mastercard) either via our web site or on collection of the vehicle. You need to know that there will be a deposit applicable if you do not choose the Smart cover. The deposit will be refunded to you at the end of the rental if there is no new damage made to the car. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. Debit cards must be nominative. If you have prepaid on the web for your vehicle you must use the same credit/debit (Visa/Visa Electron o Mastercard) when picking up the car. At our Athens & Thessaloniki offices, we only accept payment with a credit card.
2. Cash payment: we accept cash for your car hire in Spain and Portugal (Italy and Greece cash is not accepted). In these cases, and as a guarantee, you are required to leave a deposit for the excess applicable to the vehicle given using a credit card (NOT DEBIT).
We do not accept prepaid cards, American Express, Maestro or Diners Club.
No, the driver must present a valid credit or debit card in their name on collecting the vehicle.