At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Greece and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Greece. (*)
Maciej Kujawa
Everything from the beginning till the end of the rental was absolutely fine and in a good price in comparison to other companies. The pick up and the end of the rental took approximately 5 minutes in total. It was quick and easy and the cars in offer are nearly brand new and fantastic to drive. Would recommend it to anyone looking for a car rental!
(5 / 5) 08/05/2024 22:20Shillem Volpato
Smooth experience. Just know that they have a fuel policy: in addition to the deposit they will lock additional money according to the fuel level the car is provided with. As long as you return it with the same fuel level they will fully refund the sum at the drop off.
(5 / 5) 04/05/2024 08:27Jeroen Beekhuizen
Second time I booked with Centauro. Perfect and quick service at pickup and return. Friendly staff. Good cars with the option of full coverage for a good price. Booked direct at their website. The location is not direct at the airport but the free shuttle picks you up in front of the terminal and brings you in less than 5 minutes to the location.
(5 / 5) 08/05/2024 20:33Boris Frankovič
One of the best experiences with car rental. The staff was very friendly and helpful, for a low price I got a premium service with the full coverage and zero excess. Everything was very clear and transparent, no hidden fees or ambiguous conditions. Despite settled away from the Chania airport, you can reach it easily with the shuttle service provided for free.
(5 / 5) 17/04/2024 22:31Julian Matz
Pickup and drop-off was very efficient and without any trouble. Staff was very friendly and welcoming. Car was a Citroen C3 in very good and clean condition.
(5 / 5) 10/04/2024 22:19Amy Rattray
We had a great experience with Centauro in Santorini! We booked with the app, which I think helps with how smooth the process was. The staff were very helpful and friendly, our flight had been delayed till the day after our booking and they quickly fixed our booking for us with zero fuss. Pick up and return were very quick and easy! Highly recommend. And I would recommend using the app rather than a 3rd party booking site for sure.
(5 / 5) 10/05/2024 21:13sarah west
Love this company. Use 6/7 times a year. Speed and efficiency is great. Transport to and from airport is super quick - 2 mins. Cars are always good quality too.
(5 / 5) 28/04/2024 23:18Eric Etienne
Congratulations for your courtesy and professionalism. Everything went very well, both when handing over the vehicle and when returning. The amount that had been taken to cover the fuel supply was refunded within 48 hours.
(5 / 5) 06/05/2024 17:37*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
Our prices include compulsory insurance for collision & theft with an excess. To waiver the excess and the deposit, you can choose our Smart Cover.
Yes, you must leave a deposit to cover you for any eventuality. The amount can vary and depends on the car group selected. This amount will be released on return of the vehicle and after checking there are no new damages.
Depending on the method of payment chosen, different conditions apply for the deposit.
If payment is with a credit or debit card: Depending on the car group chosen, you must leave a deposit of between 900€ - 2100€ on your credit card to guarantee the excess to cover for any possible damages. To avoid this deposit you can choose our SMART cover. This deposit on your card will be refunded at the end of your rental if there are no new damages to the vehicle. In case of an accident or damages to the vehicle, you will be charged the maximum amount of the excess. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. We do not accept prepaid cards, American Express, Maestro or Diners Club.
We do accept cash for payment of the car hire along with a credit card (NOT DEBIT) to charge the deposit as a guarantee, except in Italy or Greece where cash is not accepted.
Portugal: you are required to provide proof of a return travel ticket or pay a deposit on your credit card for the excess amount applicable to your vehicle regardless of the package you have chosen for your rental.
For a minimum cost our Smart cover allows you to travel with total peace of mind and with the certain guarantee of no extra costs in case of accident or damage to the car.
The Compulsory Insurance and the SMART COVER will be valid as long as the following conditions are met:
If you have purchased an annual policy or additional insurance/cover from your credit card or the travel agents/broker where you made your reservation, take into consideration that this insurance/cover is NOT provided directly by Centauro Rent a Car.
Therefore, you are liable to pay the deposit amount or any excess in case of damage to the vehicle and claim the reimbursement of this amount from the company where you have purchased your insurance/cover from.
• Loss of child seats.
• Loss/Damage/Theft of keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.
• Damage to the engine through negligence.
• Theft of the vehicle with keys left in the ignition.
• Fines for traffic offences or violations of the law during the rental period are the responsibility of the driver of the vehicle. In the event of receiving a fine, for each communicated fine the amount of €40 will be charged as a penalty for breach of contract in Spain, Portugal and Greece and €50 in Italy.
• Refueling with the wrong type of petrol.
• Loss/Damage/Theft of personal belongings.
If you decide to travel to another country with your car hire then you will need to add our special cross border cover. You can add this cover during the booking process.
If your booking is for collection at any of our offices in Spain (mainland), this will allow you to travel to Spain, France, Andorra or Portugal.
If your booking is for collection at any of our offices in Portugal (mainland), this will allow you to travel to Spain or Portugal.
For car hire collections in Italy, our cross border cover will allow you to travel to France, Monaco, Switzerland, Austria or San Marino only. Vehicles cannot be taken from mainland Italy to any island. For Greece, it is not permitted to drive outside the country.
It is not permitted for cargo vans, groups L1, L2, L3, M1 to travel outside of Spain.
Note: Vehicles collected at any of our locations cannot be taken on any ferry to/between/from any islands or countries.